In a world that glorifies going viral and hitting big milestones fast, it's easy to feel like you're behind if you're not seeing instant results. But behind every so-called “overnight success” is a story of slow, steady growth, long nights, setbacks, and staying the course when no one was watching.

In this episode, Tracy and Patrick dig into the truth about what it really takes to build something lasting—and why the long game is worth it. From personal stories to practical strategies, you’ll walk away with a deeper understanding of how to stay grounded, focused, and fulfilled while you build.

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In this episode of The Layover, Tracy and Pat rewind the clock to talk about one of the most exciting (and chaotic) stages of any startup journey—getting your first 100 customers. They break down the mindset, grit, and scrappy strategy it takes to go from zero to traction, sharing real stories from their early TRAX days and lessons learned the hard way.

You’ll hear:

• Why your first customers are more about relationships than scale
• How to turn early believers into evangelists (and get referrals before you're “ready”)
• What to focus on before you obsess over sales funnels and automation
• The mistakes they made chasing the wrong type of customer—and how to avoid them
• The power of storytelling, urgency, and doing things that don’t scale

Whether you're pre-revenue or already growing, this one’s packed with insights, inspiration, and a reminder that every empire starts with one brave ask.

In this episode of The Layover, we unpack the growing impact of tariffs on the aviation industry and beyond. From aircraft manufacturing delays to rising costs in operations and international trade, we explore how new tariff policies are affecting airlines, facility management, and the broader business landscape. We also share how leaders can stay agile, manage risk, and make smarter decisions in the face of global uncertainty. If you’re in business, this one’s worth the download.

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