Recorded live on 12 June 2025 as part of the Tourism Business Survey results seminar, Chris Scargill hosted a panel conversation with Steve Magnall, MD of Two Magpies Bakery, Adam Goymour MD of Goymour Group, and Philip Turner, MD of Chestnut Group. The conversation explored the challenges and strategies faced by businesses in the tourism sector, particularly in relation to employment costs, consumer behavior, and economic pressures.

The panel give personal insight into the importance of training and maintaining customer confidence while navigating pricing strategies. They also highlighting the need for resilience and innovation and the importance of collaboration and community engagement.

This was a fascinating chat amongst three titans of the East Anglian tourism scene - not to be missed!

Watch the full video of the Tourism Business Survey results seminar here.

Find the full 2025 survey results brochure here!

GET IN TOUCH! We would love to hear your thoughts on today’s episode, email us at podcasts@larking-gowen.co.uk.

We would also love it if you could rate us 5 STARS on Apple Podcasts or Spotify, this really helps people find us!

Find more episodes from the series by visiting larking-gowen.co.uk/tourism-insights

Check out our website to see how our team or tourism experts could help you and your business www.larking-gowen.co.uk

Listen to Philip Turners keynote presentation here.

Find out more about Two Magpies Bakery

Find out more about ROARR!

Find out more about Chestnut Group

© Larking Gowen LLP

The views and opinions expressed in this recording are solely those of the individuals involved and do not necessarily reflect the official policy or position of Larking Gowen.

“If you can’t BE the destination, be the destination WITHIN the destination” so says Philip Turner, founder and owner of Chestnut Group, and keynote speaker the 2025 Larking Gowen Tourism Business Survey results seminar, held on 12 June in Norwich.

If you missed being there on the day, let this special episode of Tourism Business Chat take you into the room where it happened, and hear Philip cover everything from his backstory, to his approach to growth and investment, staying as an East Anglian business, the importance of the relationship with your bank, the power hospitality holds in communities, his run in with Jeremery Clarkson, and more in between.

Find out more about Chestnut Group

Watch the full video of the Tourism Business Survey results seminar here.

Find the full 2025 survey results brochure here!

GET IN TOUCH! We would love to hear your thoughts on today’s episode, email us at podcasts@larking-gowen.co.uk.

We would also love it if you could rate us 5 STARS on Apple Podcasts or Spotify, this really helps people find us!

Find more episodes from the series by visiting larking-gowen.co.uk/tourism-insights

Check out our website to see how our team or tourism experts could help you and your business www.larking-gowen.co.uk

During the Tourism Business Survey Seminar, held at ROARR! on 22 May 2024, the audience heard from some inspirational local business leaders on the tourism and hospitality sector. One of them is a familiar face on TV and in bookshops, and owner of Jimmy’s Farm & Wildlife Park, Jimmy Doherty.

Jimmy chatted to Chris Scargill about the changes he has seen over the years in customer behavior and trends, the importance of investment and funding for tourism based businesses, what tourism really means to him, and of course, how you go about embarking on a rescue mission that means building Europe’s largest polar bear reserve, on a UK farm!

You can view the full survey results brochure here, and listen to Jimmys Park Director, Stevie Sheppard, on another episode of Tourism Business Chat here

Find out more about the survey, including other conversations on the day, and other Tourism based content from Larking Gowen by visiting larking-gowen.co.uk/Tourism-Insights

Find out more about Jimmy's Farm & Wildlife Park and their Lost Lands of the Tundra project here