The Human Risk Podcast Podcast Por Human Risk arte de portada

The Human Risk Podcast

The Human Risk Podcast

De: Human Risk
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 People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk.Copyright Human Risk Ciencia Ciencias Sociales
Episodios
  • Professor Magda Osman on Psychological Harm

    Professor Magda Osman on Psychological Harm
    May 24 2025
    What is psychological harm, and can we really regulate it? Should an AI-companion app be allowed to dump the person who is using it? 📝 Episode Summary On this episode, I’m joined once again by Professor Magda Osman, someone who’s been on the show several times before, who always has something compelling to say.This time, we're talking about psychological harm, a term you’ve probably heard, but which remains vague, slippery, and surprisingly unhelpful when it comes to actually protecting people. Together, we explore what psychological harm really means, why defining it matters, and why regulating it, especially in digital contexts, is so tricky.We draw comparisons to physical harm, ask whether some emotional distress might be necessary, and consider what kinds of harm are moral rather than measurable. The conversation touches on loneliness, AI companions, consent, and even chainsaws!👤 Guest Biography Magda is a Principal Research Associate at the Judge Business School, University of Cambridge, and holds a Professorial position at Leeds Business School, University of Leeds, where she supports policy impact.She describes herself as a psychologist by training, with specific interests in decision-making under risk and uncertainty, folk beliefs in the unconscious, and behavioural change effectiveness.Magda works at the intersection of behavioural science, regulation, and public policy, offering practical insights that challenge assumptions and bring clarity to complex issues. ⏱️ AI-Generated Timestamped Summary[00:00:00] Introduction and framing of psychological harm[00:02:00] The conceptual problems with defining psychological harm[00:05:00] Psychological harm and the precautionary principle in digital regulation[00:08:00] Social context, platform functions, and why generalisations don’t work[00:12:00] The idea of rites of passage and unavoidable suffering[00:15:00] AI companion apps and emotional dependency[00:17:00] Exploitation, data harvesting, and moral transparency[00:22:00] Frustration as normal vs. actual psychological damage[00:26:00] The danger of regulating the trivial and the need for precision[00:29:00] Why causal links are necessary for meaningful intervention[00:33:00] Legal obligations and holding tech companies to account[00:38:00] What users actually care about: privacy, data, trust[00:42:00] Society’s negotiation of what counts as tolerable harm[00:45:00] Why this isn’t an unprecedented problem — and how we’ve faced it before[00:50:00] The risk of bad definitions leading to bad regulation[00:54:00] Two contrasting examples of online services and their impacts[00:57:00] What kind of regulation might we actually need?[00:59:00] The case for rethinking how regulation itself is structured[01:01:00] Where to find Magda’s work and final reflections 🔗 LinksMagda's LinkedIn profile: https://www.linkedin.com/in/magda-osman-11165138/Her website: https://www.magdaosman.com/ Magda’s previous appearances on the show exploring:Behavioural Interventions that fail:https://www.humanriskpodcast.com/dr-magda-osman-on-behavioural/ Unconscious Bias: what is it, and can we train people not to show it?https://www.humanriskpodcast.com/dr-magda-osman-on-unconscious/Compliance, Coercion & Competencehttps://www.humanriskpodcast.com/professor-magda-osman-on-compliance-coercion-competence/ Misinformationhttps://www.humanriskpodcast.com/professor-magda-osman-on-misinformation/ Risk Prioritisationhttps://www.humanriskpodcast.com/professor-magda-osman-on-risk-prioritisation/
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    1 h y 2 m
  • Sarah Ward on Chemistry, Committees & Cooking

    Sarah Ward on Chemistry, Committees & Cooking
    May 18 2025
    What do chemistry, committees and cooking have in common? They’re all things which have formed part of the career of my guest on this episode. She’s Sarah Ward, owner of The Cookery Lab, a unique cookery school that uses a science-led approach to teaching cooking skills. I first met Sarah when we worked together on governance at the Bank of England. She began her carerer as a chemist, before switching — for reasons she explains on the show — to regulation. And now she’s a chef. In a fascinating discussion, I explore with Sarah how her scientific background shapes her approach to teaching cooking, emphasizing that it’s not just about following recipes but about understanding the structure and science behind the food. Sarah shares how a pivotal experience teaching cooking at her son's school reignited her passion and led her to create a unique culinary space that blends chemistry and cookery. Sarah also reflects on her regulatory background, discussing the unexpected parallels between governance and gastronomy. From her time at the Bank of England to her experiences in professional kitchens, she reveals how good governance and good cooking share common themes – structure, discipline, and the ability to adapt under pressure. She also touches on how her teaching methods aim to empower everyday cooks to feel more confident and creative in the kitchen. We round off the conversation by discussing her vision for the Cookery Lab, her thoughts on the art versus science debate in cooking, and how she’s combining her corporate experience with her culinary passion to teach life skills through food. Whether you love to cook or avoid the kitchen at all costs, Sarah’s insights offer valuable lessons for anyone looking to rethink their relationship with food and/or their career. Guest Biography:Sarah describes herself as a chef, educator, and owner of the Cookery Lab – a unique cookery school that uses a science-led approach to teaching cooking skills.Prior to founding the Cookery Lab, Sarah worked in chemistry, financial regulation, and governance at the Bank of England. Her background in chemistry informs her cooking classes, where she helps everyday cooks understand the scientific principles behind recipes, encouraging them to experiment and build confidence in the kitchen. The Cookery Lab is designed to look like a chemistry classroom, complete with lab chairs, beakers, and test tubes, reinforcing Sarah’s mission to demystify cooking through science. The Cookery Lab offers classes for all ages, focusing on life skills, confidence-building, and the joy of cooking, regardless of prior experience. AI-Generated Timestamp Summary[00:00:00] Introduction to Sarah Ward and her career path[00:01:00] From chemistry to regulation to cooking [00:02:30] What is the Cookery Lab?[00:04:00] Why cooking is a life skill everyone should learn [00:05:30] The pivotal moment at her son's school kitchen[00:07:00] Childhood memories of a sandwich shop project[00:10:00] The governance and gastronomy connection[00:12:00] The leap from chemistry to financial regulation [00:14:00] What Solvency II taught her about governance[00:16:00] The importance of reading board minutes [00:20:00] How Sarah applied her regulatory background in the kitchen[00:23:00] Learning leadership lessons from Michelin-starred chefs[00:27:00] Kitchen culture and the art of giving feedback [00:30:00] The challenges of transitioning from corporate to culinary[00:34:00] How science influences her teaching style[00:38:00] Creating a unique learning space at the Cookery Lab[00:42:00] How cooking can be both art and science [00:46:00] Lessons learned from running the Cookery Lab[00:50:00] Final thoughts and where to find Sarah Links:The Cookery Lab: https://www.thecookerylab.com/ Sarah on LinkedIn: https://www.linkedin.com/in/sarah-ward-87406147/ Tech Camp, the business run by Sarah’s husband teaching kids real engineering and programming through custom take-home projects: https://www.techcamp.org.uk/Leith’s culinary school: https://leiths.com/ The research that shows that eating together can increase happiness: https://www.ucl.ac.uk/news/2025/mar/comment-why-sharing-meals-can-make-people-happier-what-evidence-142-countries-shows
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    1 h y 5 m
  • Sarah Aalborg on Secure by Choice

    Sarah Aalborg on Secure by Choice
    May 11 2025
    What do people have to do with cybersecurity? A lot. As with other fields of human risk, it’s people that are typically the root cause of problems in the cybersecurity world. Which is where my guest’s expertise in behavioural design comes into play.

    On this episode, I’m speaking with Sarah Aalborg, a cybersecurity and behavioural design expert who’s on a mission to change how organisations approach IT security.

    Rather than focusing on firewalls and tech solutions, Sarah examines the human behaviours that can undermine even the best-designed security systems.

    Her new book, Secure by Choice, challenges conventional security thinking by exploring how cognitive biases affect security professionals and how to use behavioural design to reshape security culture.

    We discuss the pitfalls of traditional security training – particularly those phishing tests that feel more like traps than training – and how to flip the script by focusing on what we want people to do rather than what we want them to avoid.

    Sarah shares practical strategies for using positive reinforcement, creating engaging training experiences, and making security less about fear and more about action.

    By applying principles of behavioural science and risk-based thinking, Sarah explains how we can bridge the gap between security policies and everyday human behaviour.

    Guest Biography
    Sarah Aalborg is a cybersecurity expert and behavioural design advocate, focusing on how cognitive biases impact IT security professionals and their decision-making processes.

    She is the author of Secure by Choice, a book that challenges conventional approaches to cybersecurity training by applying principles of behavioural science to security culture.

    With a background in IT security spanning over two decades, Sarah speaks at major security events and consults with organisations on how to create more effective, engaging, and human-centric security programs.

    AI-Generated Timestamped Summary
    [00:00:00] Introduction

    [00:01:00] Meet Sarah Aalborg – Why she wrote Secure by Choice and her journey into behavioural design.

    [00:03:00] The '20-centimetre above the keyboard' exercise – How human inaction impacts tech security.

    [00:05:00] Why phishing tests feel like entrapment – and how to flip the script.

    [00:08:00] Turning phishing tests into positive reinforcement opportunities.

    [00:10:00] How a simple 'Report Suspicious Email' button can change behaviours.

    [00:12:00] The problem with fear-based messaging in cybersecurity.

    [00:14:00] Why telling people what NOT to do isn’t effective.

    [00:15:00] Sarah’s four-step framework for creating risk-aware security cultures.

    [00:17:00] Why most security training is designed to address the wrong problem.

    [00:20:00] The McDonald's kiosk example – What we can learn from other industries.

    [00:25:00] The importance of actionable examples in security training.

    [00:30:00] The generative AI paradox – When tech meets human bias.

    [00:35:00] Why AI is the ultimate behavioural science challenge.

    [00:40:00] The 'Operating System' analogy – Why the human brain is still running Stone Age software.

    [00:50:00] Why cyber professionals need to look outside their own industry for inspiration.

    [00:55:00] The role of curiosity and exploration in designing effective security programs.

    Links:Sarah’s website: https://securebychoice.com/
    Sarah on LinkedIn: https://www.linkedin.com/in/sarah-aalborg-bb348a1/
    Secure by Choice:https://securityblendbooks.com/products/secure-by-choice?
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    1 h y 4 m
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