Episodios

  • From the Marine Corps to Master Black Belt: Dr. Lucas Chesla on Building a Culture of Excellence
    May 21 2025
    In this episode of Lean Into Excellence, we sit down with Dr. Lucas Chesla to explore his journey from the Marine Corps to becoming a champion of Lean Six Sigma and organizational transformation. Drawing from his book Revolutionize Work: A Guide to Enterprise Transformation (co-authored with Kirk Nicholas), Dr. Chesla shares powerful insights on leadership, culture, and the role of data in driving meaningful change. He dives into the importance of storytelling in data analysis, challenges common misconceptions about Lean Six Sigma, and emphasizes how empowered employees are key to sustaining continuous improvement. This conversation is a must-listen for anyone looking to inspire action, align strategy, and build a culture where excellence is more than a buzzword—it’s how the work gets done. 00:00 Introduction to Dr. Lucas Chesla 02:48 The Journey of Continuous Improvement 05:35 The Need for Transformation in Organizations 08:37 Understanding DMAIC as a Mental Model 11:28 The Role of Storytelling in Process Improvement 14:06 Leadership and the Importance of Alignment 16:55 The Impact of Cutting Training and Resources 19:32 Reigniting the Fire for Continuous Improvement 22:21 The Role of Master Black Belts in Organizations 31:07 Transforming Employees into Partners 32:46 The Importance of Employee Voice 33:39 Unlocking Organizational Capability 34:57 Misconceptions About Lean Six Sigma 36:57 The Need for Leadership Transformation 38:58 Small Wins and Incremental Change 41:49 Entrepreneurial Insights for Startups 45:14 Future Directions and Next Steps Dr. Lucas Chesla - LinkedIn: / dr-lucas-chesla-lssmbb-pmp-25aab4102 Revolutionize Work: A Guide to Enterprise Transformation: https://amzn.to/4kbJbik
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    50 m
  • Managing On Purpose with Mark Reich
    May 7 2025
    In this episode of Lean Into Excellence, we’re joined by Mark Reich, Senior Coach at the Lean Enterprise Institute and author of the new book Managing on Purpose. Mark brings decades of experience in Lean leadership, including 23 years at Toyota, to a powerful conversation on what it really takes to build and sustain a culture of continuous improvement. We dive deep into the principles of Hoshin-Kanri and why it's critical for aligning strategy from the top down and bottom up. Mark explains how tools like A3 problem-solving and daily management are not just techniques—but essential components of a purpose-driven organization. Mark also reflects on the evolution of Lean, challenges in post-pandemic workplaces, and how new leaders can avoid common pitfalls while building sustainable improvement systems. If you care about turning strategy into meaningful action—without losing sight of your people—this episode is a must-listen. To purchase Mark's book Managing on Purpose, please click below: https://www.lean.org/store/book/managing-on-purpose/ Chapters 00:00: Introduction to Lean into Excellence 00:20: Introduction to Lean Leadership 00:58: Introduction to Leadership and Organizational Alignment 05:18: Mark Reich's Journey in Lean and Hoshin Kanri 09:27: Understanding Hoshin Kanri and Its Importance 12:26: Common Misconceptions About Hoshin Kanri 16:28: The Relationship Between Strategy and Daily Management 21:55: Sustaining Hoshin Kanri Through Leadership Changes 25:16: Integrating Hoshin Kanri with Daily Management 29:31: Real-World Lessons from Hoshin Kanri Implementation 33:30: The Importance of Gemba Walks 35:25: Navigating Change During the Pandemic 35:55: Building Organizational Alignment 39:33: Reflections on Lean Management with Jim Womack 41:09: Sustaining Continuous Improvement Efforts 45:47: Success Stories Beyond Toyota 49:53: Advice for New Leaders 53:14: The Journey of Writing a Book
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    49 m
  • Back to Basics: Why White & Yellow Belt Training Matters
    Apr 8 2025

    We’re excited to welcome back Doug Bruce to Lean Into Excellence for a powerful conversation about the often-overlooked value of White and Yellow Belt training in the Lean Six Sigma journey.

    In this episode, we break down why these entry-level certifications aren’t just for beginners—they’re essential for building a strong foundation of continuous improvement across any organization.

    We discuss:
    ✅ How individuals at all levels benefit from early-stage training
    ✅ Why companies should invest in developing problem-solving skills across the workforce
    ✅ Real-world examples of how White and Yellow Belts create lasting impact

    Whether you're new to Lean Six Sigma or leading a team, this episode will show you why every improvement journey starts with the right mindset and the right tools.

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    30 m
  • The Continual Evolution of the Customer Corrective Action Request
    Mar 18 2025

    In this episode of Lean Into Excellence, we’re shaking things up! Chuck Gillis steps in for Marco Bonilla as we welcome special guest Mike Daley to the conversation. Together, we dive into the evolution of Corrective Action Request (CAR) and Root Cause Corrective Action (RCCA)—exploring how these essential processes have transformed over time to drive lasting improvements.

    If you’re in quality, process improvement, or leadership, this episode is packed with insights to help you tackle issues at the source and create a culture of continuous improvement.

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    34 m
  • Deming’s Legacy: The Man Who Transformed Continuous Improvement
    Mar 4 2025

    Dr. W. Edwards Deming is often called the father of modern quality management, but his impact extends far beyond statistical process control. In this episode of Lean Into Excellence, we explore how Deming’s philosophy reshaped industries, from post-war Japan’s manufacturing boom to today’s Lean and Six Sigma methodologies. We’ll break down his 14 Points for Management, the System of Profound Knowledge, and how his teachings continue to drive continuous improvement in organizations worldwide. Whether you’re a seasoned quality professional or just beginning your journey, this episode will deepen your understanding of Deming’s lasting influence on operational excellence.

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    25 m
  • Government Efficiency: Can It Be Done?
    Feb 18 2025

    For years, "government efficiency" has sounded like an oxymoron—but with the creation of the Department of Government Efficiency (DOGE), the conversation is shifting. In this episode of Lean Into Excellence, we explore:

    ✅ Can government agencies truly embrace efficiency?
    ✅ Who’s already doing it right?
    ✅ What’s the best way to support and sustain change in the public sector?

    We break down the real challenges and opportunities in making government work smarter, not harder. If the private sector can streamline operations, why not public institutions?

    Join us as we challenge the status quo and uncover what it really takes to bring continuous improvement to the halls of government.

    Resources:

    https://www.mma.org/about-mma/publications/bestpractices/

    https://asq.org/quality-press/display-item?i

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    34 m
  • Elevating Supplier Relations with Continuous Improvement
    Jan 20 2025

    In this milestone 20th episode of Lean Into Excellence, we’re diving into the critical role of supplier relations and how Lean Six Sigma can transform the way companies collaborate with their suppliers. From fostering continuous improvement to aligning goals for mutual success, we explore strategies to enhance quality, reduce inefficiencies, and build stronger partnerships.

    Join us as we celebrate 20 episodes of driving excellence and look ahead to the future of collaborative success!

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    16 m
  • Mapping Success: Identifying and Navigating Continuous Improvement Projects for Maximum Impact with Joe Ficalora
    Dec 3 2024

    In this episode of Lean Into Excellence, we're joined by Joe Ficalora, a seasoned expert in Lean Six Sigma and process improvement. Together, we dive into the art of identifying and navigating successful continuous improvement projects. From mastering value stream mapping to understanding top-down versus bottom-up approaches, Joe shares practical insights and real-world examples to help you drive impactful change in your organization.

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    23 m
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