RLC Talks - Revolutionizing Frontline Work: An Interview with Krish, CEO of Know
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RLC Talks - Revolutionizing Frontline Work: An Interview with Krish, CEO of Know
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In this episode, Krish, the founder and CEO of Know, discusses the transformative mission of his company to make every frontline worker a 'superhero.' Krish explains how the Know app helps streamline day-to-day operations, reduce chaos, and improve worker satisfaction and retention in industries with high turnover, like restaurants. The app functions as a comprehensive digital assistant, offering training, task management, and direct communication from management. Krish also explores the importance of micro-learning and the app's multilingual capabilities, emphasizing the need to meet workers where they are, both geographically and technologically.
00:00 Introduction to Krish and His Mission
00:27 Streamlining Day-to-Day Operations
01:28 Addressing Employee Turnover
03:47 The Role of Technology in Training
04:44 Customizing and Documenting Processes
07:36 Micro Learning and On-Demand Information
09:52 International Reach and Multi-Language Support
11:07 Conclusion and Contact Information