Welcome to this week's episode of the Small Business Breakthrough Series. We are delighted to introduce Gene McCubbin, founder and CEO of Review-ER, who has dedicated his career to addressing a critical issue faced by countless small business owners: unhelpful negative reviews. Gene discusses how his new product, Review-ER, helps businesses manage and suppress those detrimental reviews, thereby improving their online reputation. He also shares insights from his extensive experience in the web design and tech industry, the importance of understanding financials and legalities, and his unique perspectives on the entrepreneurial journey. Don't miss this insider's take on a pressing challenge in the small business community and learn how to turn negative feedback into a positive growth opportunity. Tune in for more inspiring stories and practical advice!

00:00 Introduction to the Small Business Breakthrough Series

00:44 Introducing Gene McCubbin and Review ER

00:56 The Problem with Negative Reviews

02:36 Gene's Journey and Inspiration

06:53 Challenges and Advice for Entrepreneurs

08:48 The Importance of Financial Literacy

12:52 Future of Review Management

17:14 Lightning Round: Fun and Insights

20:42 Conclusion and How to Learn More