In this podcast Laura had the honour to hangout with Rachel Jackson.

Rachel is the founder of Superior Smiles in Knutsford, Cheshire. Her last 17 years have been a journey of discovery, learning, upskilling, and refining in the field of dentistry. She has over 12 years’ experience as a practice manager and treatment coordinator and 3 years ago she accomplished her goal of opening a practice where the patient is at the centre of every thought process. Having worked alongside many highly skilled clinicians in high-end private practices has given her the insight, knowledge and experience to work with her team in delivering a professional, positive, and comfortable end-to-end experience for every patient. Rachel is extremely passionate about dentistry and feels privileged to work within a profession where she can make a true difference to people’s lives.

Our listeners sent in some great questions around:

• Top tips for setting up your own practice?
• If you had to do it all again….would you still set up a squat practice?
• Rachels instagram, posts and her creative ideas
• Sacrifices over the last 3 years in business
• Top tips for finding a dentist to work alongside you as a non-dentist owner
• Time management
• Dental photography

Laura and Rachel also discussed how important it has been to have clinical knowledge (of advanced procedures such as smile makeovers and rehab) in Rachel's role as a TCO, and practice owner.

Laura’s details:

horton-consulting.com

https://www.facebook.com/hortonconsulting

https://www.linkedin.com/in/laurahorton/

https://www.instagram.com/laurahorton1

Rachel’s details:

https://superiorsmiles.co.uk

https://www.instagram.com/superiorsmilesknutsford/

https://www.instagram.com/missrachelj/