Are your automations quietly sabotaging your business? In this episode, we dive into the most common automation mistakes coaches and service-based entrepreneurs make that turn off potential clients, kill conversions, and create a cold, robotic experience. From misused DMs to clunky email flows, we break down real-world examples and share how to fix them fast—without ditching automation altogether.

Tune in to discover:

• Why “set it and forget it” is killing your customer journey

• How poorly timed automation can damage trust

• The difference between scaling smart and scaling sloppy

• Quick wins to create a more human, high-converting automated experience

If you’re ready to stop losing leads and start landing more clients with automation that actually works, this one’s for you.

Stay Connected & Get Exclusive Access:
Join the Private OmniSAM Community: omnisam.com.au/gsdgroup
Facebook Group: gsdfb.omnisam.com.au
Follow on Facebook: facebook.com/sallysparkscousins

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

Stay Connected & Get Exclusive Access:
Join the Private OmniSAM Community: omnisam.com.au/gsdgroup
Facebook Group: gsdfb.omnisam.com.au
Follow on Facebook: facebook.com/sallysparkscousins

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

In this episode of Strategy with Sally, we’re simplifying your website and funnel design with Global Headers and Footers — the secret to building once and using everywhere. If you're tired of editing the same elements repeatedly (or worse, missing key calls-to-action), this one's for you. Sally breaks down what global headers and footers are, why they’re essential for speed, consistency, and conversions, and how to implement them using OmniSAM. You’ll also discover the 5 must-have header elements and the 3 footer components that build trust and improve user experience. Ready to stop losing leads and start scaling smarter? Tune in now and grab your free Header & Footer Essentials Checklist by joining the GSD Community!

🎧 Get your free checklist at: https://members.omnisam.com.au/communities/groups/gsd-with-omnisam/home

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

Struggling to manage your business with scattered tags, endless spreadsheets, and Post-It notes? In this episode of Strategy with Sally, learn how to streamline your systems using the OmniWAY™ tagging method — a proven, heart-led approach to organising your contacts, automating follow-ups, and growing your business with ease. Discover how to create a smart, stress-free tagging system, simplify your CRM, and implement our 4-step tagging rules to boost productivity and customer engagement. Perfect for coaches, service providers, and small business owners ready to scale with systems that work.

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

This quick tip comes from a powerful conversation with business strategist Branden Lark, featured in a previous full episode of Straight Talk with Sally.

In this bite-sized insight, Branden breaks down how to identify both direct and indirect competition — because it’s not just about who’s in your industry. You’ll learn how to use a radically honest SWOT analysis, shift into your customer’s mindset, and even do some good old-fashioned secret shopping to find your true edge.

Plus:

• How big brands drop the ball on customer experience

• Why stepping into your competitor’s funnel can give you a winning playbook

• What it really takes to stand out without spending more

Packed with strategy and straight talk, this one’s your shortcut to smart, standout marketing.

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

Ready to scale smarter, not harder? In this episode of Straight Talk with Sally, we dive into Lifecycle Automation — the game-changing framework designed to streamline your sales and marketing, enhance customer experience, and set your business up for sustainable growth.

Sally breaks down:

• The 3 key phases of Lifecycle Automation

• What really happens at each stage of the customer journey

• How to create a connected system between sales and marketing

• A powerful (and budget-friendly) way to boost conversions — without needing more leads

If you're looking to simplify operations and scale with strategy, this episode is your roadmap.

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins

In this special excerpt from Straight Talk with Sally, we sit down with Crystelle Topatan—founder of the multi-award-winning business automation agency, Launchy—as she celebrates nearly a decade in business. With 24 years of experience spanning marketing and operations, Crystelle shares hard-won insights from her journey as a solopreneur to a tech industry leader.

We dive into choosing your own adventure in business, learning from setbacks, navigating imposter syndrome, and how values like gratitude can power personal and professional growth. From automation strategy to mindset mastery, this is an honest, energizing conversation you won't want to miss.

Stay Connected & Get Exclusive Access:
Join the Private OmniSAM Community: omnisam.com.au/gsdgroup
Facebook Group: gsdfb.omnisam.com.au
Follow on Facebook: facebook.com/sallysparkscousins

Watch the Live Stream & Subscribe for More Updates:
OmniSAM YouTube: youtube.com/@omnisamsoftware
Sally Sparks-Cousins YouTube: youtube.com/@sallysparkscousins