In this episode of The Horton Hangout, Laura and Leanna open up about the real-life juggle of parenting, running businesses, and staying sane. They continue the banned words in dentistry conversation (spoiler: hygiene might be doing more harm than good) and share side-splitting workplace confessions — including the mystery of a pair of rogue knickers and a dentist who really should’ve chosen his words more wisely.

• 🤹‍♀️ The juggle of business and motherhood – and why empathy is everything
• ❤️ Husband appreciation voice notes (private but powerful!)
• ❌ New “banned word” alert: why saying hygiene appointment might put patients off
• ☎️ From “follow-up” to “care call” – making post-treatment contact feel positive and professional
• 🤣 More hilarious co-worker nicknames (featuring Teflon, Kit Kat and Wheelbarrow)
• 😳 Confessions of a dental nurse: the worst job ever — and the infamous “suck” story
• 🩲 A jaw-dropping tale involving a patient, a child… and a pair of knickers
• 📱 This week’s hot topic: Should WhatsApp be banned in dental practices? Laura and Leanna debate the pros, cons, and culture clash

Links you may find useful

Horton Consulting

Horton Consulting - About us

Laura Horton - Instagram

Horton - Facebook

Laura Horton - LinkedIn

Laura Horton - TikTok

Leanna Best - LinkedIn

Leanna Best - Instagram

Welcome to the debut episode of The Horton Hangout!

🎉 Laura and Leanna kick things off by sharing personal stories from their careers in dentistry, hilarious workplace nicknames, words they believe should be banned from dental practices, and insights into managing part-time roles post-maternity leave.

In this episode:

• 💬 Catching up on recent travels and time spent together in Scotland

• 🦷 Leanna’s journey into dental nursing and beyond

• 🚫 The words they recommend are banned from dental practices

• 😂 Laugh-out-loud nicknames for co-workers

• 😳 Confessions of a.. Practice Manager and TCO

• 🤱 Advice for handling flexible working requests after maternity leave

• 🧠 Why high-responsibility roles may not suit minimal part-time hours

• 🌟 Final thoughts: professional boundaries, proactive leadership, and setting the right tone in practice culture

Timestamps:

00:00 - Welcome to The Horton Hangout 00:18 - Catching up & recap 01:19 - Reflections on recent team event 03:39 – Leanna’s path into dental nursing 10:12 - Banned words’ 20:25 - Funny coworker nicknames 22:13 - Confession: Interviewee refused to leave – police were nearly called! 29:06 - Confession: TCO diary mix-up leads to mistaken identity 35:29 - Listener question: Managing part-time staff after maternity leave 42:13 – Leanna’s story: Stepping away after baby number two 43:15 - Closing thoughts & outro

Our links:

Horton Consulting website Facebook Laura's Instragram Leanna's Instagram YouTube LinkedIn TikTok

Join Laura Horton and Leanna Best for a light-hearted catch-up where dentistry talk meets real-life banter. No guests, no scripts — just honest conversations, laughs, and a few surprises. Tune in for our popular features, such as Banned Words and Confessions, where dental professionals share their funniest, most shocking, and downright gross stories for us to read aloud. Fresh, fun, and a little bit cheeky — welcome to the new Horton Hangout podcast 2.0 for the dental team and industry.