Ep 73: Building Human-Centric AI to Improve Outcomes Across the Talent Lifecycle With Michael Palys and Mike Patchen Podcast Por  arte de portada

Ep 73: Building Human-Centric AI to Improve Outcomes Across the Talent Lifecycle With Michael Palys and Mike Patchen

Ep 73: Building Human-Centric AI to Improve Outcomes Across the Talent Lifecycle With Michael Palys and Mike Patchen

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Bob Pulver hosts Michael Palys and Mike Patchen, Co-founders of Colleva, to discuss the innovative use of AI in coaching and talent acquisition. They explore the evolution of AI coaching, its applications across various industries, and the importance of addressing AI bias. The discussion highlights the potential of AI to enhance employee training, improve sales performance, and streamline recruitment processes, while emphasizing the need for responsible AI governance. The conversation concludes with insights into upcoming events and the future of AI in the workplace. Keywords AI coaching, Colleva, talent acquisition, employee insights, AI bias, sales coaching, healthcare training, performance management, responsible AI, technology summit Takeaways Colleva started with AI coaching and has expanded its use cases. AI can play multiple roles in coaching and training. The platform is designed for high-performance environments. Colleva is being used in healthcare for role-playing scenarios. Sales coaching is a natural extension of their AI capabilities. AI can help standardize training and improve performance management. The platform allows for personalized and customized training experiences. AI bias is a critical concern that needs to be addressed. Colleva aims to empower employees rather than replace human interaction. The future of AI in recruitment is about providing fair opportunities. Sound bites "It's more situation specific." "We can practice and get it right." "Bias mitigation is critical in AI solutions." Chapters 00:00 Introduction to Responsible AI and Colleva 02:14 The Genesis of Colleva and AI Coaching 04:49 Expanding Use Cases: From Coaching to Talent Co-Pilot 07:34 Target Markets: Financial Services and Healthcare 10:20 Sales Coaching: Enhancing Revenue Generation 13:04 Employee Insights and Performance Management 15:40 Customizing AI Interactions for Organizations 18:17 User Experience and Feedback on AI Avatars 22:45 From Marketing to Selling: The Evolution of Resumes 23:44 The Importance of 3D Candidate Presentation 25:26 Human-Centric Recruitment: Fairness and Respect 26:46 AI in Recruitment: Enhancing Human Interaction 30:13 AI Governance: Addressing Bias and Trust 34:16 Building Trust in AI Solutions 38:26 Creating a Unified Talent Experience 39:56 AI in Education: Tools for the Next Generation 45:25 Upcoming Events: The NYU Coaching and Technology Summit Michael Palys: https://www.linkedin.com/in/mpalys/ Mike Patchen: https://www.linkedin.com/in/michael-patchen-39713214/ Colleva: https://www.colleva.com/ For advisory work and marketing inquiries: Bob Pulver:⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠ Elevate Your AIQ:⁠ ⁠https://elevateyouraiq.com⁠⁠ Substack: https://elevateyouraiq.substack.com What’s Your AIQ? Assessment interest form Thanks to Warden AI (⁠⁠https://warden-ai.com⁠⁠) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.
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