Farmington Hills Pharmacy in Farmington Hills, Michigan recently won a "Most Earned" Independent Pharmacy Cooperative (IPC) pharmacy star award for their use of EQUIPP for 2024 at the McKesson ideaShare 2025 in Nashville. Owner and pharmacist Tarek Haddo shares how proactive patient engagement in EQUIPP fosters loyalty, as patients appreciate the personalized attention and care they receive, which sets Farmington Hills Pharmacy apart from larger chains.

Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Haddo how his team implements EQUIPP into their workflow and how EQUIPP Enhanced Services has impacted his revenue.

PQS by Innovaccer Associates Brittany Boyd and Ray Arizmendi team up to chat about highlights from the Pharmacy Quality Alliance Meeting (PQA) 2025.

Brittany Boyd, PQS Associate Director, Pharmacy Training and Support, and Ray Arizmendi, PQS Director of Customer Success, cover PQA event vibes and conference structure. They talk about sessions they enjoyed and the PQS by Innovaccer unveiling of EQUIPP Copilot.

Community Care Rx in Malvern, AR recently won a "Most Earned" APCI pharmacy star award for their use of EQUIPP for 2024. Shelyn Davis, PharmD, Owner, and Samantha Pennington, PharmD, Pharmacist Manager of Community Care Rx share how they achieved "Most Earned" status by taking advantage of the Enhanced Services opportunities in EQUIPP.

Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Shelyn Davis about the pharmacy's overall success and digs in with Samantha Pennington on how they incorporated EQUIPP into the pharmacy's workflow.