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On this week's episode of Sound Off with Kevin Williams, we discuss how the LBE industry faces a critical turning point as single-attraction venues struggle with declining revenue and repeat visitation challenges. Topgolf's 12% YOY sales drop signals the urgent need for competitive socializing venues to diversify their entertainment offerings beyond their core attractions.

• Trampoline parks provide a cautionary tale, having evolved into adventure parks with multiple attractions to remain viable
• Five Iron Golf adding duck pin bowling and amusements to their golf lounge concept
• Toca Social experimenting with Sandbox VR partnerships to diversify attraction mix
• The discontinuation of the penny will impact souvenir penny press machines at attractions nationwide
• Formula One partnering with Disney for branding on race cars, raising questions about compatibility
• Top Gun venue coming in 2026 to Area 15, featuring jet fighter simulators, hospitality, and merchandising
• Technology trends showing movement from projection mapping to LED floor and wall systems
• PortAventura introducing mixed reality headsets for roller coaster rides
• Little Lions expanding their Arcade Arena concept to London in 2026

Check out our new dedicated service for the competitive socializing sector - The Entertainment Social Arena - available now for subscription at lbxcollective.com.

Investors should note the rapid growth of social entertainment, with a focus on gamified and AR-enhanced activities like darts, mini golf, and pool, exemplified by brands such as Flight Club, Puttshack, and Topgolf. Funding for innovative concepts like AR pool (PoolHouse) and immersive tech is rising, indicating strong investment interest. The golf simulation sector shows high demand but also volatility, with some closures highlighting sector fragility. Hospitality-driven “Eatertainment”, blending food, drink, and social gaming, is expanding globally, especially in regions like the UK and Middle East. Overall, social gaming integrated with hospitality presenting robust growth opportunities for investors seeking experiential revenue streams.

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On this week's LBX Show, we start off by taking a look at how summer passes are trending across the entertainment industry with Dave & Buster's, Main Event, Chuck E Cheese, Topgolf, and Pinstripes all offering various unlimited gameplay packages for summer 2025.

• Dave & Buster's Silver Pass ($69) offers unlimited weekday gameplay with 10% off food
• Main Event's premium pass ($70) includes unlimited activities and 20% off food and drinks
• Chuck E. Cheese's Summer Fun Pass ($66) provides unlimited visits for three months
• Topgolf's summer pass ($225) covers up to six people with unlimited gameplay

Card system security remains a significant vulnerability for entertainment venues, regardless of size. Operators must take proactive measures to protect assets and prevent theft, starting with proper permission settings and regular monitoring.

• Card consolidation is the number one avenue for theft in most card systems
• Limit administrative privileges to no more than three employees per location
• Designate a "Card System Champion" to monitor reports and audit for suspicious activity
• Bulk encode cards on the day of events rather than in advance for easier reconciliation
• Employee/tech cards need careful monitoring to prevent abuse

Hot Wheels Victory Lap has launched as a Dave & Buster's exclusive, featuring dynamic racing with loops, jumps, and environmental obstacles reminiscent of Cruis'n Blast.

Check out our website at lbxcollective.com and subscribe to the Stinger Report or Entertainment Social Arena newsletter for more industry updates throughout the week.

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We celebrate our 75th episode by exploring how today's amusement industry echoes the distribution patterns of gaming's golden age, with Asian developers increasingly working through Western distributors just as Japanese companies did in the 1980s.

• Pac-Man turns 45, reminding us how Namco's "Puck-Man" was renamed and distributed by Midway in the US to prevent vandalism
• Genda Entertainment's explosive 54% growth has expanded their operation from 8,000 to 12,000 facilities in just one year
• Toca Social and SandboxVR partnering at London's White City signals standalone entertainment venues may no longer be viable
• Westfield shopping center serves as a testing ground for competitive socializing concepts, including Puttshack's first location
• Topgolf acknowledges an 8% traffic decline and significant drop in business events as they prepare to separate from Callaway
• Minecraft's licensing success spawns partnerships across multiple industries, from arcades to fast food
• Chuck E Cheese expands its brand into grocery aisles while adding Dippin' Dots to its in-store offerings
• Scream Trucks reinvents the ice cream truck model with digital screens and app-based tracking/ordering
• Holiday Park's controversial rebranding to Plopsaland demonstrates the risks of changing established venue names
• SNK's classic arcade games reappear at China's AAA show through a licensing deal with a Chinese manufacturer

Follow Kevin's upcoming presentations at the World Experience Organization event on May 28th and at Amusement 360 in September.

This report highlights the rapid growth of Social Entertainment and Competitive Socializing, particularly in London’s immersive and experiential venues like Immerse LDN, F1 Exhibitions, and VR experiences. Investment is booming, with new openings at major hubs such as the O2 and Canary Wharf, and expansion of golf simulators and IP-based experiences. Market challenges include some operator restructuring, exemplified by Immersive Gamebox’s recapitalization, while others like Illuminarium face venue disputes. Innovations include new immersive attractions, themed experiences, and tech-driven social games, signaling a dynamic, evolving sector with strong investor interest driven by high visitor engagement and scalability opportunities.

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On this week's LBX Show, BW & Friends explore significant industry updates, from Pac-Man's 45th anniversary to the latest in location-based entertainment venues around the world.

• Celebrating Pac-Man's massive impact with an estimated 300,000 arcade cabinets distributed during its prime
• Michael Shelton promoted to COO and Executive Vice President at IAAPA
• Traditional bowling alleys transitioning to boutique approaches with competitive socializing elements
• Golf simulation businesses rapidly expanding with The Back Nine operating 80 facilities
• CineTainment venues multiplying in Texas with massive entertainment complexes
• Retail stores like Nintendo incorporating interactive elements for enhanced customer experiences
• Collaborative venues emerging as Toca Social and SandboxVR partner together in London
• AAA Expo in China showcasing new arcade products with a notable decrease in VR attractions
• Portland's unique entertainment venues including Next Level's 700-game free play arcade
• Marketing strategies for FEC operators emphasizing consistency over immediate ROI measurement

To get the latest industry insights including the new Entertainment Social Arena publication, subscribe to the LBX Collective Newsletter at lbxcollective.com.

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Kevin Williams & Brandon Willey kick off this week's episode by debating how traditional jukeboxes are becoming less visible in entertainment venues as karaoke and live performances gain popularity, signaling a need for reimagined approaches to music delivery in public spaces.

• Economy watch shows tariff situations creating uncertainty for merchandise and prize deliveries
• Genda's Gigo Entertainment continues acquisition spree with 13 Japanese arcade facilities
• Lane 7 expands with multiple brands including ML7, Gutterball, and Level X
• Competitive socializing enters "Phase 3" with new entrants SuperSocial, Rivals Social, and Pool House
• True Gamers secures $15 million funding to capture 10% of MENA esports market
• Six Flags confirms closure of Maryland water park and staff reductions
• Velocity Esports files for Chapter 11 bankruptcy protection
• Go-karting experiencing gamification wave with new projection-mapped and VR systems
• Creative Works, VRCave, and Another World expanding free-roaming VR presence
• Consumer VR market showing concerning signs with top-selling applications being older titles

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Broadcasting from a hotel room overlooking Istanbul, this episode kicks off with a taste of Turkish hospitality as Brandon shares his experience visiting DOF Robotics HQ and sampling the Mediterranean's turbot fish. Then we'll continue exploring innovations in attraction technology and cashless systems that are revolutionizing the guest experience and driving significant revenue growth.

• Extreme Legacy's new GeoWall Arcade for adventure parks combines climbing walls with interactive LED sensors and real-time scoring
• Chuck E. Cheese launches CEC Media Network with 3,000 digital screens across 500+ venues, reaching 400 million guests annuall
• Drew Brees continues expansion of massive Surge Entertainment locations featuring multiple attraction types
• All the latest openings & closings and their trends with Kevin Williams
• Cashless payment systems typically increase venue revenue by 30-60% while reducing operational costs
• The complete guest journey mapping from pre-visit online engagement through point-of-sale to redemption creates multiple upselling opportunities

Stay tuned for next Tuesday's Sound Off with Kevin Williams, coming out on May 20th!