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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.

In How to Lead When You're Not in Charge, author and pastor Clay Scroggins explains the nature of leadership and what's needed to be a great leader--even when you answer to someone else.

Seeing the world through a lens of love is not easy, but when you commit to this practice, you will begin to see God’s power move in surprising ways. Through the Eyes of Love shows us how operating from a place of love is the most effective way to walk in the Spirit. This book will help you grow in spiritual authority and learn how to speak powerful words.

Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadership expert Joel Peterson.

Relational Intelligence is your action plan for getting smart about your purpose partners. Relationships were God's idea, writes Daniels, and when we understand and apply what God has to say about them we end up avoiding unnecessary relational turmoil, advancing in all areas of our life, and accomplishing our God-given purpose. When your purpose is on the line, the cost of relational unintelligence is too great to pay. In this audiobook, you will explore and learn how to activate the relational intelligence you need for the life of purpose you want.

In 1914, the war which was to have been wrapped up by Christmas had - in reality - only just begun, as all sides entrenched themselves deeper into the Great War. Christmas Eve, 1914 follows one company of British officers as they rotate forward to spend their Christmas on the front lines, a mere 80 yards from the German guns. Upper- and working-class men and boys are thrown together into one trench and struggle to survive.

While many churches talk about discerning calling and engaging in mission, very few are structured to make this their ministry focus. Underground Church is a new vision for the church rooted in its biblical mission to share the love of God and serve the poor. Sanders explores how to make structural changes, how to think about leadership, how to fund ministries, and how to truly engage people in God's mission. Filled with creative insights, he explains what it means to center the mission of the church around the callings of individuals to outward ministry.

Ask Christians what they expect to happen to them after they die, and most will say they will go to heaven. And they’ll probably say that they will meet Jesus and hope to hear Him say, “Well done good and faithful servant.” But many believers know they are not living up to God’s calling on their lives. In fact, many might even admit their lives don’t honor God at all. Author Ken Harrison masterfully uses his stories as a Los Angeles police officer in one of the deadliest areas of the country to explain and illustrate deep truths from God’s Word.

Part of Dr. Warrem W. Wiersbe's best-selling "BE" commentary series, Be Decisive has now been updated with study questions and a new introduction by Ken Baugh. A respected pastor and Bible teacher, Dr. Wiersbe shares the need for decisive believers in a lukewarm culture.

While most people view conflict as a bad thing that should be avoided at all costs, the reality is that embracing conflict in a healthy way is the single greatest factor in driving success and avoiding painful failure. Don't Get Mad at Penguins breaks down the factors that escalate conflict to dangerous heights and shows us how to defuse conflict and make it work for us rather than against us.

Best-selling author Warren Wiersbe unwraps the book of Nehemiah in his study Be Determined to show a servant so selfless, a mission so humbling, and a perseverance so admirable that Christians are drawn to a new awe of God. As the leader God calls to mobilize and equip His people to rebuild the walls of Jerusalem, Nehemiah was a man who didn't know the word no when it came to God's economy.

Are you having trouble believing what the new self-proclaimed “experts” post on LinkedIn and beginning to question their proclamation that everything in sales has changed? The one constant in the world of sales is the noise from self-titled experts and thought leaders informing you of the latest tools, tricks, and strategies that you should utilize. However, ironically, the more modern solutions you adopt, the harder it is to get results. Mike Weinberg offers a wake-up call to salespeople and sales leaders on how to bypass the noise so you can start winning more new sales.

When NASCAR star Dale Earnhardt, Jr., retired from professional stock car racing in 2017, he walked away from his career as a healthy man. But for years, he had worried that the worsening effects of multiple racing-related concussions would end not only his time on the track but his ability to live a full and happy life. Torn between a race-at-all-costs culture and the fear that something was terribly wrong, Earnhardt tried to pretend everything was fine, but the private notes about his escalating symptoms that he kept on his phone reveal a vicious cycle.

Josh Jalinski, host of the popular Financial Quarterback radio program, challenges 50 years of conventional retirement planning with fresh strategies tailored to today and tomorrow. Retirement Reality Check shows you how to maximize what you can spend while still leaving significant resources to others. And isn’t that the point? Retirement should be a time to enjoy family, friends, and travel, and support your favorite charitable cause or hobby, without worrying about your financial security.

Through daily insights into one of the Bible’s most complex and relatable figures, this devotional companion to the Amazon Prime series on the life of David encourages listeners to deepen their relationship with God as they reflect on their own lives through the lens of David’s story.

Pause for a moment and ask yourself what your life would be like if it were completely without fear? If you did not fear death. If you did not fear life and what it might bring. If you did not fear any man, or woman, or any living creature. Would you live differently? In this unique work of never-before-published teaching, Dallas Willard revolutionizes our understanding of Psalm 23 by taking this comfortably familiar passage and revealing its extraordinary promises: "The Lord is my shepherd, I shall not want.... I will fear no evil."

Relationships can feel like a constant struggle. How can we recognize and overcome behaviors that leave us wounded, broken, and exhausted? One Choice Away from Change helps us identify dysfunctional life patterns that cause us to repeat the same mistakes in relationships, fall into the same bad habits at work, or argue about the same things with those we love. Through biblical examples and illustrations from their own redemptive story, Justin and Trisha Davis help listeners identify unhealthy relational patterns that keep them from experiencing the joy and freedom God has for them.

In the bluegrass fields of Kentucky, Anne Wilson and her siblings, Jacob and Elizabeth, grew up in the security and love of their family—and Jesus. But when Jacob died in a car accident, Anne was thrust into a painful journey of grief and soul-wrestling that led to God calling her to create songs that glorified Him. My Jesus weaves together Anne's personal story with an encouraging message to anyone longing for God to wipe away their tears. Discover the beauty that can emerge from suffering as you hear Anne's story of growing closer to the God who always makes a way.

A respected pastor and a man whose study series has sold over 4 million copies, Wiersbe affectionately calls the apostle Luke "Dr. Luke" as he shows how Dr. Luke recorded Paul's missionary journeys. Listeners travel through dungeon prisons, see the ancient world as if it were today, and witness the marvelous work God can do through a few souls fully surrendered to His purposes. They witness Paul's conversion and spot his imperfections, yet still they enter his successes as the Lord uses Him to preach Good News to the lost and dying.

We all long for significance, even as we fear we will never be good enough. We listen for God, but hear only voices of doubt and practicality. Listen again. There is a call that only you can answer. Clout is power and influence. It is an undeniable trait that opens doors and moves mountains. You have it, and you can use it to change the world around you. With Scripture and stories from her own life, Jenni Catron maps out the pitfalls and clear paths on the way toward discovering and unleashing your very own clout.