Service Pleaseee Podcast Por Anouska Kemple and Jenny Conlon Cooper arte de portada

Service Pleaseee

Service Pleaseee

De: Anouska Kemple and Jenny Conlon Cooper
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 Anouska Kemple and Jenny Conlon Cooper are here to raise the service game in Ireland. Their mission is to shine a light on businesses excelling in unwavering service and explore the reasons for their success. Each week they will be joined by incredibly inspirational and passionate guests who are delivering outstanding service in challenging times. They are here to raise the roof and give you insight into how to achieve extraordinary service. To find out more about Anouska and Jenny visit, servicepleaseee.com If you would like to get in touch, you can send an email to servicepleaseee@gmail.com You can also follow on Instagram, TikTok, Facebook and LinkedInAnouska Kemple and Jenny Conlon Cooper Ciencias Sociales Escritos y Comentarios sobre Viajes
Episodios
  • Karan Burke, Director of Ebano Balinteer on building a business empire and how she achieves and delivers exceptional service

    Karan Burke, Director of Ebano Balinteer on building a business empire and how she achieves and delivers exceptional service
    Jun 27 2025
    We chat to Karan about her business journey and how her passion, values and high standards have shaped her incredibly successful businesses over the past 17 years. We talk about challenges, resilience, sacrifices she’s had to make to get where she is today and her extremely supportive family. Karan also tells us about the newly launched Japanese Head Spa, the art of creating magic moments for her loyal clients and the recent stunning refurb at Ebano. Karan’s passion and love for beauty and service shines through and she brings pure joy and kindness wherever she goes.
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    40 m
  • Kelly’s Resort Hotel & Spa Manager, Laura Kelly on the iconic brand and the secret to the returning customer

    Kelly’s Resort Hotel & Spa Manager, Laura Kelly on the iconic brand and the secret to the returning customer
    Jun 20 2025
    Laura tells us how it all started at Kelly’s, how the family have achieved outstanding service for generations and how their staff create those special little wow moments for guests. There are almost 300 employees at Kelly’s so we delve into how they retain their talent and maintain such an unrivalled standard of service. We also chat about whether Laura thinks there’s a hospitality crisis and how her own children would like to holiday at Kelly’s! We were honoured to have Laura on the podcast to understand how Kelly’s have mastered service excellence. Kelly’s Resort Hotel & Spa Kelly’s Resort Instagram
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    32 m
  • Teddy’s Ice Cream CEO & COO, Yasmin Khan reveals the secret sauce to outstanding service

    Teddy’s Ice Cream CEO & COO, Yasmin Khan reveals the secret sauce to outstanding service
    Jun 13 2025
    We talk to Yasmin about the fascinating Teddy’s story and how it has been in her family for almost 3 generations. We discuss how service is two fold and the innovative and inspiring ways they give back to the community. We get a real insight into the behind the scenes of Teddy’s and who’s at the heart of the business, the secret to those queues and her passion for ice cream and service. We were beyond thrilled to have Teddy’s as our very first guest on the podcast and thank you for listening Teddy’s Ice Cream Teddy’s Instagram
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    41 m
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