Finding the perfect fit for GigCX in the customer journey, with Sue Morris
No se pudo agregar al carrito
Solo puedes tener X títulos en el carrito para realizar el pago.
Add to Cart failed.
Por favor prueba de nuevo más tarde
Error al Agregar a Lista de Deseos.
Por favor prueba de nuevo más tarde
Error al eliminar de la lista de deseos.
Por favor prueba de nuevo más tarde
Error al añadir a tu biblioteca
Por favor intenta de nuevo
Error al seguir el podcast
Intenta nuevamente
Error al dejar de seguir el podcast
Intenta nuevamente
Finding the perfect fit for GigCX in the customer journey, with Sue Morris
-
Narrado por:
-
De:
Acerca de esta escucha
In this episode, we speak with Sue Morris, Vice President of Users and Product Operations at Google.
Sue has an illustrious career, spanning many organizations over many territories, including Vodafone, Microsoft, Github, and Google.
In this interview, Sue dives into her CX career, shares how she views GigCX, and the approach she took to implement GigCX during her time at Microsoft and Github, and her efforts to bring it to Google as well.
She also talks about the biggest challenges affecting the CX industry, and how GigCX is solving some of those challenges.
Finally, she offers her time-tested advice for organizations looking to move all or part of the CX operations to a GigCX model.
Todavía no hay opiniones