“Data is not just a reporting tool; it's now a strategic asset. It's the key to everything.” - Jeff DeSandre

In this episode of our Titanium Economy series, host Parthesh Shastri speaks with Jeff DeSandre, former CIO at Harrington Process Solutions and America Royal, about digital transformation in industrial settings. DeSandre emphasizes the importance of starting with clear business outcomes and a strong data foundation—particularly around master data management. He shares practical strategies for modernizing legacy systems through hybrid architecture using API gateways and microservices and explains how metrics like inventory accuracy and freight cost optimization can clearly demonstrate transformation value.

With decades of IT leadership experience, DeSandre now serves as a Fractional CIO and Principal Consultant at CatalystCIO, advising mid-sized enterprises on digital strategy. His expertise spans legacy system integration, cybersecurity, cloud architecture, and strategic data analytics. At both Harrington and America Royal, he led complex ERP implementations, drove IT strategy during M&A, and built modern technology frameworks that delivered measurable business impact across the industrial sector.

Discussion Points

• (01:30) Digital Transformation & Legacy Systems – DeSandre stresses the need for clear business goals and strong data visibility, advocating API gateways and microservices to modernize without disrupting operations.
• (04:50) Measuring Success & Avoiding Pitfalls – He shares how his team boosted inventory accuracy by 90% and warns against overlooking master data and security in digital initiatives.
• (08:38) IT's Strategic Role & Staying Current – DeSandre discusses IT’s shift to a strategic function and his methods for staying up to date—daily research, vendor input, and tool evaluation.
• (11:58) Cloud & AI in Industrial Environments – He recommends a hybrid cloud approach starting with analytics and CRM and urges leaders to grasp AI fundamentals before rollout.
• (15:45) High-Impact Tech & CIO Advice – From EDI to process mining, DeSandre highlights valuable tools and advises new CIOs to listen, build trust, secure quick wins, and align closely with strategy.

For More Information

Jeff DeSandre LinkedIn

Catalyst CIO

Ayna.AI Website

Parthesh Shastri LinkedIn

"Experience tells you where you've been, character tells you where you're going." - George Randle

What can manufacturing leaders learn from military leadership? In this episode of the Titanium Economy podcast, George Randle—Army veteran, talent strategist, and co-author of The Talent War—joins host Nidhi Arora of Ayna to explore why character consistently outperforms credentials. Drawing on lessons from both the battlefield and the boardroom, Randle shares practical advice: know your people, walk the floor, and explain the “why” behind the work. He shows how better leadership—not better perks—can drastically reduce attrition and build resilient teams.

George Randle is a seasoned talent executive, executive coach, and former U.S. Army officer with over 20 years of experience in global HR and talent acquisition. He has led teams that hired more than 80,000 professionals across 60 countries and advises organizations on building high-performing teams through character-based hiring. As co-author of The Talent War, he champions leadership rooted in authenticity, accountability, and values.

Discussion Points

• (00:00) George Randle blends 20+ years in Fortune 100 HR with a decorated Army career. His teams have hired 80,000+ professionals, including 2,500 senior leaders.
• (04:05) Leadership starts with humility. Randle shares how listening—over commanding—drives better outcomes in both military and corporate environments.
• (08:52) The Talent War argues that character trumps credentials. Randle explains why traits like grit and integrity predict leadership success better than résumés.
• (13:57) AI makes résumés look the same—so character must differentiate. Randle urges companies to define success beyond technical skills.
• (16:23) In interviews, Randle asks execs: Who have you mentored to greater success? Their answers reveal true leadership impact.
• (18:30) Manufacturing retention rises when leaders connect. One firm cut attrition from 22% to 2% just by walking the floor and explaining why the work matters.

For More Information

George Randle

"The Talent War" by George Randle

Ayna's Website

How can manufacturers establish digital authority without disrupting traditional distribution?

In this episode, Nidhi Arora, Vice President, Ayna, talks with Paul Miller, former head of global e-commerce at Grainger, who helped turn it into a digital powerhouse. From CD-ROM catalogs to advanced e-commerce platforms, Miller shares how Grainger embraced digital tools to enhance customer engagement. He explores the evolving manufacturer-distributor dynamic and why manufacturers must take charge of their digital presence. As tech-savvy professionals reshape the workforce, Miller highlights a step-by-step approach to digital adoption that delivers real results.

Paul Miller led Grainger’s e-commerce expansion, making it one of the largest industrial digital platforms. His expertise in customer-centric digital strategies has been pivotal in Grainger’s transformation and broader industrial digitalization.

Discussion Points

• Grainger’s early digital adoption and customer focus fueled its e-commerce success. Paul Miller shares key lessons.
• B2B can learn from B2C—merchandising and tech help overcome skepticism and drive digital adoption.
• Manufacturers must own their digital presence to stay competitive in an evolving market.
• Industrial tech is rapidly evolving—Chicago event will explore key digital transformation trends.

For More Information

Paul Miller LinkedIn

Grainger

Ayna.AI Website

Nidhi Arora LinkedIn