Social Media Manager Confidential Podcast Por Shanté Gorman Mentor for Social Media Managers arte de portada

Social Media Manager Confidential

Social Media Manager Confidential

De: Shanté Gorman Mentor for Social Media Managers
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Social media management moves fast, and burnout is all too common—but it doesn’t have to be. Social Media Manager Confidential is your go-to for real talk, practical tips, and insider knowledge to help you stay ahead, protect your well-being, and build a business that lets you live life on your terms—whether you’re juggling kids at home or living out your Emily in Paris dreams. I was a broke single mom turned founder of a multi 6-figure social media management agency and I mentor social media managers working on creating agencies of their own. You can follow me on Instagram, LinkedIn, Threads and YouTube at @sugarpunchmarketing, and join the free private community of Punchies, head to community.sugarpunchmarketing.com.Copyright 2025 Shanté Gorman, Mentor for Social Media Managers Economía Gestión Gestión y Liderazgo Liderazgo
Episodios
  • 92. Social Media Manager Pricing Explained: $500 vs. $5,000+ Support
    May 23 2025

    Let’s talk about one of the most confusing parts of marketing—for both clients and social media managers: How much should social media management actually cost?

    In this episode, I’m breaking down the wide range of pricing in the industry—from $500 freelancers to $10,000+ full-service agencies—and exactly what you’re getting at each level. If you’ve ever wondered whether you’re overpaying, undercharging, or just not sure how to pick the right support for your stage of business, this one’s for you.

    You’ll learn:

    • The 3 tiers of social media support and what each one actually delivers
    • What to expect at every price point ($500, $3,500, $10,000+)
    • How to avoid burnout as a freelancer by charging for the right level of service
    • How to hire smarter (or sell better) based on your business needs
    • What business owners really need to have in place before hiring

    This is a must-listen whether you’re outsourcing content or offering it.

    💌 A SPECIAL THANK YOU FOR LISTENING: 💌

    Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)

    📁 RESOURCES & FREEBIES:

    • Freebies for Social Media Managers – Grab my best guides for free!

    • My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

    • Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.

    CONNECT WITH ME:

    → Website: https://sugarpunchmarketing.com/

    → YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ

    → Instagram: https://www.instagram.com/sugarpunchmarketing

    → Threads: https://www.threads.net/@sugarpunchmarketing

    → TikTok: https://www.tiktok.com/@sugarpunchmarketing

    → LinkedIn: https://www.linkedin.com/in/shantegorman/

    → Email: shante@sugarpunchmarketing.com

    ⭐ LEAVE A REVIEW & GET REWARDED: ⭐

    Every month, I’m giving away a free template, class, or bundle to one lucky listener!

    ➤ Step 1: Leave a review on Apple Podcasts or Spotify

    ➤ Step 2: Send me a screenshot at @sugarpunchmarketing on Instagram

    💌 I’ll reshare every single one—because good karma should come with perks. 💕

    🎙️ New episodes drop every Friday! Follow & turn on notifications so you never miss a thing.

    Más Menos
    10 m
  • 91. Proving ROI as a Social Media Manager: What to Say When Clients Want Results
    May 16 2025

    Let’s talk about one of the most stressful parts of being a social media manager—clients asking for results when your metrics look flat.

    If you've ever heard, “Why are my likes down?” or “When will I see sales from this?” then this episode is for you. Because flat engagement doesn’t always mean failure—and you need to know how to explain that with confidence.

    In this episode, I’m giving you the tools to:

    • Shift the conversation away from vanity metrics
    • Connect your content strategy to actual business goals
    • Report results that show the full picture—not just the numbers at the top
    • Position yourself as a strategic partner, not just a content creator

    You’ll learn my 3-part framework for proving ROI:

    Pick the ROI, Map the Metrics, Tell the Story—and how to use it to turn client questions into moments of clarity (and trust).

    Mentioned:
    • Metrics & Reporting Masterclass
    • Monthly Insights & Results Report Template

    💌 A SPECIAL THANK YOU FOR LISTENING: 💌

    Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)

    📁 RESOURCES & FREEBIES:

    • Freebies for Social Media Managers – Grab my best guides for free!

    • My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

    • Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.

    CONNECT WITH ME:

    → Website: https://sugarpunchmarketing.com/

    → YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ

    → Instagram: https://www.instagram.com/sugarpunchmarketing

    → Threads: https://www.threads.net/@sugarpunchmarketing

    → TikTok: https://www.tiktok.com/@sugarpunchmarketing

    → LinkedIn: https://www.linkedin.com/in/shantegorman/

    → Email: shante@sugarpunchmarketing.com

    ⭐ LEAVE A REVIEW & GET REWARDED: ⭐

    Every month, I’m giving away a free template, class, or bundle to one lucky listener!

    ➤ Step 1: Leave a review on Apple Podcasts or Spotify

    ➤ Step 2: Send me a screenshot at @sugarpunchmarketing on...

    Más Menos
    9 m
  • 90. What Business Owners Look for When Hiring a Social Media Manager
    May 9 2025

    Thinking of hiring a social media manager? Or trying to figure out how to position yourself as the right choice for potential clients?

    In this episode, we’re breaking down what business owners actually look for when hiring social media support—and how social media managers can use that insight to stand out in a crowded market.

    Whether you’re a founder looking to outsource content or an SMM trying to grow your client base, you’ll walk away with a clearer understanding of how to find (or become) the right fit.

    Inside this episode:

    • The 3 types of social media support: VA, Micro Agency, Full-Service
    • What to expect at each level—plus realistic timelines and pricing
    • Red flags to avoid when hiring a social media partner
    • The questions business owners should ask before signing a contract
    • How SMMs can use this info to better position their services

    💌 A SPECIAL THANK YOU FOR LISTENING: 💌

    Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)

    📁 RESOURCES & FREEBIES:

    • Freebies for Social Media Managers – Grab my best guides for free!

    • My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!

    • Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.

    CONNECT WITH ME:

    → Website: https://sugarpunchmarketing.com/

    → YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ

    → Instagram: https://www.instagram.com/sugarpunchmarketing

    → Threads: https://www.threads.net/@sugarpunchmarketing

    → TikTok: https://www.tiktok.com/@sugarpunchmarketing

    → LinkedIn: https://www.linkedin.com/in/shantegorman/

    → Email: shante@sugarpunchmarketing.com

    ⭐ LEAVE A REVIEW & GET REWARDED: ⭐

    Every month, I’m giving away a free template, class, or bundle to one lucky listener!

    ➤ Step 1: Leave a review on Apple Podcasts or Spotify

    ➤ Step 2: Send me a screenshot at @sugarpunchmarketing on Instagram

    💌 I’ll reshare every single one—because good karma should come with perks. 💕

    🎙️ New episodes drop every Friday! Follow & turn on notifications so you never miss a thing.

    Más Menos
    10 m
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