Great BRMs aren't just strategic — they're trusted, human, and always present, even when the value is hard to measure.

Welcome to episode 17! In this heartfelt and insightful episode, I chat with Scott Hudson, an IT Business Partner in the US healthcare sector, about the real-world dynamics of partnership in a local hospital setting.

1️⃣ Evolving the Role - We discussed how Scott’s work is shifting from ticket-taker to trusted advisor, supported by a CIO who understands the value of BRM.

2️⃣ Building Trust at Every Level - From field engineers to directors, Scott shares how approachability and emotional maturity are the true indicators of impact.

3️⃣ Validation and Recognition - Why presence matters more than perfection, and how quiet success often speaks loudest.

4️⃣ Formalizing the Informal - Scott’s move toward structured value discussions and relationship-building rituals.

5️⃣ The Power of Personal Stories - A moving reflection on how authentic human connection, especially in hard times, can shape the way we show up at work.

Scott also opened up about the sometimes-isolating nature of the BRM role and the need for stronger peer connections, both inside and outside the organisation.

Listen or watch here (and don't forge to Follow/Subscribe, to avoid missing future episodes!);

Find our Guest, Scott Hudson, Here:

www.linkedin.com/in/scott-hudson-it

If you're navigating the evolving expectations of business partnering, or just looking for a fresh, honest voice in the BRM community, this episode should resonate with you.

Please let me know your thoughts in the comments, and feel free to reach out to me or Scott. And if you'd like to take part, get in touch! Not only are we helping the community, we're helping each other! I'm personally learning so much. But more importantly, by sharing and reflecting, our guests come away with fresh ideas they can take away and develop. Win Win Win!

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