
People vs. Process: The Real Performance Issue
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In this episode of The Leaders Kitbag, I reveal why underperformance often isn’t about people falling short, but about systems and processes that haven’t evolved with your growing organisation.
I share insights on how the approaches that once worked for a small team may fail at scale, and why it’s all too easy to falsely attribute the blame on individuals when the real culprit is a misaligned environment and culture.
You’ll learn:
- Why outdated systems and processes can cause performance to slip.
- How a growing organisation’s needs differ from those of a start-up.
- The importance of looking beyond individual effort to assess the wider performance environment.
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