Episodios

  • The State of System Integration
    Jul 15 2025
    In this episode, FIRST Insurance Funding Vice President of Business Solutions Nolan Steenberg goes deep on agency payment processing system integration. Steenberg dives into detail around the current state of automation and the benefits agencies can reap when investing in integration. Later he shares what options suit different-size agencies. FIRST Insurance Funding is not endorsing any specific payment service provider or making representations about their privacy and data security resources. Any agency, broker, or any other entity that desires to work with a payment service provider should conduct their own due diligence as part of their vendor evaluation process to assess the necessary risks.
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    10 m
  • A Look at Germany’s Hospital System Reform
    Jul 8 2025
    In this episode, Leader's Edge hosts its second conversation at The Council's Employee Benefits Leadership Forum, with Jochen Körner, CEO of Ecclesia Group, a Germany-based brokerage. Körner dives into detail about the Krankenhausversorgungsverbesserungsgesetz, which is changing how the German hospital system operates and funds itself. Körner also shares how his family’s history of working at brokerages led to his career in insurance and offers advice for people looking to break into the industry.
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    13 m
  • A Lose-Lose Situation
    Jun 30 2025
    “Nobody wins when the insurance company can’t afford to sell insurance and the homeowners can’t afford to buy insurance.” In this episode of the Politics & Risk podcast, House Natural Resources Committee Chairman Bruce Westerman (R-Ark.) discusses the increasing pressure that wildfires are placing on insurance companies and their clients. Westerman for years has been a chief champion of the Fix Our Forests Act, a bipartisan bill that includes a host of measures to transform federal forest management in order to reduce the wildfire threat. The legislation easily passed out of the House in January, and Westerman expressed optimism that the Senate will also approve it and send it on to President Donald Trump for signing.
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    22 m
  • Medical Inflation and Tariffs Hit International Firms
    Jun 24 2025
    In this episode, Leader's Edge hosts a conversation at The Council's Employee Benefits Leadership Forum with Jonathan Hsieh, CEO of Pacific Prime Americas. Hsieh shares how his background in law helped him break into insurance industry, how medical inflation and tariffs are impacting his clients, and what trends he’s watching in the benefits market.
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    15 m
  • Modern Benefits: Design, Delivery, and Disconnects
    Jun 16 2025
    A conversation onsite at The Council’s Employee Benefits Leadership Forum with Prudential’s John Trevisan, Head of Distribution for Group Insurance, and Mark Devine, Vice President, Head of Life, Absence & Disability Product. Having recently surveyed employers and employees about modern benefits, Prudential gathered data on the disconnects between the two groups. In addition to discussing the survey results, the conversation covers benefits-related technology, opportunities for growth, new product development, better client service, and the 150-year history that provides the foundation for Prudential today.
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    25 m
  • Personal Lines with Scott Goodreau
    Jun 2 2025
    In this podcast, Scott Goodreau CEO of Brightstone Specialty Group, shares childhood stories of waking up at 3 a.m. to help his dad's canteen truck business, and how that informed his entrepreneurial nature. Goodreau also dives into why higher education changed his life and how he started his company.
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    19 m
  • Creative Solutions in Large Commercial
    May 21 2025
    In this edition of our AXA XL podcast series, head of large commercial Donna Nadeau sits down with Leader’s Edge to talk about the latest on large-business risk. Nadeau discusses how clients are dealing with the impacts of tariffs, potential supply chain disruptions, AI algorithm bias, and much more.
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    19 m
  • From Classroom to Clients: Teachers Pivoting to Insurance
    May 15 2025
    It’s been nearly five years since Leader's Edge began the Falling Into It podcast. Our purpose is to interview up-and-coming insurance talent to find out why they chose this industry. These professionals have pivoted to insurance from careers on the fields of Major League Baseball and sailing the seas for the U.S. Coast Guard, to name just two. In this episode, we’re going back to school. We meet two former teachers who went from education to employee benefits. First up is Casey Allsbrooks, an elementary school teacher and librarian for 29 years who recently jumped to working as an account manager at the Marsh McLennan Agency. Next, we meet Julia Lacoste, who taught middle school for two years before pivoting to insurance, where she works as an account manager at CBIZ. Both women share why they moved to the industry of risk. Their stories are a part of a larger narrative insurers may want to pay attention to: past educators being a great source of talent for the industry.
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    19 m