How Training Rooted in Humanity Can Fix Employee Turnover with Beth Hussey, Founder of Shifty
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How Training Rooted in Humanity Can Fix Employee Turnover with Beth Hussey, Founder of Shifty
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In episode 035 of the Morning Sam, Morning Ralph podcast, Paul Molinari is joined by special guest Beth Hussey, founder of the Shifty. They discuss how smarter training can solve restaurant turnover and improve manager engagement. Beth explains how Shifty, a mobile app for training, engagement, and scheduling, helps reduce employee turnover by optimizing training processes. They also dive into the costs associated with high turnover and how Shifty saves restaurants significant money by standardizing training and making information easily accessible. Beth shares her journey from establishing a paper-based training program in the 1990s to developing a sophisticated tech platform during the COVID-19 lockdown. They highlight the importance of manager engagement, gamification, and consistent methodology to ensure effective training and retention in the restaurant industry. Learn more about Shifty at https://www.shiftyinc.com/