Episodios

  • Ep. 40 - From "too many vacancies" to "fully staffed" - How to recruit more DSPs
    Jul 7 2025

    The problem isn't the people. It's the process.

    Fix your recruiting process and your vacancies will drop.

    This episode offers 12 simple changes that make a huge difference in improving your hiring funnel. And if you want a blank Hiring Funnel Worksheet to help you in that process, get yours at iddleader.com/funnel.

    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    18 m
  • Ep. 39 - How to recruit more DSPs and reduce your job vacancies
    Jun 30 2025

    If you're at all involved in the hiring process of Direct Support Professionals (or you oversee the people who do), then this episode is for you!

    Drop your agency's job vacancy rate and stop burning through overtime costs. Leverage the power of behavior science to stop getting ghosted on interviews, to keep your best candidates engaged, and to stop the "Swiss cheese effect" that too many vacancies create.

    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    15 m
  • Ep. 38 - 3 Secrets to Increase your Staff Retention
    Jun 23 2025

    Tired of the revolving door of staff? Consider these three secrets to increase your staff retention--and the quality of services you provide.


    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    16 m
  • Ep. 37 - Hired an underperformer: fire them or change them?
    Jun 16 2025

    Anyone involved in management knows the painful decision: "Can this underperforming team member be changed or do I need to let them go?"

    This episode breaks down the behavioral science of why this dynamic often drags on for too long at IDD agencies (and at many other businesses) and how to quickly implement a system that makes it clear when to help them change and when to cut them loose.

    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    13 m
  • Ep. 36 - Stop staff burnout before it starts
    Jun 9 2025

    Too often, mission-driven organizations end up driving their people into burnout. We've all seen it--but how can you burnout-proof your workforce?

    In this episode, Nate breaks down the behavioral science of burnout and provides three easy next steps to stop it at your organization.

    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    13 m
  • Ep. 35 - The 3-sentence script for any tough employee conversation
    Jun 2 2025

    Sweaty palms and a knot in your stomach? Or a raised voice and regrets later? Whatever your 'style' of handling tough conversations with employees, you can benefit from a clear, 3-sentence script that will help guide you through these uncomfortable moments.

    In this episode, Nate breaks down the science behind tough conversations with employees and how you can make them easier, less-stressful, and much more effective at bringing about actual change.

    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    13 m
  • Ep. 34 - Work/life balance for leaders? From pipe dream to reality
    May 26 2025

    Many human services leaders struggle with finding the right balance between work and the rest of life. It's a demanding, heart-and-soul line of work that lends itself to frequent crises which can happen at all hours.

    And yet, neglecting to promote (or protect) work/life balance for yourself or your staff is a recipe for burnout... and for perpetuating the revolving door of staff and leaders.

    Instead of telling everyone to suck it up, this episode explores 5 reality-based solutions that promote a healthier work/life balance. It's never going to be the ideal time or the perfect balance. But striving towards a better balance is *the* difference between higher retention vs. higher turnover.

    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    15 m
  • Ep. 33 - What Happens When You Invest in Your People? w/ Core Services
    May 19 2025

    If you've ever wondered about the long-term impact of investing in your staff, Core Services has been innovative and unrelenting in their efforts... And they are getting a huge return on investment!

    Executive director Nick Filarelli explains why Core Services "bares their soul" on their website, how they dropped to an astoundingly low vacancy rate, and the ingredients to their staffing secret sauce. This power-packed interview is a MUST WATCH!

    https://www.coreservicestn.com/

    Ready to level up your retention strategy? I've got a free playbook for you: The Turnover Fix Playbook: 4 Simple Supervisor Habits that Reduce DSP Turnover Fast. Get your free copy at www.iddleader.com/supervisor

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    42 m