
MWR #29 - How to Make Bookkeeping a Growth Tool for Your Home Service Business with Dan Platta
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In this episode of 'Marketing Without Rules,' host Lewis Vandervalk engages in an enlightening conversation with Dan Platta, a blue collar dude who actually makes bookkeeping exciting. The discussion kicks off with Dan sharing his recent experience of being hacked on Facebook and the chaos that ensued. (don’t click sketchy links in messenger, people)
Dan explains the critical importance of bookkeeping for businesses, emphasizing that good financial data helps companies make better decisions and ultimately more money. The duo explores how Dan accidentally ventured into the bookkeeping business after an extensive career in the corporate world and running/acquiring multiple home service businesses.
They discuss the value of having industry-specific bookkeeping services over regional ones and highlight the essential metrics that businesses should focus on, particularly client attrition.
Dan shares practical insights into the nuances of bookkeeping, common mistakes business owners make, and the importance of communications and regular check-ins with clients. He also offers valuable advice on setting prices and managing business finances effectively. Dan's passion for outdoor activities such as hunting and fishing adds a personal touch to this dynamic discussion, making it a must-listen for entrepreneurs aiming to streamline their financial operations.
00:00 Introduction and Facebook Hack Story
00:12 The Importance of Bookkeeping
00:58 Marketing Without Rules: Show Introduction
01:27 Meet Daniel: The Bookkeeping Expert
04:17 The Role of Bookkeeping in Business
08:44 Daniel's Journey into Bookkeeping
11:26 Building and Managing Service Businesses
20:34 Lessons Learned and Future Plans
24:03 Understanding Acquisition Costs and ROI
25:33 The Importance of Client Attrition
26:42 Effective Communication Strategies
27:49 Setting Expectations with Clients
38:32 The Value of Industry-Specific Bookkeeping
40:18 Common Bookkeeping Mistakes to Avoid
43:34 Final Thoughts and Contact Information
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