
Episode 14: Beyond Booking Appointments: How Salon Receptionists Shape Your Experience
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Welcome back to another episode of Salon After Hours! This week, we're pulling back the curtain on one of the most underrated roles in the beauty industry—the salon receptionist.
We’re joined by Nine Two Five Salon’s very own Rebecca (@justcallmerebecca)—the front desk powerhouse who keeps the salon running smoothly. From matching clients with their perfect stylist to handling demanding personalities, Rebecca has seen it all.
In this episode, we're discussing...
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Why the front desk experience matters: First impressions set the tone for every salon visit.
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The art of client-stylist matching: How receptionists ensure every client finds their perfect fit.
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Behind-the-scenes salon stories: Funny, frustrating, and unexpected moments from the front desk.
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Tips for being the best salon client: Small things that make a big difference for receptionists and stylists.
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Salon culture at Nine Two Five Salon: How teamwork and a strong front desk create an amazing salon experience.
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Exciting news! Nine Two Five Salon is launching an online store with must-have hair products and exclusive merch.
Connect with Rebecca:
https://www.instagram.com/justcallmerebecca
Connect with Us!
◦ Website: https://ninetwofivesalon.com/
◦ Instagram: https://www.instagram.com/ninetwofivesalon/
◦ TikTok: https://www.tiktok.com/@ninetwofivesalon
◦ BriAnna: https://www.instagram.com/cosmobrianna/
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