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There is much that we can neither predict nor control—but we can significantly improve our odds of favorable outcomes in both work and life. By developing an intuitive understanding of risk, chance, and uncertainty, we can harness the power of the randomness all around us to positively impact our lives.

Frederick J. Fisher's "Claims-Made Insurance: The Policy That Changed the Industry" is an indispensable guide for insurance professionals navigating claims-made policies. This comprehensive book explores the evolution and critical aspects of these policies that have transformed the insurance landscape.

Learn how to manipulate, persuade, and speed-read people effectively using verbal and nonverbal clues to regain control in your relationships and get rid of narcissistic people in your life. Taking charge of your own fears and your own anxieties empowers you to take control of who you let into your psyche.

"Adjusting" to Property & Casualty Claims: Negotiation 101 By Chris Casaleggio, author of "Adjusting" to a Career in Property & Casualty Claims Master the Art That Defines Your Claims Career: Negotiation. Whether you're a new adjuster or a seasoned pro, your success in Property & Casualty claims comes down to one thing: how effectively you negotiate. From settling complex losses to navigating high-stress conversations, negotiation isn't just a skill—it's the cornerstone of your professional reputation. In this follow-up to his bestselling first book, Chris Casaleggio dives deep into the ...

The claims process has become so automated that legitimate claims are denied without ever being seen by human eyes. Exceptions and exclusions are buried within small print that can bury your claim. Many claims departments operate under a culture of paranoia in which legitimate claims are denied, sometimes accidentally, sometimes not. Commercial and individual policyholders pay premiums with the understanding that insurers will pay claims fairly, fully, and promptly. It’s time for the insurance industry to Pay Up!.

Every dealer sells F&I products, and most dealers understand the importance of the F&I department in terms of its contribution to the bottom line. Unfortunately, F&I is not a regulated profession, meaning one doesn't need any type of state license to practice, and because of that there is very little formal education available. The actual management of the F&I department, product selection, and different types of participation programs are largely ignored, so most dealers, general managers, and finance managers must figure out these aspects in real time, on the job.

Are you thinking about getting into the insurance business? Already in it and need a refresher? Struggling to grow and find ways to sell on value? Having a hard time marketing or growing?

This revised version by Michael Bonilla, former insurance agency owner and broker, has packed this edition full of relevant information facing new and existing agents.

Indexed Universal Life Insurance (IUL) is one of the fastest growing financial products on the market. There are a lot of ways to sell an IUL. As an agent, here is a simple system I used to sell Indexed Universal Life.

The new Ten Mistakes You Can't Afford to Make With Medicare book is perfect for anyone who has questions about Medicare, Medicare elections, and the insurance options within Medicare.

They say a fool and his money are soon parted, and, for the 1 percent, this is especially true. The more wealth one has, the more risks to their financial security. But with the right knowledge, planning, and guidance, the affluent can not only preserve their assets but enjoy them as well. Private wealth manager Frazer Rice has seen every challenge and success that the well-off can face. In Wealth, Actually, he shares his holistic, adaptable approach to wealth management.

Dear all, I am Thach Long, a graphic design instructor by profession. In addition to my teaching role, I have also written articles for e-CHÍP magazine and served as a guest lecturer for computer science programs at mainstream institutions in District 1, Ho Chi Minh City. Alongside my teaching commitments, I organize events and handle communications for personal development programs. In 2008, I read a famous book titled " How to Stop Worrying and Start Living ". This book taught me valuable life lessons that I applied both then and now. In a chapter discussing risks, the book mentioned ...

Follow along with fictional insurance agency owner Jim Wakefield as he fights to keep his struggling small business afloat. Slowly and surely, he discovers not only how to find more customers, but also how to retain them for the long-term through loyalty-generating marketing initiatives. During his year of eventual marketing mastery, Jim and his team bond closely as they overcome significant odds to reach a point of growth and sustainability.

Is "risk" the enemy or is it necessary? What is risk management? How does insurance fit into the concept of risk management? This book defines risk, discusses the theory of risk management, details the risk management process, and delves into insurance and its rightful place within risk management. "Insurance is Not Risk Management!" allows the reader to skip over three to five years of "accidental" learning and speed up his or her career. Included in this book is a discussion of insurance regulation, legal liability theories, and the premium audit process and rules. All experience levels ...

This is not a boring discussion of life insurance written for actuaries, accountants and attorneys. Instead, it's a collection of love stories told through the words of husbands and wives, moms, dads, and their families of how each was forever impacted by an act of love demonstrated through the simple purchase of a life insurance policy. Important lessons are woven through these real stories, instead of imaginary accounts where everything goes right and there's always a happy ending.

In Indexed Universal Life Insurance In Action, Sherida L. Stevens demystifies one of personal finance's most versatile and underutilized tools. Whether you're aiming to safeguard your family’s future, build a tax-advantaged retirement, or create generational wealth, this guide will walk you through much of what you need to know about Indexed Universal Life (IUL) insurance.

Whether you're a brand-new agent or a seasoned pro stuck in a rut, Six-Figure Insurance Broker is your roadmap to financial freedom through the insurance industry. Learn how to go from getting licensed to building a powerful book of business, mastering sales calls, crushing objections, and closing with confidence.

Hedging Demystified is an essential guide to any business that deals with commodities, debt, international trade, or weather. This primer on hedging brings clarity and direction to make your business more sustainable.

Conquer the AINS Exam: Your Guide to the Associate in General Insurance Certification provides a clear and focused overview of key insurance principles for professionals preparing for the AINS designation administered by The Institutes. This concise guide is designed to supplement — not replace — more comprehensive study materials. It highlights foundational concepts relevant to underwriters, claims representatives, and insurance agents, offering a well-structured review of critical topics such as property and liability coverage, underwriting, claims handling, workers’ compensation, ...

"Adjusting" to a Career in Property & Casualty Claims A Guide for Current and Future Insurance Claim Adjusters By Chris Casaleggio A behind-the-scenes look at one of the most misunderstood—and most essential—careers in the insurance industry. Being a Property & Casualty insurance claims adjuster isn’t easy. The workload is intense, the deadlines are tight, and the stress is real. But what if, instead of burning out, you could thrive? In this encouraging and eye-opening guide, author and experienced adjuster Chris Casaleggio offers both seasoned professionals and newcomers a fresh ...

This concise guide offers a focused, accessible overview of key concepts covered on the Associate in Risk Management (ARM) certification exams. It’s designed for professionals preparing for ARM certification who want a practical resource that supports—not replaces—more comprehensive study materials. Rather than attempting to cover every possible detail, this book highlights the foundational topics most important to risk managers. You’ll explore areas such as risk identification, risk control, financing strategies, legal and regulatory exposure, and the basics of enterprise risk ...