Fire Chief of Cocoa Beach Fire Department in Florida talks about relationships, developing them and creating them. He talks about the concept of being firefighter led, and chief fed. This will lead to trust, empowerment and collaboration. Be like a Banyan Tree of strength, interconnectedness and resilience to build a solid foundation leading to alignment within your organization!

Labor & Management Team of the Phoenix Fire Department - Executive Assistant Chief Tim Kreis and Captain/Executive Vice President Tim Gammage Jr. team up in today's conversation to talk about the importance and successes of the Labor & Management Relationship. Discussion dives into the leadership depth within the Phoenix Fire Department over the last 40+ years. Adversity does not build character, it reveals it. Management is going to share authority and labor is going to accept responsibility. "Take ownership, not membership." Labor & Management together, should always be looking to do what is best for the firefighters and safety, and what is the best for customer service.

Battalion Chief John Lovato Jr. of the City of St. Myers Fire Department in Florida talks about chasing your own experience and don't wait around for it. The author of Fix your Firehouse, founder of Brotherhoodcoaching.com, and host of the John Lovato Show, chief says you are either winning or you are learning! Always remember that being curious and having conversations are both learned skills.

Fire Chief Matthew Love of the St. Cloud Fire Department discusses the “WP" or the Whole Package of Leadership,” including Servant leadership. The whole package includes being an 1) effective leader, 2) effective manager and 3) having a servant's heart. New FFs and new Leaders must open themselves up to be led & to be mentored! It's important to remember that when you lead out of love, you are developing a whole person. Be the leader that changes peoples lives. Leadership is about the long game!

Operations Chief Steve Lea of Cocoa Beach Fire Department in Florida discusses the importance of empowering your people. Get outside your department, learn from everywhere and bring it back to your department. Culture change can start from the bottom. Ego is the enemy!

Operations Chief Nick Langlow of Gig Harbor Fire & Medic One talks the human skills of leadership. Not every organization has the unicorn leaders. Some have great leaders, some have great managers. Organizations need both. Prepare for the job you want, prepare for the job you have, but don't think you are going to have it all figured out. You'll never be able to prepare for everything, leaders have flaws and are always learning. Young leaders should continue to push the leaders above them to lead them. Mentoring and developing your people is NOT optional!

Deputy Fire Chief Steven Dubay (ret.). of Colorado Springs Fire Department's emphasizes to all leaders to "Never Stop Learning." Feedback is a gift. Look in the mirror and look at yourself first when trying to become your best self. Know your strengths, know your weaknesses, take advantage of opportunities, always be open-minded and learn from everywhere!

Deputy Chief Michael DeStefano of Jupitor Fire Rescue Department dives into Maslow's Hierarchy of needs, specifically for firefighters. He talks about the inverted pyramid as leaders serving others, as well as the "How can I help you culture," striving to wow all customers, internal and external. Leaders should be thinking of Maslow’s hierarchy when developing policy, at the negotiation table and whenever you are leading!