
Phoenix Radio Episode 29: From Kitchen to Commercial: Lachlan Harris on Hospitality
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In this episode, we’re joined by Lachlan Harris, Head of Commercial at La’vie Hotel Group, whose 20-year journey in hospitality began in the kitchen as a chef. Lachlan shares how his culinary roots shaped his passion for customer experience and led him through diverse roles across the hotel industry—from food & beverage to operations, events, and ultimately commercial leadership. We dive into his time managing luxury weddings at Visy Dior, overseeing impactful hotel renovations, and his approach to delivering real value in modern hospitality. A must-listen for anyone passionate about the guest journey—from plate to penthouse.
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🌐 Visit: Visy Dior Hotels International
📧 Email: functions@visydior.com
📱 Call: (02) 9634 9634
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