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Can Culture Make or Break Your Pharmacy?

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA sit down with Chris Cornelison, CEO of Solutions Rx, Best-Selling Author of the Book 'Super Culture' and Keynote Speaker to explore the one competitive advantage every pharmacy owner can fully control: Culture.

This episodes discusses:

• Creating clarity and direction through written goals
• Navigating accountability and removing bad apples the right way
• Praising what you want repeated and building a sustainable culture
• The role of emotional intelligence and daily huddles in team dynamics

If you’re ready to shift your culture and unlock your team’s potential, this is the episode for you.

More About Our Guest:

Chris Cornelison is a dynamic keynote speaker, entrepreneur, business strategist, consultant, and leadership expert.

Known for creating high-performing teams and positive cultures, his keynotes on leadership and business provide practical tools to drive real growth. Chris is committed to making a difference in both business and life.

Learn more about Chris, Super Culture and Solutions Rx:

Chris Cornelison LinkedIn

Chris Cornelison Website

Solutions Rx Website

Solutions Rx Facebook

Solutions Rx Instagram

Solutions Rx LinkedIn

Solutions Rx YouTube

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Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

Master The Margin

Clip - How Supplements Can Grow Your Bottom Line

Podcast - Finding, Hiring, and Keeping the Best in Pharmacy

Podcast - AtriumX Review

Super Culture Templates

Super Culture Book

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Is Your Pharmacy Prepared for a Cyberattack?

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP and Austin Murray sit down with Trenton Thiede, President of PAAS National, to unpack the rising cybersecurity threats facing independent pharmacies and what owners must do to stay compliant and protected.

We dive into everything from:

• HIPAA compliance updates
• AI risks, multi-factor authentication, and risk assessments
• The growing pressure of PBM audits and the need for strong advocacy

Click here for the transcript

More About Our Guest:

Trenton Thiede is the President of PAAS National (Pharmacy Audit Assistance Service).

Trenton started his journey working at Shopko, a community pharmacy, in 1999 for 15 years, holding positions as Pharmacy Manager and Regional Pharmacy Supervisor while completing his PharmD from UW-Madison and MBA from UW-Oshkosh.

In 2013, Trenton took over Shopko’s Long-Term Care division and helped divest it to KPH HealthCare (Kinney Drugs/HealthDirect).

There, he helped grow their business throughout the Midwest, eventually servicing 20,000 beds in just under four years. In 2018, Trenton joined PAAS and oversees the daily operations as President.

With his operations experience, Trent knows what’s involved, and at stake, with pharmacy audits; taking pride in helping independent pharmacies win against ruthless PBMs.

Learn more about Trenton and PAAS National:

Trenton Thiede LinkedIn

PAAS National Website

PAAS National Facebook

PAAS National Twitter (X)

PAAS National LinkedIn

Stay up to date on new episodes by liking and subscribing!

Check out all our social media:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

Podcast – Fraud, Waste, and Abuse Audit Updates

Podcast – Pharmacy Audit Master Class: Strategies for Audit Success

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Pill bottles don’t talk...but what if they could? Now you can know exactly how (and when) patients take their meds.

That’s the power of Remote Therapeutic Monitoring!

And on this week’s episode of The Bottom Line Pharmacy Podcast, we're diving into the mechanics of Remote Therapeutic Monitoring.

Bonnie Bond, CPA, and Austin Murray sit down with Jen Whalen, Director of Clinical Operations at MedSense, and Matt Gilbert, VP of Business Transformation at RxSafe/Eyecon to explore:

- Remote Therapeutic Monitoring as a New, Billable Revenue Stream
- How real-time adherence tracking works with any packaging
- Long-term Care Layering and How MedSense Fits right in
- Reducing Workload While Increasing Patient Insight

Join the discussion with us!

Click here for the transcript.

Stay connected with Medsense and RxSafe:

Jennifer Whalen LinkedIn

Matthew Gilbert LinkedIn

Medsense Website

Medsense LinkedIn

RxSafe Website

RxSafe LinkedIn

RxSafe Instagram

RxSafe YouTube

Stay connected with us:

Facebook

Twitter (X)

LinkedIn

Instagram

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

More resources on this topic:

Podcast | Driving Independent Pharmacy Profitability in 2025

Podcast | Transforming Your Pharmacy: Supplements, Strip Packaging, and PBM Reform

Podcast | Tradeshow Series: AtriumX, Telehealth, Functional Medicine