Episodios

  • Accelerating B2B Sales - A Framework for More Meetings, Better Follow-Up, and Predictable Results
    Jul 2 2025
    If you would love to find more prospects, get more sales meetings booked and make more sales, this episode is for you. In this episode Tracey Burnett is talking to Chaz Horn, a sales, marketing, and mindset strategist, author of The B2B Blueprint to Predictable Sales, and founder of Mastery of B2B Sales. He helps entrepreneurs move from selling to serving using his TTABS framework, which aligns sales and marketing into one seamless process, to help his clients generate 40K+ meetings and onboard over 12,000 clients. Chaz shares his transformative journey from being the worst salesperson to becoming a successful leader in B2B sales. Did you know that only 3% of the people you are reaching through your marketing are actually in the market to buy, so how can you get then to raise their hand - Chaz gives you the answer. He also covers how to come at sales from a service angle rather than the less effective direct sales approach. The lively conversation covers ghosting, following up effectively with prospects, how you need both strategy and tactics to win at sales, and how the conversations you have with yourself can impact on your sales figures. Chaz has plenty of great, simple processes to share, that you can use immediately, to get a call booked and sales confirmed, how to drill down in a conversation to get the in depth information you need to support a prospect best and make a sale, how to handle sales calls, move the prospect effortlessly to take the next step - and so much more! CHAPTERS 00:00 From Worst to Best: Chaz's Sales Journey 03:02 The Power of Mindset in Sales 05:56 Bridging the Gap: Sales and Marketing Alignment 09:07 Understanding the Sales Process: The Importance of Systems 11:55 Transforming Lives Through Sales 15:11 The Five Keys to Predictable Sales Growth 18:02 Emotional Intelligence in Sales 21:00 Leadership and Culture in Sales 23:50 Visibility and Attracting Prospects 26:55 Content Strategy for Sales Success 35:23 Maximizing LinkedIn for Lead Generation 39:46 Effective Communication Strategies on LinkedIn 44:09 The Call to Client Framework 51:44 Handling Ghosting and Follow-Up Strategies 59:33 Mindset and Visibility for Sales Success ABOUT THE GUEST Chaz Horn is a sales, marketing, and mindset strategist, author of The B2B Blueprint to Predictable Sales, and founder of Mastery of B2B Sales. He helps entrepreneurs move from selling to serving—using his TTABS framework, which aligns sales and marketing into one seamless process, to help his clients generate 40K+ meetings and onboard over 12,000 clients. With a faith-driven, service-first approach, Chaz empowers B2B leaders to grow predictably, collaborate strategically, and create meaningful impact without burnout through leverage. ABOUT THE HOST Connect with Tracey on LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Podcast website: www.marketingmomentumforagencies.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Wix Studio is a platform built for all web creators to design, develop, and manage exceptional web projects at scale. Visit wix.com/studio https://www.linkedin.com/in/chaz-horn/ Complimentary access to Chaz's book - The B2B Blueprint To Predictable Sales https://chazhorn.com/the-b2b-blueprint-to-predictable-sales
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    1 h y 14 m
  • Why Most Agencies Miss Out on Easy New Business Wins and How a CRM Can Help
    Jun 27 2025
    Is your agency still juggling spreadsheets? Wondering if a CRM is really worth the time and trouble? In this episode Tracey Burnett chats with Rob Manne, founder of Inflectiv.co, about the real-world power of CRM systems for creative and marketing agencies. Rob draws on decades of agency and sales experience to reveal: - Why most agencies miss out on easy growth (and how to fix it) - How to move beyond “random acts of marketing” to a repeatable, data-driven process - The right (and wrong) ways to use newsletters, lead magnets, and nurture sequences - Creative strategies for building and managing relationships without losing your personal touch - How both big and small agencies can use CRM insights to win more pitches and keep clients coming back Whether you’re a solo founder or managing a growing team, you’ll walk away with practical, no-nonsense tips for using tech to supercharge your sales, marketing, and client retention. Ready to stop guessing and start growing? Tune in and get inspired! Chapters 00:00 Rob's Journey in Marketing and Sales 05:21 The Importance of Data in Marketing 12:15 The Role of Newsletters in Marketing 24:33 The Value of CRM for Small Agencies 30:03 Leveraging CRM for Business Development 35:10 Lessons from Big Agencies for Small Agencies 40:02 Creative Approaches to New Business Development 50:31 Leveraging Existing Clients for Growth 58:08 Final Thoughts on Technology and Growth About Rob Manne As the Founder of Inflectiv, Rob partners with growing companies who are frustrated that their website, marketing, and sales investments aren’t translating into revenue. Inflectiv implements and optimizes HubSpot and other growth platforms to enhance productivity, convert customers faster, and generate data for better forecasting, decision-making, and ROI. Prior to Inflectiv, Rob was an award-winning marketing communications and sales practitioner at Interbrand, Edelman, Rogers, and Cohn & Wolfe. Rob is based in Toronto, Canada, has two teenage daughters, and loves washing dishes. Connect with Tracey on LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Podcast website: www.marketingmomentumforagencies.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Rob Manne - https://www.linkedin.com/in/robmanne/ Link to Free HubSpot diagnostic - https://inflectiv.co/free-hubspot-diagnostic/ Wix Studio is a platform built for all web creators to design, develop, and manage exceptional web projects at scale. Visit wix.com/studio
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    1 h y 8 m
  • Get Your Sales Mojo Back & Captivate Your Most Important Prospects.
    Jun 19 2025
    In this episode, Tracey delves into the critical role of sales in driving business growth for marketing agencies. With a focus on the current challenges agency owners face, including declining profits and low confidence, Tracey encourages listeners to rethink their approach to lead generation and sales. Tracey emphasises the importance of creativity and personalisation in outreach, advocating for a shift from mass marketing to a more targeted, human-to-human strategy. KEY TAKEAWAYS Agency owners need to adopt a more positive mindset towards sales and new business activities, as many are currently feeling demotivated and overwhelmed by challenges such as increased competition and longer sales cycles. A differentiated proposition significantly impacts conversion rates. Agencies that can articulate what makes them unique are more likely to convert leads into clients. Emphasising personalised outreach over mass marketing is crucial. Building genuine relationships and understanding the specific needs of potential clients can lead to more effective engagement. To stand out, agencies should think outside the box when reaching out to prospects. Unique and personalised approaches, such as sending thoughtful gifts or tailored messages, can capture attention and foster connections. Regularly measuring and analysing marketing and sales activities is essential for improvement. Consistency in outreach efforts and a commitment to a well-defined strategy can lead to better results over time. BEST MOMENTS "If what you're doing at the moment isn't giving you the leads and new clients you need, then it's time to do something different to think outside of the box." "The one thing that has the biggest impact on conversion rates is how clearly differentiated your proposition is." "The goal has to be to fill those coffers so you can rest easier." "You need to be creative in our approach, surprising and captivating our prospects." "You don't need to be better. You need to be different." HOST BIO Tracey is a highly skilled creative marketer with 30+ years in-depth experience in lead gen, marketing and sales, a broad knowledge of business growth gained over decades. She has an innate knowledge of what works and, more importantly, what doesn't. Her specialist area is LinkedIn™ clocking up over 6000 hours learning so she can advise on generating leads, building communities and relationships. Her clients benefit from her various perspectives having worked on the client side in corporate advertising/marketing comms roles, Director level in a global design consultancy and SME agency experience. Having been headhunted to save a major financial account at a top London design consultancy, she increased the fees by 102% YOY and repeated this result on the British Airways account increasing fees 150% YOY. She believes in avoiding get-rich-quick shortcuts in favour of consistent, long-term, exceptional results. Connect with Tracey on LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Podcast website: www.marketingmomentumforagencies.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Wix Studio is a platform built for all web creators to design, develop, and manage exceptional web projects at scale. Visit wix.com/studio This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    23 m
  • Stand out or Lose Out - The Power of Specialisation
    Jun 11 2025
    In this episode, Tracey Burnett dives deep into the single most powerful lever for agency growth: specialisation. Whether you call it niching, positioning, or differentiation, this is about carving out a space in the market where your agency isn’t just another option, you are the option. Find out why agencies with a clear specialism grow 2.5x faster than generalists and can command fees up to 40% higher. You’ll hear the hard-hitting stats: agencies that specialise see, on average, a 26% increase in overall fee income and gross profits soaring above 61%. But more importantly, you’ll get practical, actionable steps for defining your niche, sharpening your positioning, and building a reputation that makes your agency one of only a few that your perfect prospects consider. By the end of this episode, you’ll be inspired and equipped to review just how unique your agency really is and ready to take bold steps to stand out in a crowded market. Don’t let your agency get lost in the crowd. Tune in and learn how to stand out, or risk missing out. KEY TAKEAWAYS Specialising in a specific niche or market is crucial for agencies to stand out among competitors. It allows them to be seen as the go-to option rather than just another choice. Agencies that define their specialisation grow two and a half times faster than generalists and can command fees up to 40% higher. Specialisation leads to increased overall fee income and gross profit. Defining the target audience is essential. This includes analysing demographics, psychographics, and purchasing behaviours to tailor services effectively. Identifying proprietary processes, unique methodologies, and zones of expertise helps agencies differentiate themselves from competitors and adds value to their offerings. Founders often struggle to see their own blind spots regarding specialisation. Seeking outside opinions can provide valuable insights and help clarify positioning in the market. BEST MOMENTS "If you try to talk to everyone, your message is going to get diluted. It becomes a bit vanilla, and nobody really craves vanilla." "Agencies with a clear specialisation or specialism grow two and a half times faster than generalists and they command fees up to 40% higher." "Specialising isn't about limiting yourself; it's about making yourself irreplaceable." "There's a bakery in Paris that only makes gluten-free vegan croissants. That's the power of specialisation." "Fortune favours the focused." HOST BIO Tracey is a highly skilled creative marketer with 30+ years in-depth experience in lead gen, marketing and sales, a broad knowledge of business growth gained over decades. She has an innate knowledge of what works and, more importantly, what doesn't. Her specialist area is LinkedIn™ clocking up over 6000 hours learning so she can advise on generating leads, building communities and relationships. Her clients benefit from her various perspectives having worked on the client side in corporate advertising/marketing comms roles, Director level in a global design consultancy and SME agency experience. Having been headhunted to save a major financial account at a top London design consultancy, she increased the fees by 102% YOY and repeated this result on the British Airways account increasing fees 150% YOY. She believes in avoiding get-rich-quick shortcuts in favour of consistent, long-term, exceptional results. Connect with Tracey on LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Podcast website: www.marketingmomentumforagencies.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Wix Studio is a platform built for all web creators to design, develop, and manage exceptional web projects at scale. Visit wix.com/studio This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ Grow Your Business: https://www.leadstosuccessglobal.com/
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    15 m
  • How Agencies Can Use LinkedIn Newsletters to Boost Credibility, Visibility, and New Clients
    Jun 4 2025
    Ready to cut through the LinkedIn noise, build your agency’s credibility, and land right in your ideal clients’ inboxes? In this solo episode, Tracey Burnett pulls back the curtain on one of the most powerful and underused tools to bring you new clients: LinkedIn Newsletters. She breaks down exactly what a LinkedIn Newsletter is, why it’s a total no-brainer for agencies, and how you can use it to boost your authority, visibility, and even your Google ranking. She shares practical tips, creative content ideas, and the practical steps to launch your own newsletter without the overwhelm or faff. Whether you want to nurture leads, repurpose your best content, or become a thought leader in your niche, this episode is packed with actionable advice and insider tricks you won’t want to miss. By the time you get to the end of this episode you will be champing at the bit to start at least one! KEY TAKEAWAYS LinkedIn newsletters allow you to reach your audience directly through their email inboxes and notifications, making it easier to build relationships and stay top of mind with prospects and clients. You can use LinkedIn newsletters to share a variety of content types, including educational articles, behind-the-scenes insights, curated resources, and promotional announcements, catering to both personal and company branding. Newsletters can generate leads more effectively than standard LinkedIn posts, as they are indexed by search engines and can include multiple calls to action with links, driving traffic to your website or services. Establishing a consistent publishing schedule (weekly, bi-weekly, or monthly) is crucial for success. Writing in a genuine, relatable voice helps to connect with your audience and build trust. LinkedIn provides metrics on newsletter performance, such as email open rates and subscriber growth, allowing you to gauge engagement and tailor future content to better meet your audience's interests. BEST MOMENTS "By the time you get to the end of this episode, I believe that you'll be so motivated that you're gonna be champing at the bit to start at least one newsletter." "Newsletters let you build authority in your area of expertise, and it gains trust without you having to be salesy." "You can share your expertise. You can write as much as you like. This is one place that you could do it and do it really well." "When you launch your newsletter, LinkedIn invites your existing first connection network to subscribe. So you're not starting from zero." "LinkedIn newsletters are hands down one of the best ways to build relationships, build your visibility and credibility, and gain new leads." HOST BIO Tracey is a highly skilled creative marketer with 30+ years in-depth experience in lead gen, marketing and sales, a broad knowledge of business growth gained over decades. She has an innate knowledge of what works and, more importantly, what doesn't. Her specialist area is LinkedIn™ clocking up over 6000 hours learning so she can advise on generating leads, building communities and relationships. Her clients benefit from her various perspectives having worked on the client side in corporate advertising/marketing comms roles, Director level in a global design consultancy and SME agency experience. Having been headhunted to save a major financial account at a top London design consultancy, she increased the fees by 102% YOY and repeated this result on the British Airways account increasing fees 150% YOY. She believes in avoiding get-rich-quick shortcuts in favour of consistent, long-term, exceptional results. Connect with Tracey on LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Podcast website: www.marketingmomentumforagencies.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Find out if you are ready to get leads from LinkedIn - https://this.leadstosuccessglobal.com/linkedin This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ Grow Your Business: https://www.leadstosuccessglobal.com/
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    19 m
  • A Super Connector's Innovative Guide to Networking, Today & The Future
    May 28 2025
    In this episode, Tracey Burnett is joined by Mike Adams, the Networking King, serial networker, super connector, and founder of IntroStars, which helps millions of people make, and receive, high value business introductions and monetise every successful referral. With IntroStars, Mike is reimagining what it means to make introductions that really matter. We talk about the best networking strategies, the shifts that you can make to improve your networking experience so that you enjoy the process, and the importance of developing your communication and networking skills. Mike also talks about how he went from super shy to super connector and his journey from working at major companies like Zoom and Apple to the founder of IntroStars. Traditional lead generation methods are becoming so much less effective and the new trend of spamming fueled by AI simply does not work. And the answer to lead generation is nurturing real relationships, generating warm referrals and introductions from real people. It can be a real business growth game changer. Connect with Mike Adams on LinkedIn: www.linkedin.com/in/supermike Sign up for Introstars.com with the code, GETPAID4INTROS and save $99/£95 a month KEY TAKEAWAYS Approach networking events with the mindset of having fun and helping others rather than focusing solely on closing deals or finding customers. This shift can lead to more genuine connections and enjoyable experiences. The importance of human connections and trust in networking cannot be replaced by AI. Warm introductions from trusted individuals are more valuable than cold outreach, especially in a world increasingly filled with AI-generated communications. A strong personal brand is crucial for successful networking. This includes having a well-crafted LinkedIn profile that highlights how you help others, sharing success stories, and engaging in content marketing to establish yourself as an industry expert. Implementing paid referral programs can revolutionise lead generation for marketers and agencies. By incentivising others to provide warm referrals, businesses can create a steady stream of potential clients without relying on ineffective cold outreach. BEST MOMENTS "My typical mindset when I go to a networking event is to leave the door open, to be serendipitous, let chance happen." "It's not so much about who they are in terms of what they do as a job, it's more about who they know." "I grew up as a super shy, nerdy kid. I was not a super networker." "The biggest issue for marketers and salespeople is lead generation." "If you go to a networking event with the mindset that you're there to potentially find a customer, you will fail miserably." About Mike Adams Mike has been to more than 1,000 networking events in London, and some people call him “The Networking King”, with 30,000 connections on LinkedIn. Mike is a super connector, and loves to introduce relevant people to each other. Connect with Mike Adams on LinkedIn: www.linkedin.com/in/supermike Sign up for Introstars.com with the code, GETPAID4INTROS and save $99/£95 a month Connect with Tracey on LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Podcast website: www.marketingmomentumforagencies.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Find out if you are ready to get leads from LinkedIn https://this.leadstosuccessglobal.com/linkedin This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ Grow Your Business: https://www.leadstosuccessglobal.com/
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    51 m
  • Lead Generation Automation - The Best Route to Generate Leads?
    May 21 2025
    In this episode of the Marketing Momentum for Agencies podcast, Tracey Burnett discusses the pros and cons of automating your lead generation, the part it can play in the sales process, and whether you should use this software at all. She emphasises the importance of human to human relationship building in marketing while acknowledging the role of the range of marketing automation tools available. The episode covers various aspects of lead generation, including the necessity of a solid sales process, data quality, and the significance of understanding the audience. Tracey also highlights the need for a high level of personalisation in marketing efforts to foster credibility, trust and genuine relationships with clients. KEY TAKEAWAYS Emphasising the importance of building and nurturing relationships over relying solely on lead generation automation. Personal connections are crucial for long-term success, especially for businesses offering high-fee services. Many lead generation automation tools can violate platform rules (like LinkedIn), risking account suspension or deletion. It's essential to be aware of the potential consequences before using such tools. Effective lead generation requires high-quality data. Scraping data from platforms like LinkedIn necessitates careful cleaning to avoid sending unprofessional messages that could damage credibility. Segmenting your audience and personalising communication based on their interests and behaviours can significantly enhance engagement and effectiveness in lead generation efforts. Before implementing automation, agencies should develop a clear marketing strategy and understand their audience's needs. This foundational work is critical to ensure that any automation efforts align with business goals and deliver meaningful results. BEST MOMENTS "In my opinion, this blanket mass messaging leads to bland, uninspiring, poor communication that's unlikely to resonate with anyone." "You need a good plan and a process. Your data quality is absolutely key." "If lead generation automation doesn't sound like it's for you, there is a case for genuine human-to-human personalisation." "Many businesses want results quickly, but we need to take the best route." "Only deeper human-to-human relationships can drive business success." HOST BIO Tracey is a highly skilled creative marketer with 30+ years in-depth experience in lead gen, marketing and sales, a broad knowledge of business growth gained over decades. She has an innate knowledge of what works and, more importantly, what doesn't. Her specialist area is LinkedIn™ clocking up over 6000 hours learning so she can advise on generating leads, building communities and relationships. Her clients benefit from her various perspectives having worked on the client side in corporate advertising/marketing comms roles, Director level in a global design consultancy and SME agency experience. Having been headhunted to save a major financial account at a top London design consultancy, she increased the fees by 102% YOY and repeated this result on the British Airways account increasing fees 150% YOY. She believes in avoiding get-rich-quick shortcuts in favour of consistent, long-term, exceptional results. LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Podcast website: www.marketingmomentumforagencies.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Find out if you are ready to get leads from LinkedIn https://this.leadstosuccessglobal.com/linkedin This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ Grow Your Business: https://www.leadstosuccessglobal.com/
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    21 m
  • Leveraging your Employees Skills to Increase Your Sales Success
    May 14 2025
    In this episode, Tracey Burnett shares valuable insights on how agencies can effectively resource their business development efforts by leveraging existing employees. With over three decades of experience in lead generation, marketing, and sales, Tracey discusses the common challenges agencies face in generating new business and explores four key options for addressing these issues. He emphasises the untapped potential of current staff as a cost-effective and authentic source of marketing support, outlining five essential strategies to maximise their involvement. KEY TAKEAWAYS Utilise the untapped potential of your current staff for business development. Involving employees from various departments can enhance brand visibility and create a collaborative marketing effort. Clearly outline each employee's role in the marketing strategy and incorporate these responsibilities into their job descriptions. This ensures consistency and commitment to the marketing efforts. Make sure employees understand what's in it for them by participating in marketing activities. Highlight opportunities for personal branding, networking, and potential career advancement. Equip employees with the necessary training, guidelines, and tools to succeed in their marketing roles. This builds their confidence and enhances the overall effectiveness of the marketing strategy. Develop a clear marketing strategy that includes defined goals, target audiences, and messaging. Regular meetings and feedback loops among team members can foster motivation and generate new content ideas. BEST MOMENTS "Your team is your biggest cost, and it has untapped potential. So how can you unlock that to up-level your marketing?" "Sales can be a thankless task, so they need all the help you can give them." "Having more people involved in promoting the business can significantly enhance your brand visibility and engagement in an authentic and cost-effective way." "If you go down this route of utilising your internal resource, it needs to be set up well with everyone's full support from top to bottom." "Approximately 1% of company page content is seen in your newsfeed, so that, by definition, is very limiting." HOST BIO Tracey is a highly skilled creative marketer with 30+ years in-depth experience in lead gen, marketing and sales, a broad knowledge of business growth gained over decades. She has an innate knowledge of what works and, more importantly, what doesn't. Her specialist area is LinkedIn™ clocking up over 6000 hours learning so she can advise on generating leads, building communities and relationships. Her clients benefit from her various perspectives having worked on the client side in corporate advertising/marketing comms roles, Director level in a global design consultancy and SME agency experience. Having been headhunted to save a major financial account at a top London design consultancy, she increased the fees by 102% YOY and repeated this result on the British Airways account increasing fees 150% YOY. She believes in avoiding get-rich-quick shortcuts in favour of consistent, long-term, exceptional results. Podcast: Click here to subscribe LinkedIn: www.linkedin.com/in/traceyburnett Website: www.leadstosuccessglobal.com Got a question? Give me a call: 0044 7877 042 804 Email: tracey@leadstosuccessglobal.com Want to grow your business? https://this.leadstosuccessglobal.com/leadsandsales Find out if you are ready to get leads from LinkedIn - https://this.leadstosuccessglobal.com/linkedin This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ Grow Your Business: https://www.leadstosuccessglobal.com/
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    20 m