The Humane Marketing Show. A podcast for a generation of marketers who care.

De: Sarah Santacroce Entrepreneur Humane Marketer
  • Resumen

  • A Marketing show where we discuss how to market your business with integrity by disrupting the current Marketing Paradigm and bringing the Human(e) Connection back to marketing. We also discuss entrepreneurship, personal & business growth, online selling & making a difference. Read the Humane Business Manifesto at https://humane.marketing/the-humane-business-manifesto/ Past guests include Chris Brogan, Mark Schaefer, Dorie Clark, Tara McMullin and many more.
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Episodios
  • Radically Rethink Business
    May 9 2025
    In this episode of Humane Marketing podcast, I’m joined by Polly Hearsey for a deep and refreshing conversation about radically reinventing business. Together, we explore how heart-centered entrepreneurs can move beyond fear-based tactics, align with natural rhythms, simplify offerings, and build businesses rooted in service, integrity, and community. If you’re ready to treat your business as a living, evolving ecosystem—and break free from outdated rules—you’ll find inspiration and real-world guidance here. This is business reimagined for a more humane world. Here’s what we discussed in this episode: Buyers are more skeptical and seek authenticity over hype.Clients sense the true intent behind messaging; fear- or scarcity-based offers don’t resonate.Aligning business with natural and seasonal rhythms creates a more sustainable presence.Flexibility is key-evolve offerings in real time based on current needs.Simplifying offerings-less but deeper-better meets people’s needs.Treat business as a living, evolving ecosystem rather than a machine to optimize.Root work in service and integrity instead of focusing solely on profit.Shift away from endless growth; redefine success through depth and impact.Build business around community, connection, and co-creation rather than competition.Practice courageous listening to ourselves, clients, and the world-and act on what we hear.And most importantly, break all the rules and question all the assumptions you have around business. Watch this episode on YouTube -- 1 00:00:01.610 --> 00:00:04.559 Sarah Santacroce: Hi, Polly, it's good to speak to you again. 2 00:00:04.560 --> 00:00:12.699 Polly Hearsey: Thanks. You know, I always enjoy coming to talk to you because it's just it's fun to suggest. Go where we go. It's it's all. 3 00:00:12.700 --> 00:00:13.170 Sarah Santacroce: Yeah. 4 00:00:13.170 --> 00:00:13.820 Polly Hearsey: Light. 5 00:00:14.100 --> 00:00:14.600 Polly Hearsey: Thank you. 6 00:00:14.600 --> 00:00:23.210 Sarah Santacroce: Yeah, it's kind of like one of the things that I feel like. That's my zone of genius. And I know it's yours to. 7 00:00:23.330 --> 00:00:46.690 Sarah Santacroce: you know, reimagine, rethink differently. And so really, that's what I want to do today. And I was just telling you, I think we can do half of the episode or the beginning of the episode about today, right now and then look into the future. So so yeah, let's let's start there. You know, it's quite the time we live in. And there's 8 00:00:46.810 --> 00:00:54.670 Sarah Santacroce: there's probably I can sense the fear in entrepreneurship. And yeah, I'm just 9 00:00:55.170 --> 00:01:00.949 Sarah Santacroce: maybe start us off before we go into taking action, start us off with 10 00:01:01.150 --> 00:01:06.680 Sarah Santacroce: explaining what you sense energetically. What is going on. 11 00:01:08.320 --> 00:01:14.060 Polly Hearsey: I think that there's been a big shift in the buyer market 12 00:01:14.500 --> 00:01:22.949 Polly Hearsey: in terms of what they want and what they're expecting, and the way in which they've been burnt in the past. 13 00:01:24.600 --> 00:01:30.500 Polly Hearsey: And there's definitely an ability to read through the hype 14 00:01:30.730 --> 00:01:36.349 Polly Hearsey: right? And the promises. So there's a lot of skepticism, I would say, building. 15 00:01:37.123 --> 00:01:47.610 Polly Hearsey: So. And you see that when people put ads out say on Facebook or something, and you read the comments and the threads, it'll just be. Get the just people be tearing into them because it's not. 16 00:01:47.790 --> 00:01:48.180 Sarah Santacroce: It. 17 00:01:48.180 --> 00:01:48.870 Polly Hearsey: So I'm asking. 18 00:01:48.870 --> 00:01:50.240 Sarah Santacroce: Feel so fake. It's fake. 19 00:01:50.240 --> 00:02:00.419 Polly Hearsey: Feels fake and and the promises feel overhyped. You know, state, and particularly in the space that we're in. 20 00:02:00.690 --> 00:02:05.689 Polly Hearsey: We've got a lot of economic turmoil, and we've got a but 21 00:02:06.060 --> 00:02:11.710 Polly Hearsey: but even before the sort of like the very recent economic turmoil, what we had was 22 00:02:12.470 --> 00:02:18.240 Polly Hearsey: a lot of well established businesses, we're sliding. 23 00:02:18.810 --> 00:02:19.250 Sarah Santacroce: Hmm. 24 00:02:19.250 --> 00:02:23.800 Polly Hearsey: And they were keeping it under wraps. And I also noticed a lot of people who'd. 25 00:02:24.410 --> 00:02:34.189 Polly Hearsey: Yeah, maybe 6 years ago had been very present, and then they'd slid off my radar. And then all of a sudden, they've started advertising. That tells me that their business is slipping. 26 00:02:34.420 --> 00:02:35.010 Sarah Santacroce: Right. 27 00:02:35.010 --> 00:02:44.320 Polly Hearsey: And that's because the way in which they were approaching it through this sort of psychological, persuasion-based approach. 28 00:02:45.580 --> 00:02:52.540 ...
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    53 m
  • The Science of Buying
    Apr 25 2025
    In this episode of Humane Marketing podcast, I’m joined by Rachel Allen for a deep dive into The Science of Buying. We explore how neuroscience and psychology quietly shape our buying decisions—and how understanding this can lead to more humane, effective sales. From Rachel’s “magic equation” for building trust, to knowing when your message says just enough, this conversation is packed with insights for entrepreneurs who want to sell with empathy, not manipulation. Whether you’re writing sales copy, nurturing relationships, or rethinking your entire approach, this episode will inspire a more connected and compassionate way to grow your business. Here’s what we covered in this episode: Some surprising ways neuroscience and psychology influence our buying decisions—often before we’re even aware of it.Rachel’s ‘magic equation’ for sales—and how it helps build trust and connection.The subtle power of great sales copy and messaging to spark interest before someone consciously realizes they want to buy.How to know when you’ve said enough—or maybe too much—in a sales message.Why, in a world driven by data and demographics, empathy and psychology are actually the stronger tools for real connection.The full ecosystem of a humane sales process—and how things like sales pages, nurture emails, and gentle follow-ups all weave together. Watch this episode on YouTube Join us for the upcoming Collab Workshop on May 7th where we open our community, the Humane Marketing Circle to the public, for a small donation. -- Speaker 0: hi, rachel. it's good to have you back, returning guest to the humane marketing podcast. welcome. Speaker 1: thank you. thank you. i'm so excited to be back. i always love, uh, repeat podcasts in general, but especially talking with you. Speaker 0: yeah. thank you. it's it's really good when you get to know one another. right. like, kind of kind of on a deeper level. i think the conversations are are different. yeah. Speaker 1: yeah. everybody gets to, like, drop their marketing face and just have a a human to human conversation. Speaker 0: exactly. yeah. so we decided to do another collab workshop. uh, you've been in the community before and you're i'm excited to have you back. and this time, we're gonna talk about the science of buying. right? so from the buyer's perspective, uh, more so from the seller's perspective, but understanding what's going on in the buyer's head so that we can then, you know, cater to that and then not in a manipulative way, of course, but just like in an empathy kind of way. it's like, oh, okay. i know what's going on in their heads so that i can write the sales page, the emails. so that's kind of like what we're gonna be talking about. so you have looked at this, uh, more deeply and also kind of like the neuroscience and psychology, uh, behind this idea of, well, what's going on in the buyer's head. um, obviously, there's all these tactics out there that are based on neuroscience. i'm pretty sure that's not what you're gonna tell us to do, but, um, yeah, i i'd love to hear your thoughts on all of that. Speaker 1: yeah. well, i you know, you're correct. i don't have seven steps to, you know, manipulate people using their brains because i think that's based on such a false understanding of how humans actually work. and this may sound like a slight digression, but just to give you the understanding of where i'm coming from psychologically with this, a lot of those tactics are based on a school of psychology and understanding of the human, uh, mind called behaviorism. so if you ever thought about, like, bf skinner and pavlov, that's behaviorism. right? it's like, oh, we push the button and that makes the thing happen and then we get the outcome. that works on a small scale with humans in limited conditional circumstances. but what the opposing school of that, which is called humanism, has found is that humans are driven by their will. we each have our free will. we decide things, and that's how we recreate things, and we bring, um, a lot of chaos actually to the sales process because we're human. and you can never just set up the internet atm where it's like, well, i put in input a and i get out output b because there's a human involved and you never know what's gonna happen. Speaker 0: yeah. yeah. i like that. is it actually called humanism? that's that's a term for it. uh, that makes so much sense. yes. so so yeah. what are some of these strategies or or things that you have learned and that you feel like, you know, that feels good rather than, yeah, we're just abusing, uh, neuroscience and using it in in our favor? Speaker 1: right. yeah. it's i've never been a fan of, uh, lab rat tactics. you know? well, it's, oh, let's, like, poke them and see what happens. that just doesn't feel good to me, and it's also not really effective. so, um, the main things that i remind people when i'm teaching this are that you ...
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    40 m
  • Leadership Lessons from Animals
    Apr 11 2025
    In this episode, I’m joined by leadership guide Lisa Foulger for a gentle yet powerful conversation about what animals can teach us about leadership and business. We explore the wisdom in slowing down, the power of presence, and how reconnecting with nature can shift the way we lead, work, and live. From her life in Costa Rica to her insights on the Inner Development Goals, Lisa offers a refreshing, nature-inspired perspective that invites entrepreneurs to embrace a more sustainable, mindful, and humane way of doing business. In this episode, we discussed… What sparked Lisa’s interest in discovering leadership lessons from animals.Why the sloth became her animal of focus—and what makes it such a powerful and unexpected teacher for leadership and business.The cultural obsession with hustling—and how adopting a sloth-like approach can lead to more humane, sustainable business practices.Lisa’s life in Costa Rica, and whether Costa Ricans relate to nature differently than people in more industrialized parts of the world.The Western tendency to separate nature from work—and how we can gently bring nature back into our leadership and business practices.The role of mindfulness and slowing down in building a business world that’s more sustainable, kind, and connected.How Costa Rica is pioneering the application of the Inner Development Goals (IDGs) at a national level—and what that looks like in daily life and leadership.A simple, nature-inspired step that listeners can take today to bring more wisdom and presence into how they lead. Watch this episode on YouTube --- Sarah: hello, humane marketers. welcome back to the humane marketing podcast. the place to be for the generation that cares. this is a show where we talk about running your business in a way that feels good to you, is aligned with your values, and also resonates with today's conscious customers because it's humane, ethical, and non pushy. i'm sarah senecroce, your hippie turned conscious business coach for quietly rebellious entrepreneurs and change makers, mama bear of the humane marketing circle, and renegade author of marketing like we're human, selling like we're human, and soon also my third book, business like we're human. if after listening to the show for a while, you're ready to move on to the next level and start implementing and would welcome a community of like minded, quietly rebellious entrepreneurs who discuss with transparency what works and what doesn't work in business, then we'd love to welcome you in our humane marketing circle. if you're picturing your typical facebook group, let me paint a new picture for you. this is a closed community of like minded entrepreneurs from all over the world who come together in two meetups per month to hold each other accountable and build their business in a conscious and sustainable way. we all share with transparency and vulnerability what works and what doesn't work in our business so that you can figure out what works for you, instead of keep throwing spaghetti on the wall and seeing what sticks. find out more at humane dot marketing forward slash circle. twice per year, i host my signature program, the marketing like we're human, aka the client resonator program live. in a deep dive into the seven p's of the humane marketing mandala, you will learn to market from within. this program is for you if you want and need to get more clients, but want to share your message in an ethical and humane way. if you want to make a difference with your work. if you are just starting out, or if you have been in business for a while, but haven't really found the marketing activities that work for you. or also, if you are pivoting your business from business as usual to your life's work and want to radically change the way you get clients. find out more at humane dot marketing forward slash program. and finally, if you prefer one on one support from me, my humane business coaching could be just what you need, whether it's for your marketing, sales, general business building, or help with your big idea like writing a book. i'd love to share my brain and my heart with you together with my almost twenty years business experience and help you grow a sustainable business that is joyful and sustainable. if you love this podcast, wait until i show you my mama bear qualities as my one on one client. find out more at humane dot marketing forward slash coaching. Sarah1: welcome back, friends. i am back from two amazing weeks in egypt. if you're on my email list, you hopefully enjoyed the pictures i sent. it truly was amazing. and just in the last few days, a team of scientists from italy made a new discovery of gigantic structures underneath the giza plateau. they're using some kind of radar technology, and they found pillars as tall as the eiffel tower. imagine that. i'm just so excited about all the new discoveries we'll be making about our long lost ancestors and civilizations. to me, it ...
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    35 m
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