Maureen Atebawone (Toolkit Episode 03): All You Need To Know About Customer Service
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Maureen Atebawone (Toolkit Episode 03): All You Need To Know About Customer Service
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In this fiery toolkit episode of The Peswa Podcast, we dive into the raw truth about customer experience in Ghana with a leading CX expert and founder of Bawoni CX, Maureen Atebawone. From unanswered calls to poor personalization, she exposes the pain points customers face daily—and why it’s costing businesses big time.
💥 In this episode:
• The 5 core blocks to building exceptional customer experience
• Why most Ghanaian businesses are failing at customer service
• The one Ghanaian brand getting CX right
• Why data is king in modern customer experience
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