How to Build a People-First Restaurant Culture
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How to Build a People-First Restaurant Culture
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In this kickoff episode with HopDov’s Annie Eisemann and Molly Hopper Sandrof, we look at why even in a tech-driven industry, human connection is still the heart of hospitality.
Takeaways:
- Design roles and responsibilities around people, not just systems.
- Use technology to elevate—not replace—team communication and service.
- Center Hospitality CRM tools around frontline staff members’ needs.
Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.
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