From Hammer to Hero: The Team-Building Genius of Mark Story

Ever wondered how the best construction leaders turn chaotic projects into high-performing teams?

In this episode, Jason sits down with Mark Story, a 37-year industry veteran with roots in the trades and a reputation for transforming troubled jobs into thriving team environments. Mark isn't just a builder; he's a relationship architect.

They dive deep into the habits, mindset, and philosophies that set Mark apart: how he listens to lead, empowers others to win, and creates project cultures where people feel safe, supported, and inspired. From letting people fail on purpose to showing up like their biggest fan, Mark’s leadership lessons will change how you think about team dynamics on any construction site.

Core Habits for Effective Leadership and Connection:

• Look, listen, and feel: Stay present and tuned into your surroundings and team.

• Help people win: Focus on empowering others to succeed.

• Mark ‘L’ at the top of your notepad to remind yourself to listen: A visual prompt to stay in listening mode.

• Be curious: Approach challenges and people with genuine interest.

• Ask thoughtful questions: Use inquiry to understand, not to control.

• Make intentional time to connect: Prioritize meaningful engagement with your team.

• Watch how you ask: Frame questions in a way that invites honesty and collaboration.

• Try not to lead the witness: Avoid biasing responses; let insights surface naturally.

• Let people fail safely: Give room for learning and growth through experience.

• Care enough to have tough conversations: Address real issues with courage and compassion.

• Plan using visual learning tools: Make information accessible, clear, and easy to act on.

Contact Mark Story:

Mark Story.
Commercial Construction Services LLC.
Construction Consulting.
Cell 612-968-0257
Mark@storyccs.com

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