In this episode, we sit down with Eduard Mirzoian, Owner of Restorez Emergency Services, the first emergency restoration services company to join the show! Eduard shares his incredible journey from family business beginnings to scaling a multimillion-dollar operation across multiple locations. He dives deep into the lessons he’s learned stepping into the CEO role, including why building repeatable processes is essential, how simplifying creates room for growth, and why culture and systems go hand in hand. Eduard also offers candid thoughts on "guru disease," software overwhelm, and what it really takes to make technology work for your business.

Join us as we discuss:

• [8:15] How Restorez responded to the LA wildfires

• [20:23] Eduard’s take on “guru disease” and avoiding information overload

• [26:12] Why software alone won’t save your business
  

Check out these resources we mentioned during the podcast:

• Pantheon 2025
  

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

What does it take to scale a roofing business and sell it to private equity in under 16 months?

In this episode, Jackie sits down with Kelly Mesaris, VP of Special Operations at LB Capital, to unpack the fast-paced, no-nonsense model that’s turning trades companies into multimillion-dollar exits. Kelly shares her journey from HVAC business owner to leading special ops across seven roofing brands, breaks down the personal qualities LB Capital looks for in partners, and explains why private equity cares about a lot more than just revenue.

If you're building to sell or want to tighten your systems and scale, this episode is for you.

Join us as we discuss:

• [6:21] From $1.5M to $24.5M — the Mons Roofing case study

• [11:31] Why private equity is all in on roofing right now

• [21:23] Misconceptions about private equity and why it's not just about EBITDA
  

Check out these resources we mentioned during the podcast:

• Mastering ServiceTitan: Mastering Roofing Success with ServiceTitan

• ServiceTitan Pro

• LB Capital Shop Tour

• LB Capital Mastermind

• Roofing Process Conference
  

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Register for Pantheon 2025 - see you in Anaheim!
Prometheus Award Nominations

Hosted by Ausha. See ausha.co/privacy-policy for more information.

Family business succession is never easy, but Karly Rolls has done it with heart, hustle, and a big dose of humility.

As Vice President of Rolls Mechanical, a Michigan-based contractor with 200-plus employees, Karly shares how she scaled the service department from 3 to 80 techs, implemented new processes, and kept “old school” values alive in a modern operation. She discusses her journey from shop hand to VP, the importance of technical training for leadership credibility, and how the company continues to scale without sacrificing quality or culture.

Whether you’re growing your family business or navigating generational leadership, Karly’s story is packed with lessons on grit, growth, and leading by example.

Join us as we discuss:

• [5:54] Why having a technical background is important as a leader in the trades

• [10:38] Getting out of the business to make time to work on the business

• [16:41] Setting up a marketing budget and installing a branding campaign
  

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Register for Pantheon 2025 - see you in Anaheim!
Prometheus Award Nominations

Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.