The Airbnb Superhost Podcast Por Neil Harvey arte de portada

The Airbnb Superhost

The Airbnb Superhost

De: Neil Harvey
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Welcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost.

With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication.

In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar.

Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb.

Ciencias Sociales Economía Escritos y Comentarios sobre Viajes Gestión y Liderazgo Liderazgo
Episodios
  • #066 My Most Profitable Weekend

    #066 My Most Profitable Weekend
    Jun 3 2025
    In this episode, Neil shares his insights on maximising profitability and guest experience during the Slam Dunk Music Festival weekend in Hatfield, UK. He reveals how he creates a vibrant atmosphere for festival-goers by hosting surprise barbecues and facilitating social interactions among guests. Neil also emphasises the importance of understanding the law of supply and demand, particularly during high-demand events, and offers practical tips for increasing room rates and enhancing guest experiences. KEY TAKEAWAYS Recognising local events, like the Slam Dunk Music Festival, can significantly increase demand for accommodations, allowing hosts to raise their prices accordingly. By anticipating guests' needs and creating a welcoming environment (such as a surprise barbecue), hosts can enhance the guest experience, leading to positive interactions and repeat bookings. Setting up spaces that promote conversation, like a fire pit with seating arranged to face each other, can help guests bond and create a fun atmosphere, making their stay more enjoyable. Satisfied guests are likely to return, especially if they have formed friendships during their stay. This can lead to a loyal customer base that looks forward to returning each year. Costs associated with enhancing the guest experience, such as food and drinks provided during special events, can be considered business expenses and are tax-deductible, making it financially viable for hosts to invest in guest experiences. BEST MOMENTS "My goal was to engineer that to happen. And the way I decided to do it was to prepare a surprise barbecue for them on their return to the house." "There's something hypnotic about looking into the flames of a log fire. I mean, it's human nature." "Guess what happened the following year? The moment the dates for the festival were announced, half my rooms were booked overnight by a few core guests who had come the year before." "Find out when any event being held in your area is going to create demand on accommodation and increase the prices of your rooms for the duration of that event." "When the festival music was done, I surprised them with more late-night fun. With drinks and good cheer, they booked for next year." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours. ABOUT THE SHOW Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambience creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    14 m
  • #065 Having Fun with Your Guests

    #065 Having Fun with Your Guests
    May 27 2025
    In this episode, Neil shares the joys and memorable experiences that come with being an Airbnb host. Focusing on the positive aspects of hosting, Neil recounts fun interactions with guests, from playing croquet with French engineering students to hosting spontaneous house parties that celebrate diverse cultures through food. He emphasises the importance of making guests feel valued and creating lasting memories, highlighting how small gestures of kindness can lead to meaningful connections. KEY TAKEAWAYS Instead of dwelling on the negatives of hosting, it's important to highlight the joyful experiences and connections made with guests. Emphasising fun can enhance the hosting experience for both the host and the guests. Every guest arrives with an unspoken desire to feel valued. By creating a welcoming and engaging atmosphere, hosts can foster memorable interactions that make guests feel special. Hosting can be enriched by participating in fun activities with guests, such as games, food gatherings, or local events. These shared experiences can create lasting memories and strengthen connections. Acknowledging and celebrating guests' accomplishments, no matter how small, can significantly enhance their experience. Simple gestures, like sharing a drink or a meal, can leave a lasting impact. The law of reciprocity suggests that when hosts show kindness and warmth, guests are likely to respond in kind. This creates a positive cycle of goodwill that benefits both parties and enhances the overall hosting experience. BEST MOMENTS "Every one of them has a message stamped on their forehead that reads, make me feel important." "When you share a fun activity with someone else, their reaction to the experience will amplify the fun that you get too." "It's not just about sharing food with guests from six different countries or riding bikes to the pub. It's been about why these moments matter." "When a guest shows up at your door, they don't wear that badge saying, make me feel important. But just like everybody else on the planet, it's secretly there." "These aren't marketing tricks, they're just moments of genuine connection and the more you give, the more that comes back to you." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours. ABOUT THE SHOW Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambience creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    17 m
  • #064 Concern #2 - Control of My Time

    #064 Concern #2 - Control of My Time
    May 20 2025
    In this episode, Neil addresses a common concern among potential Airbnb hosts: the fear of losing personal freedom due to constant guest turnover. Neil emphasises that, contrary to this belief, hosts have complete control over their booking calendars. He discusses three key aspects of managing an Airbnb listing: setting availability, determining the length of guest stays, and establishing notice periods for bookings. KEY TAKEAWAYS Hosts have complete control over their Airbnb calendar, allowing them to decide when their listing is open for bookings. They can keep the calendar dormant until they are ready to host and can block out dates for personal use or vacations. Hosts can define both minimum and maximum stay durations for guests. This helps manage turnover costs and workload, allowing hosts to optimise their profitability by reducing the frequency of bookings. Airbnb allows hosts to set notice periods for bookings, ensuring they have adequate time to prepare the property between guests. This feature helps avoid last-minute surprises and ensures a smooth transition between bookings. Hosts can specify which days guests can check in, allowing for greater control over their schedule. This can be particularly useful for hosts who want to keep weekends free or align bookings with their personal availability. Understanding and utilising the various settings on the Airbnb calendar empowers hosts to run their business on their own terms. This flexibility allows them to balance hosting with personal life, ensuring that their Airbnb experience is enjoyable and profitable. BEST MOMENTS "The belief is that running an Airbnb business is like running a full-time hotel with a revolving door of strangers coming and going and no personal freedom." "When you understand how to use these basic calendar controls, it will feel like you are running your Airbnb business, not the other way around." "You can set check-in days to be Mondays and Tuesdays only, with a minimum stay of two nights, if you choose." "You can limit check-in days, block out specific times such as weekends, pause listings when life calls for it, or just want some time off." "Running an Airbnb business does not mean you're handing over your life to the whim of your guests." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours. ABOUT THE SHOW Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambience creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    18 m
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