Is your boss the reason morale is low and turnover is high? In this episode of the Uncharted Veterinary Podcast, hosts Dr. Andy Roark and Stephanie Goss unpack a heartbreaking mailbag letter from a veterinary practice manager stuck in a toxic situation. The letter details an emotionally draining reality: a practice owner whose yelling, micromanagement, and disparaging gossip have left the team completely demoralized. If you’re facing a similar dynamic with a practice bully, you’re not alone. Stephanie and Andy offer practical guidance and powerful mindset shifts to help veterinary leaders navigate workplace toxicity, especially when the bad behavior comes from the top.

Don’t Go It Alone in Vet Med

Feeling like you're carrying the weight of the practice on your shoulders? You’re not the only one. The Uncharted Veterinary Community is your place to connect with smart, supportive veterinary professionals who get it. From hands-on learning to honest conversations, we’re all about helping you grow your skills—and your sanity. Ready to stop doing this solo? Start here: learn.unchartedvet.com

Team Leads, This One’s for You

Your team leads keep the wheels turning—and they deserve tools and training that meet them where they are. The Uncharted Team Leads Summit is a one-day virtual experience built just for leads in vet med. We’re talking actionable workshops, live connection with peers, and leadership tools they can start using right away. Whether they run the front desk, manage techs, or juggle all the things behind the scenes, this summit helps them level up and lead with confidence. Get the details: unchartedvet.com/upcoming-events/

Upcoming events: unchartedvet.com/upcoming-events/

All Links: https://linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

In this episode of the Uncharted Veterinary Podcast, Dr. Andy Roark sits down with Roy Jain, Chief Operating Officer of Blue River Pet Care, to explore how veterinary practice operations can be scaled across 210 hospitals without losing what makes each clinic special. If you're a veterinary practice owner who's ever thought about selling your clinic, or simply scaling your operations more effectively, this episode is packed with wisdom and practical takeaways. Tune in as Roy Jain breaks down the operational strategies they use to honor legacy, build trust, and drive growth. Let’s get into this episode!

This episode is brought to you ad-free thanks to Blue River Pet Care!

Upcoming events: unchartedvet.com/upcoming-events/

All Links: https://linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag