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Memory Makers Podcast

Memory Makers Podcast

De: Creative Works
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 Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.All rights reserved Economía
Episodios
  • Ep. 93 - The Three 'E's of Being and an Efficient Leader

    Ep. 93 - The Three 'E's of Being and an Efficient Leader
    Jun 11 2025
    In this episode of the Memory Makers Podcast, Russ and Danny break down The 3 E's of Effective Business Leadership. Those 3 E's consist of Efficiency, Effort, and Expertise. They explain why being effective (watering real plants) matters more than just staying busy, and share their “Done by One” strategy: knock out 2–3 important tasks before 1 PM to stay focused. They also dive into how to keep putting in consistent effort, even when motivation dips—because small actions build big momentum. Finally, inspired by Mike Tomlin and Steph Curry, they talk about the value of willpower over talent, and how the daily work behind the scenes leads to public wins. If you’re ready to stop watering fake plants and start seeing real growth, this episode is a must-listen.
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    20 m
  • Ep. 92 - The Hard Reality of Being a Business Owner featuring Armando Lanuti

    Ep. 92 - The Hard Reality of Being a Business Owner featuring Armando Lanuti
    Jun 4 2025
    In this episode of the Memory Makers Podcast, Russ is joined by Creative Works Owner and President, Armando Launti to discuss the hard reality of being a business owner. Together, they peel back the curtain on what it really takes to juggle the roles of business owner, team leader, and family person without losing your mind. Armando shares candid advice on ditching the myth of “work–life balance” in favor of a more realistic flow, dives into practical tips for keeping meetings lean and meaningful (like blocking focused time and setting 20- or 50-minute defaults), and explains how an open-door policy that is backed by weekly pulse surveys, one-on-ones with department heads, and genuine shop-floor conversations helps him stay connected to every level of his team. Along the way, he emphasizes his mindset to 'do it all'.
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    41 m
  • Ep. 91 - Want a Better Business? Tell Better Stories! featuring Scott Harvey

    Ep. 91 - Want a Better Business? Tell Better Stories! featuring Scott Harvey
    May 28 2025
    In this timely episode of the Memory Makers Podcast, Russ is joined by keynote speaker, author, and communication expert Scott Harvey to explore how storytelling creates unforgettable guest experiences in the family entertainment industry. Together, they unpack the primal impact of stories, how they shape culture, and why your team—and your guests—need to feel like part of a meaningful narrative. Scott shares insights from his decades of experience, including his work as a former FBI trained hostage negotiator, and explains how crafting and owning your business story builds loyalty, boosts employee engagement, and fosters emotional connections. With real-world examples from Stars and Strikes and insights on leadership, communication, and culture, this episode is a masterclass in using story to elevate your brand and your team.
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    29 m
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