Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing principles of self-development and growth. We dive into inspiring stories of resilience, healing, and transformation. From overcoming devastating challenges like mental illness, substance abuse, and financial loss to learning how to embrace your inner power, this podcast celebrates the indomitable human spirit. Tune in to learn actionable steps for overcoming fear and achieving your desired outcome. Whether you're battling anxiety or looking for guidance on personal growth, Threads of Enlightenment is here to inspire your journey.

From Philly to Costa Rica: Watch how one man's bold move at 51 transformed his life and opened doors to unexpected dreams. Richard shares his inspiring journey of leaving Philadelphia behind to embrace a new chapter in Costa Rica, proving it's never too late to reinvent yourself.

After building a successful life, Richard now explores new passions including writing children's books, art, and music. His story shows how stepping out of your comfort zone can lead to extraordinary opportunities and personal growth.

Discover how this former Philadelphia native found purpose through giving back, creating a scholarship for language students, and embracing a simpler, more fulfilling lifestyle. Richard's journey reminds us that success isn't just about material wealth - it's about gratitude, continuous learning, and having the courage to follow your dreams, no matter your age.

Join us for an authentic conversation about second chances, finding happiness in unexpected places, and the wisdom that comes from embracing both life's challenges and opportunities. Perfect for anyone considering a major life change or seeking inspiration to pursue their dreams.

Richard's leap of faith led to a life-changing adventure. Hear how this man from Philadelphia found love, purpose, and success after moving to Costa Rica on a whim. Richard shares his journey of learning Spanish, embracing a new culture, and building a thriving business. Discover the power of stepping out of your comfort zone and following your dreams. Richard discuss overcoming fears, seizing opportunities, and finding fulfillment in unexpected places. Get inspired to take your own leap of faith and create the life you've always wanted.

Discover practical wisdom about cultural adaptation, language learning, and the courage it takes to chart your own path. Richard's story demonstrates how taking calculated risks and staying true to your passions can create a life more fulfilling than you ever imagined.

Whether you're dreaming of living abroad, learning a new language, or simply seeking inspiration to make a bold life change, this episode offers valuable insights and motivation. Richard's journey shows that with dedication, cultural sensitivity, and an open heart, you can create success anywhere in the world.

https://youtu.be/3a237rFKdlw

https://youtu.be/xxPBm_B-H-0

Hosted on Acast. See acast.com/privacy for more information.

Are you a leader making waves in the B2B marketing space? The B2B Influence podcast is an exclusive platform designed to spotlight exceptional individuals driving innovation, growth, and transformation in industries that market to small and mid-sized businesses. This is your opportunity to share your story, showcase your achievements, and connect with a highly engaged audience of industry peers and decision-makers.

At The B2B Influence Podcast, we showcase the brilliance, values, and strategies of B2B industry leaders who are shaping the future. Our podcast spotlights trailblazers who are redefining how businesses market to small and mid-sized companies, setting new standards in innovation, transparency, and growth. Whether you’re a marketing executive, a data analytics expert, or a business leader with a vision, this is the podcast for you. Join us as we celebrate the achievements of industry pioneers and uncover actionable insights to fuel your success.

The B2B Influence Podcast by The Marketing Vanguard. Episode 10 - Building Bridges, Not Barriers: The Importance of Relationship-Building in Telemarketing with Costa Rica's Call Center

In this episode of The Marketing Vanguard: Leading Voices in B2B Innovation, Paula Chiocchi interviews the President, CEO, and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard explores the crucial role of call centers in the marketing-to-sales pipeline, emphasizing the importance of human connection and empathy in telemarketing.

Richard discusses balancing inbound and outbound calls, the significance of soft skills, and the operational challenges of converting leads. He advocates for quality interactions over quantity, effective follow-up, and maintaining realistic expectations. Richard underscores the enduring value of personal connections in customer service and telemarketing.

https://youtu.be/bzJze5vXiuM

https://youtu.be/yIF8TGySqIA

Richard Blank hired bassist Garry Gary Beers of INXS.

https://www.youtube.com/watch?v=ieGjN5H4xPQ

The B2B Influence Podcast, Paula Chiocchi, The Marketing Vanguard, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Hosted on Acast. See acast.com/privacy for more information.

Your destination for Customer Success and Post-Sales content.Lifetime Value: The Customer Success Channel

Episode 151: Amidst an AI surge, Richard Blank believes in language more than ever.

Timestamps:

00:00:00 - Intro

00:01:02 - Richard Blank: Journey from Northeast Philly to Costa Rica

00:02:14 - Gamification and creating a fun work culture

00:04:45 - Proactive vs. reactive: The call center approach

00:05:38 - Why Costa Rica? The appeal of a nearshore BPO

00:06:00 - Language, cultural nuances, and the home run close

00:07:05 - The irreplaceable human touch in customer support

00:10:55 - Speech craft: The art and strategy of communication

00:12:42 - Wrapping up: Time to make this a series!

https://youtu.be/U8K_x9MYogA?si=5DgxuWNwtL5Z7NH1

https://youtu.be/3Y_hVFEU41g

Richard Blank hired bassist Garry Gary Beers of INXS.

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Dillon Young, Jean-Pierre Frost, Rob Zambito, the daily standup, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Hosted on Acast. See acast.com/privacy for more information.

The Common Cents Show is a podcast dedicated to providing business and financial knowledge in an entertaining and insightful way. From expert interviews with business leaders to dissecting the latest in business trends and news, we are dedicated to helping you make valuable business judgements from sound business knowledge.

The Common Cents Show is all about Entrepreneurship and Business. Join us for weekly content and strategy.

Micah Logan is a Small Business Growth Expert, Business Turnaround Specialist, Business Coach, Forbes Contributor, Award-Winning Entrepreneur, and Business Systems Architect.

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. In addition, inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

https://youtu.be/1z0-Sbk-dVY

https://youtu.be/1xp9CbU_qsM

Richard Blank hired bassist Garry Gary Beers of INXS.

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Micah Logan, the common cents show, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Hosted on Acast. See acast.com/privacy for more information.

Welcome to "Aligned Entrepreneur Secrets," . A podcast for entrepreneurs looking to align their business strategies with their core values. Hosted by Traci Bermingham, this podcast features insightful interviews, expert advice, and actionable tips designed to help you grow and scale your business while staying true to your mission. Whether you're focused on mindset, marketing, or leadership, our content will empower you to achieve lasting success. Unlock the secrets to building a purpose-driven, thriving business!

In the bustling world of entrepreneurship, where the spotlight often shines on the glitz of gross revenue and the glamour of growth hacks, there's a deeper, more fulfilling path to success. It's found in the quiet, yet powerful moments of alignment and the deep, fulfilling breaths of business harmony. That's the essence of the "Aligned Entrepreneur Secrets" podcast. For over two decades, the journey behind the scenes has been crafting pathways to success for businesses that not only aspire to achieve financial milestones but also yearn for a rhythm that resonates with the heartbeats of their founders. Witnessing firsthand the burnout and the blur of boundaries that can consume even the most passionate entrepreneurs led to the creation of this podcast.

In the world of entrepreneurship, success isn't just about the numbers. It's about finding harmony between growth and personal fulfillment, between scaling your business and enjoying your life. "Aligned Entrepreneur Secrets" is the podcast dedicated to uncovering the strategies that lead to this balance, designed specifically for visionary entrepreneurs ready to transform their approach to success.

https://youtu.be/rQcZP-tmlzA

https://youtu.be/Dq_QtBNnAxQ

https://youtu.be/CkaZq5-_BMg

https://youtu.be/c-mOsqKJyiM

Richard Blank hired bassist Garry Gary Beers of INXS.

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Traci Bermingham, Aligned Entrepreneur Secret, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Hosted on Acast. See acast.com/privacy for more information.

The L.O.V.E Plan for Success and Inner Growth

Trying again and again to break this glass ceiling on top of you? We show you the path to climb on top of your glass ceiling. glass ceiling.

Follow the L.O.V.E Plan for Success and Inner Growth. We show you how to own your life and to turn it into a joyful path along the mission your soul has given to you.

This is a recording of a magic conversation about life and success. It is not scripted at all, we let our mind and soul talk openly. It is very personal. We did not edit this recording, as you will see. But we edited the transcript to make it better readable.

We are curious what you think and feel about it. Whatever the mind can conceive and believe... it can achieve

0:00 Welcome

1:53 The purpose of life and the soul

5:06 You need a plan

8:06 How to know y are on the right track

10:56 Truth on permanent leave

13:22 Searching for truth

14:38 Layers of truth

15:38 You need a structure

16:43 Milestones and challenges

18:09 Choose the right friends

19:15 People holding you back

23:28 Pact with the devil

25:26 Freedom of mind

26:54 Conditioning in schools

31:25 Exceptional people

39:00 Institutions need mediocrity

48:48 About money

55:04 Celebrities

58:32 Scarcity

1:04:17 Selling knowledge

1:08:43 Why is not everybody doing it?

https://youtu.be/r4a4heiTYwc

https://youtu.be/U2m0q7981iw

https://youtu.be/zQ68aaDqiQc

Richard Blank hired bassist Garry Gary Beers of INXS.

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Johannes Stockburger, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Hosted on Acast. See acast.com/privacy for more information.

In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success.

Episode 215: Richard Blank - CEO Costa Rica Call Center

In this episode you will learn:

● Character during chaos is an important leadership trait.

● Promote individuals based on their strengths and redirect them to roles where they can excel.

● Express appreciation and acknowledge the contributions of team members.

● Take calculated risks and communicate with stakeholders about challenges and unique aspects of the business. Soft skills, including foreign language proficiency, are valuable and marketable skills in the business world.

● Recognize and leverage your unique talents and skills, and don't downplay their importance.

● Improve your voicemail message and ensure congruence between your audio and visual presence.

● Give a personalized outbound voicemail message to make a positive impression.

● Be the lone voice of dissent when necessary and advocate for others.

About Richard Blank: At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Do you want to be an effective communicator? This is where you'll find all sorts of resources with ideas, tips and strategies on how to master the art and science of leadership communication and influence, i.e. the ability to harness the power of the voice to master the 3s: Command the room, Connect with the audience and Close the deal in any context.

https://youtu.be/Xs4XRi6Ca3s

https://youtube.com/shorts/wSiTO-n9WBY

https://youtube.com/shorts/a34o4FLSPhU

Richard Blank hired bassist Garry Gary Beers of INXS.

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Dr. Laura Sicola, Speaking to Influence Podcast, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Speakers Are Leaders Motivation Channel with Harry Sardinas, where we bring you funny, edutaining videos and interviews to help you:

Grow your business from the stage & build a powerful global brand

Overcome stage fright & become a confident, charismatic speaker

Learn from multimillionaires about their journey to success & how they made their first million

5 Steps To Make Your First Million - Richard Blank and Harry Sardinas. Grow Your Business from the Stage & Build a Global Brand

Are you ready to level up?

Want to grow or start your business?

Dream of making your first million?

Ready to attract wealth & abundance into your life?

https://youtu.be/t6w2jWDVWmk

https://youtu.be/eNFDkn4FPRk

Richard Blank hired bassist Garry Gary Beers of INXS.

https://www.youtube.com/watch?v=ieGjN5H4xPQ

Speakers Are Leaders Motivation Podcast, Harry Sardinas, Richard Blank, Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center,trend, trending

Hosted on Acast. See acast.com/privacy for more information.