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Serving Success

Serving Success

De: Matt Jennings
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SERVING SUCCESS: BITE-SIZED TIPS AND TOOLS FROM THE WORLD’S BEST RESTAURATEURS Serving Success is your trustworthy source for tools and tactics from the brightest minds in the restaurant industry. The team behind MAJC, including award-winning chef and restaurateur Matt Jennings, helm this podcast. These brief episodes provide essential tools and actionable insights you need to make immediate improvements in your business. Each bite-sized episode dives into a specific topic, ranging from how to score a cookbook deal, land a spot on the Food Network, earn your first Michelin star, and master PR without a publicist. Listeners gain exclusive access to the industry's top leaders, who share the techniques that have propelled them to success. Whether you're a restaurant owner, chef, or manager, Serving Success delivers the practical advice and inspiration you need to thrive in the competitive world of hospitality.2024 MAJC Economía Gestión Gestión y Liderazgo Liderazgo
Episodios
  • How to Create a Truly Safe and Respectful Workplace
    May 21 2025

    Creating a culture of safety and accountability is no longer optional. It’s essential. HopDov’s Annie and Molly explain how proactive training can protect your people and your business.


    Takeaways:

    • Train managers to identify and address inappropriate behavior.
    • Respond quickly and thoroughly to any harassment claim.
    • Use respectful workplace policies to safeguard your restaurant brand.

    Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

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    2 m
  • How to Turn Exit Interviews into a Growth Tool
    May 20 2025

    HopDov’s Annie and Molly explain why offboarding isn’t just about logistics—it’s your final chance to learn how to lead better, boost retention, and sharpen your restaurant management tools.


    Takeaways:

    • Ask thoughtful questions to understand why people really leave.
    • Use feedback to improve onboarding and company culture.
    • Strengthen your employer brand through respectful offboarding.

    Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

    Más Menos
    3 m
  • How to Fire Someone the Right Way
    May 19 2025

    In this episode, HopDov’s Annie and Molly lay out how to handle terminations with professionalism—and how clear documentation can protect your business from legal headaches.

    Takeaways:

    • Give written feedback early and consistently.
    • Document disciplinary conversations to prevent surprises.
    • Follow hospitality software solutions for fair, transparent processes.

    Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

    Más Menos
    2 m
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