In this episode of The Hidden Pulse with w/Cissy, Cissy sits down with Ken Kaufman, a seasoned CFO, bestselling author, and thought leader in the dental industry and DSO space. Ken shares his transformative journey from entering the world of dentistry to becoming a key financial strategist for multiple high-growth organizations.

Ken dives into how financial planning drives success in the DSO, Key Leadership leassons from the front line of finance, Why Feedback and mentorship are critical to personal and professional growth, What equity investors should know before entering the dental space, and the power of personal journey and relationships that has shapped and is shapping his career.

Whether you're a dental executive, healthcare investor, RCM strategist, or entrepreneur, this episode is packed with actionable insights, industry expertise, and leadership GOLD!

I am Cissy Mangrum, your host, co-founder, and CRO of RevTech Partners and Maximize RCM Consulting. Our focus is on enhancing dental and medical offices, ASCs, and other healthcare facilities through technology and industry expertise. We partner with practices of all sizes, ranging from a single independent practice to large DSOs and MSOs. We achieve our results by weaving cutting-edge software solutions with proven RCM and Operational strategies, taking a holistic approach to assisting our partners achieve their desired success.

Contact me @ Cissy.Mangrum@MaximizeRCM.com or through our Website:

www.RevTechPartners.com & www.MaximizeRCM.com

🎙️ The Hidden Pulse with Cissy and Guest Cassie Tallon

In this episode of The Hidden Pulse, Cissy sits down with Cassie Tallon, a powerhouse marketing and operations leader with over 20 years of experience driving strategic growth in the Dental and Hospitality industries. Cassie shares how her data-driven mindset and visionary leadership have helped brands sharpen their identity, expand their reach, and deliver real business results.

From leading M&A integrations to managing cross-functional teams, Cassie opens up about her journey — and how staying grounded through it all is just as important.

We also get a peek behind the scenes into her personal life: the joy she finds in cooking up comfort food in the kitchen, and the chaos that comes with life alongside her four-legged sidekick, Bruno. 🐾

Join us for a conversation full of insight, inspiration, and just the right amount of spice — professionally and personally. You won’t want to miss this episode of The Hidden Pulse.

#Leadership #MarketingStrategy #DentalIndustry #HiddenPulse #CissyMangrum #CassieTallon #WomenInBusiness #BrunoTheDog #CookingAndCareer

I am excited to introduce you to Arna Meyer, a true force in Dental and Healthcare Technology, a recovering physicist turned innovation leader. As the Principal of Albion Dental Technology Consulting and Chair of the Dental Workshop for WEDI, she brings a rare mix of scientific rigor, creative problem-solving, and policy expertise to the table.

With a foundation in medical physics and a passion for simplifying complex systems, she is leading the charge for modernization in dental care through smart data exchange, interoperability, and user-centered design. Whether decoding quantum mechanics or federal regulations, this Aussie dynamo believes in one thing: always striving to improve. Get Ready for a sharp insight, thoughtful leadership, and maybe even a little physics joke or two.

I am Cissy Mangrum, your host, co-founder & CRO of RevTech Partners and Maximize RCM Consulting. With a strong focus on technology, operational efficiencies, and industry expertise, we are transforming how dental and healthcare organizations optimize processes. By weaving cutting-edge software solutions with proven operational strategies, we take a holistic approach to helping our partners achieve their desired success.

Contact me at www.revtechpartners.com or email directly at either cissy.mangrum@revtechpartners.com or cissy.mangrum@maximizeRCM.com

Unlocking the Power of Procurement with Dr. Cindie Burkett, PMP

In this episode of The Hidden Pulse with Cissy, we're diving into the often overlooked world of procurement with the incredible Dr. Cindi Burkett, PMP. With deep expertise in healthcare procurement, Dr. Burkett shares how relationships are the core of procurement and life. From demystifying the role of procurement to sharing real-world examples, Cindie offers invaluable insights you won't want to miss.

I am Cissy Mangrum, your host, and Co-Founder & CRO of RevTech Partners and MaximizeRCM Consulting. With a strong focus on technology, operational efficiencies, and industry expertise, we are transforming how dental and medical organizations optimize their revenue cycle processes. We take a holistic approach to helping our partners achieve their desired successes by weaving together cutting-edge software solutions and proven operational strategies. You can contact me @ Cissy.Mangrum@MaximizeRCM.com or on our website www.revtechpartners.com

Welcome to The Hidden Pulse with Cissy and my special guest, Mike Huffaker.

I’m thrilled to welcome Mike Huffaker, Chief Revenue Officer at Planet DDS and host of The Dental Economist Show, one of the top podcasts in the dental industry, as today's guest.

In this episode, we’ll explore Mike’s journey from his early days in shoe sales to leading revenue growth at PlantDDS, one of the largest dental EMR platforms in the industry. His path into sales and leadership is inspiring, and I promise you will enjoy every minute of it.

I’m Cissy Mangrum, your host, Co-Founder, and CRO of RevTech Partners and Maximize RCM Consulting. At RevTech and MaximizeRCM Consulting, we focus on operational efficiencies powered by technology and deep industry expertise. We work with practices of all sizes—medical and dental—to transform and optimize processes that elevate the team and patient experience.

By integrating cutting-edge software with proven operational strategies, we take a holistic approach to help our partners reach their goals and achieve measurable success.

Contact me @ Cissy.Mangrum@MaximizeRCM.com

Website @ www.revtechpartners.com

Welcome to The Hidden Pulse with Cissy and my special guest, Debbie Cabalo. In this episode, we will discuss Debbie's journey in healthcare and dentistry. She has had a fascinating path from chiropractic care to oncology and now to dentistry, most recently in rural dentistry.

I want to introduce you to Debbie Cabalo, one of the top operations managers at Hero Practice Services, which services dental needs in rural areas of the United States. She has been part of the dental community for a little over 11 years and has been growing as a leader in various areas of operations. Her experience is something you won't want to miss. She has a great passion for patient care, as well as for taking care of her team and doctors so they can provide the most compassionate patient care possible. So join us on this podcast to learn more about what Debbie has been up to.

I am Cissy Mangrum, your host, co-founder, and CRO of RevTech Partners and Maximize RCM Consulting. Our focus is on operational efficiencies through technology and industry expertise. We partner with practices of all sizes, from medical to dental, to help transform and optimize processes for a better team and patient experience. We achieve this by weaving cutting-edge software solutions with proven operational strategies, taking a holistic approach to helping our partners achieve their desired successes.

Contact me @ Cissy.Mangrum@MaximizeRCM.com

Website @ www.revtechpartners.com

Welcome to The Hidden Pulse with Cissy and special guest Steve Craig. In this episode, we discuss leadership, growth, football, and water! We hope you enjoy the conversations as much as we did. Join us for an insightful and entertaining time.

I want to introduce you to Steve Craig, a multiple award-winning people-centric leader. He is currently the Solmetex Director of Special Markets, having worked for over 20 years as a DSO & Dental Industry Partner. His passion is building cohesive & high-performing teams with a reputation for individually developing, leading & transforming the members of those teams to greatness by making the complex simple. Solmetex provides dentistry with the only comprehensive lineup of end-to-end dental water solutions to enhance practice performance. Water is the lifeblood of dental practices & we believe every drop matters. Steve believes it is the greatest time to be in the dental industry. Water is the number one dental instrument used in dental practices & utilized in nearly every aspect of patient care. He is honored to help leave a legacy of protecting dental water for patients, practices & our environment.

I am Cissy Mangrum, your host, Co-Founder & CRO of RevTech Partners and Maximize RCM Consulting. With a strong focus on technology, operational efficiencies, and industry expertise, we are transforming how dental and healthcare organizations optimize their processes. By weaving cutting-edge software solutions with proven operational strategies, we take a holistic approach to helping our partners achieve their desired successes.

You can contact me @ www.revtechpartners.com or email me directly

Cissy.Mangrum@revtechpartners.com

Cissy.Mangrum@maximizeRCM.com

Welcome to The Hidden Pulse with Cissy and special guest Richard May! In this episode, we dive into the ups and downs of traveling for work, the lessons learned through growth, and so much more. From deep discussions to moments to laughter, we cover it all.

We hope you enjoy the conversations as much as we did. Come join us for this insightful and entertaining session!

I'd like to introduce you to Richard May. Richard has been the director of Partnerships at Mango Voice for four years, focusing on building strong business relationships and driving growth. Outside of work, he enjoys sports, exploring the outdoors, and spending quality time with his family.

I am Cissy Mangrum, your host and the Co-Founder & CRO of RevTech Partners and Maximize RCM Consulting. With a strong focus on technology, operational efficiencies, and industry expertise, we are transforming how dental and healthcare organizations optimize their processes.

By weaving cutting-edge software solutions with proven operational strategies, we take a holistic approach to helping our partners achieve their desired success. So our doctors and providers can focus on what matters most to our patients.

You can contact me at:

RevTech Partners - RCM and Financial Software Technology @ www.revtechpartners.com

MaximizeRCM Consulting - Full RCM & Operations Consulting @ www.maximizeRCM.com

Contact me (Cissy) directly:

RevTech Partners: Cissy.Mangrum@revtechpartners.com

MaximizeRCM Consulting: Cissy.Mangrum@maximizeRCM.com