Human Services professionals have a very impactful, as well as tough job. Treating clients with due care, empathy and respect is crucial to building the type of relationship that can help them achieve success. That being said, it can be hard to stay objective and supportive when dealing with challenging behaviors of the relatively few clients and not have that affect how the vast majority of families just trying to make ends meet are treated. This episode discusses the need to stay objective and to have a thought process that aims to "decriminalize" accessing public assistance. Before that, Tiff and Carl share their favorite local eateries in the different areas they travel to, as well as their training attire habits and combating stage fright.

This episode is for all our trainers in the back! You'll hear our hosts share some of what makes them in such high demand, including a breakdown of how they create their class design, develop engaging content and activities, and keep participants involved and energized in both the in-person and virtual classroom.

This episode is for all our trainers in the back! You'll hear our hosts share some of what makes them in such high demand, including a breakdown of how they create their class design, develop engaging content and activities, and keep participants involved and energized in both the in-person and virtual classroom.

But first, You'll hear Tiff and Carl share their Top 5 Topics to teach, their most challenging experiences in creating a training and some of their influences and inspirations that led them to where they are in their careers...along with a few recommendations for sweet red wines!