How do you choose the right AI vendor for your collections strategy—without getting burned? In this episode, I sit down with Scott Hamilton of ARM Tech Advisors to unpack the real-world strategies behind evaluating virtual agents for collections. From RFP blind spots to vendor security pitfalls, we talked about what’s driving the debt collection technology roadmap—and what to avoid. If you’re scaling AI in collections or evaluating new tools, this one’s for you.
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Podcast Website:
https://receivablespodcast.com/videos/virtual-agents-collections-hamilton
Guest Website:
https://www.armtechadvisors.com/
Guest LinkedIn:
https://www.linkedin.com/in/scott-hamilton-9861822/

virtual agents
debt collection technology
AI vendor selection
receivables management
collections compliance
#virtualagentsforcollections #scotthamilton #debtcollectiontechnology

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Ever wonder how top firms actually use data to improve collections? In this episode, I talk with Chuck Pona from Weltman Weinberg & Reis about real-world law firm data utilization strategies that drive better results. We dig into staffing solutions, vendor champion challenger testing, and why knowing your data beats guesswork every time. Tune in to rethink your approach and gain practical insights you can use today.

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🔗 Links
Podcast Website:
https://receivablespodcast.com/videos/law-firm-data-utilization-pona

Guest Website:
https://www.weltman.com

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Is digital collections transformation changing your agency’s future? Gordon Beck from Valor Intelligent Processing shares how frictionless payment solutions, AI agents, and customer retention strategies are reshaping debt collection success. Learn practical digital-first tactics to reduce costs, build trust, and recover more today.

Listen now and subscribe for more at ReceivablesPodcast.com.

Podcast Website: https://receivablespodcast.com/videos/digital-collections-transformation-gordon-beck

Guest Website: https://valorvip.com

Guest LinkedIn: https://www.linkedin.com/in/gordon-beckiii


digital collections transformation, frictionless payment solutions, customer retention, ai agents in collections, debt collection strategies, Gordon Beck, Valor Intelligent Processing, Receivables Podcast

#digitalcollectionstransformation #gordonbeck #frictionlesspaymentsolutions

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