Episodios

  • S8E5: Supporting Student Success: Inside the Impact of CR England and Eccles School Collaboration feat. Zach England
    May 22 2025
    Season 8 continues with our conversations about the new strategic direction at the David Eccles School of Business with a particular focus on the second pillar of the strategic plan: societal impact. Zach England is  Chief Operating Officer at CR England, an alum of the David Eccles School of Business, and a member of the Eccles Advisory Board, continuing his family's generational and generous support of the Eccles School and students.In this episode, Frances and Zach explore the indispensable role of community and corporate partnerships in achieving ambitious goals, focusing on various collaborative efforts that support student success such as internships and the 'In a Pinch' Basic Needs Initiative. Zach also shares personal stories about the longstanding relationship between his family and the school, highlighting the mutual benefits and societal impact of their initiatives. Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University.fm.Eccles Business Buzz is proud to be selected by FeedSpot as one of the Top 70 Business School podcasts on the web. Learn more at https://podcast.feedspot.com/us_business_school_podcasts. Episode Quotes:Hunger and homelessness as hidden barriers to student successI mean, you think about just when you're hungry, it's hard to focus on much else. And I was looking up for the In A Pinch Pantry, the statistics. So, it says on there, two out of five students struggle to put food on the table. So, 40% of the kids in the university world are food insecure to a degree. And it's just amazing. 17%, it says, were homeless in the previous year. Like, these are basics, that it's hard to really focus on your academic career if you don't have the basic needs that have been met. So, it's just, unfortunately, we're not an exception at the U. And so, I have two kids in college now. And they eat a lot of food, especially the boy. So, there's a big need, a big requirement for all that, but also just as they've... you know, I've been, kind of, reminded of the whole experience of being in school. It's been a minute since I've been in there. And just the stress, you know, all those things that they have on their plate, food shouldn't be one of those issues. And so, anything we can do to help out with that. And I love what the In A Pinch Pantry is doing to hopefully resolve that need for a lot of these kids.How students are bringing fresh perspectives and making an impact at CR england[18:21]: At a broader level, the Eccles School has just been a great partner. As I was mentioning before, we just appreciate the relationship so much, but you all have allowed us to use some facilities for leadership meetings and made professors available to speak at some of these leadership meetings in their areas of expertise, and they've all been amazing. And so, it's just—there's a lot of different levels where we've benefited as a company from this involvement. But specific to the students and kind of the intern program that I was talking about before, we've been really impressed with them so far. And we had done a couple of finance projects, I think, two years ago, and same thing—just the quality of the kids was just very, very impressive. Of course, none of them come to us with any knowledge or understanding of the trucking industry—understandably so. Not many people have that. On building a culture of family and fresh perspectives[21:49]: One of our core values is we are family. So it's a little catchy and memorable, but it's become just a huge part of our culture that we treat each other like we're family. And so, I feel like we're doing some really good things there, but the infusion of new ideas, like I mentioned—fresh perspectives before—will only help that. And so, we're excited to see as this kind of develops further, the impact that they'll have.Why supporting the whole student creates a greater impact[23:52]:The more the students are well-rounded when they graduate, the better off they're gonna be, and the better impact that they're gonna have. And so, all these things that we're talking about definitely contribute to that. I've been thinking about just the social element of a university experience as well.I mean, it's where you can find lifelong friends and mentors and things that just benefit you in your life—no doubt.Shaping future leaders with skills, ambition, and hard work[29:16]: Frances:  What do you hope these students have when they leave and start the next chapter of their lives? Zach England: I think it's kind of a combination of the things that we've been talking about, with definitely the practical skills—you have to have that foundation. But the things that we've been talking about, all the social side of it, to where you can fit into the team—that's been, by the way, what we've heard about this MBA student is that he was just a natural fit right into the team. And so, being able to interact that way and ...
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    27 m
  • S8E4: Building Future Leaders: Bridging Experience and Education feat. Greg Goff
    May 8 2025
    Season 8 continues with a conversation about the new strategic direction at the David Eccles School of Business with a particular focus on student success. Greg Goff is  founder of the University of Utah’s Goff Strategic Leadership Institute. Greg is also the founder and president of GJG Energy, the CEO of Clear Technologies, and founder and CEO of Manifest Energy Transition Company.In this episode Greg highlights the importance of early leadership skills, experiential learning, and the overarching goal of preparing students to be successful faster. He also shares insights from his rich career and early beginnings in a family business, emphasizing his own early lessons in responsibility, ownership, and teamwork. Greg and host Frances Johnson also also discuss the expanded reach and impact of the Goff Institute, thanks to a recent generous $10 million gift, and the broader implications that has for the University of Utah and its students.Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University fm.Eccles Business Buzz is proud to be selected by FeedSpot as one of the Top 70 Business School podcasts on the web. Learn more at https://podcast.feedspot.com/us_business_school_podcasts. Episode Quotes:Helping Students Succeed Sooner: Greg’s Vision for the Goff Strategic Leadership Institute[7:52] What I observed at work was this desire that I had to fundamentally help young people, and it was very targeted to young people. Develop [them] and be better prepared for work, but we call it leadership, and leadership is a lot because it can be how you influence people in that. But we've, myself and the people that I worked with when we started developing this here at the university, [it] was to help them be better prepared. It was just this strong need with my personal beliefs that we could help people be prepared for work and today we call that "Be more successful faster" because it's not that they're not going to succeed, but we can help them be more successful and do it faster because of the experiences that we provide.On why Greg brings these transformative experiences to the university[10:58] One of the most important things that they need to do is to learn how to think. So you can be studying finance, you could be studying mechanical engineering, whatever, but you actually need to learn how to think and that's what the university can help prepare people for, no matter what area of interest that they have in their studies. [Next] the importance of being able to think you can do incredible things by being able to solve problems, capture opportunities,and you can do things differently and better than other people if you've learned how to do that.How the Goff Strategic Leadership Institute offers invaluable learning experience beyond the classroom[13:20] But we would hope that, by being able to… it's not to simulate, but it's to get experiences that you normally wouldn't get in any university for a degree, that, by being able to have experiences and that hands-on experience that reflect the real world, you are in the real world and in an environment where you need to work with other people, you need to work with customers or business owners or whoever the sponsors are for the different types of projects, and that allows you to be able to get a good feel for what it's like. And you, kind of, think, “Well, that’s, kind of, easy.” But if you don't get that, then you're going to go learn it on the job. And if you're competing with other people who've had that experience, you're actually disadvantaged, in a way, from that standpoint, because we're not talking about graduate students or people that have a number of years of work experience. We're really focused on younger people as they come out with their undergraduate degree. And being able to hit the ground running, I guess that's really the best way to describe it, is you're better prepared to hit the ground running.On overcoming imposter syndrome[15:48] Frances Johnson: Talk a little bit about how students can overcome maybe a sense of imposter syndrome or a lack of confidence that they actually are prepared to make that impact. When you're hitting the ground running, right, it's not just with the skills and the experience, but that confidence. How do you think students can develop that?[16:08] Greg Goff: Well, one of the ways that we all develop confidence is through experiences, and one of the valuable benefits of being able to participate in experiential learning is you actually are gaining those experiences that then you can apply to it. And so the more experiences that we can help people with, I believe the better prepared they will be for hitting the ground running. And as you said, Frances, have more confidence and people can see that young people are very prepared for what they're going to be able to do. That's why I think the experiential part of the time at the university, at the ...
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    29 m
  • S8E3: Empowering Student Success: The Impact of Experiential Education feat. Ruchi Watson and Maya Jolley
    Apr 24 2025
    In this episode of the Eccles Business Buzz podcast, host Francis Johnson welcomes Ruchi Watson, Managing Director of the Goff Strategic Leadership Institute, and Maya Jolley, Director of Student Experience and Marketing and Communications at Goff.Together they discuss the importance of experiential learning in the student experience at the David Eccles School of Business. They delve into how hands-on learning opportunities set students up for post-graduation success, and how the Goff institute can assist students to land and succeed in their first internships. The episode explores diverse examples of practical learning, from internships to multidisciplinary team projects, and discusses the impact of strategic leadership in student development. With the elevation of the Goff Strategic Leadership Institute, these programs aim to extend their reach across campus and beyond, fostering a mindset of continuous growth and value creation among students.Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University fm.Episode Quotes:The Goff Institute provides unique experiential learning that goes beyond the classroom.[02:44] There's so many different methods of engaging in experiential learning. I think one thing that we try and really do here at Goff is provide that self-reflection for those students to say, “Hey, you're here on this campus, and there are more opportunities than maybe you even realize that you're already engaging in to practice and build your resume and build your life skills and learn more about yourself so that you can be better set up for success after graduation.”On building students’ confidence through experiential learning.[05:33] 51% of Gen Z graduates are not feeling prepared to enter the workforce right now. So, a lot of what we're doing is trying to bolster that so that we can say, "You're growing in confidence, you're getting these experiences here so that when you go into the workforce, you really know already a little bit of what you're good at, what to expect, and then also can really succeed in your future careers."Impactful experiences that students won’t find anywhere else but at Eccles School.[10:55] People don't understand necessarily, if I go to a classroom and I learn something, is that valuable? When you pair what you learn with how you do things, then that really is magical. And experiential learning takes you to that place of taking what you know and figuring what to do with it to make it valuable. And so, as we think about that, that is really game changing and something that isn't necessarily happening everywhere. It's really unique to the Eccles School to have experiential learning not only baked in to the core required classes, but a student who's interested in impact investing can go do something at the Sorenson Impact Institute. A student that's interested in, gosh, policy could go work at the Gardner Policy Institute. We have a number of different experiences that you really cannot find anywhere else that are right here at the Eccles School. And that makes us really differentiated and something that, to be honest, not only do we not see in other places, but as we've worked with consultants and other folks that have come in to evaluate what we do, they've said they're not seeing it elsewhere, either. So, it's really exciting to talk about the things that we're doing because you're really not going to find it at other institutions the way that we have it here.Maya discusses how experiential learning pairs well with leadership training. [17:06] I think really blending the leadership education with teaching the how and learning to do is so key and because our programs are multidisciplinary, you're getting engineering students working next to psychology students, working next to finance students to really tackle these huge strategic challenges that are faced by our community partners, which might be a one person startup all the way up to a multi-billion dollar company. So they're working together to tackle these truly, really amazing and nitty gritty and ambiguous challenges. And that is the real world, right? We're not going to leave college and be working on our own. I mean, sure there are certainly silos in the real world, but our own academic silos, we're prepping these students to be able to speak across disciplines to be able to understand the value of acknowledging our own strengths and then acknowledging the strengths of our team members. Show Links:Ruchi Watson | David Eccles School of BusinessRuchi Watson | WebsiteRuchi Watson | LinkedInMaya Jolley | David Eccles School of BusinessMaya Jolley | LinkedInGoff Strategic Leadership Institute | David Eccles School of BusinessDavid Eccles School of Business (@ubusiness) | InstagramUndergraduate Scholars ProgramsRising Business LeadersEccles Alumni Network (@ecclesalumni) | Instagram Eccles Experience Magazine
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    32 m
  • S8E2: Transforming the University Experience and Elevating Student Success feat. Jessica Taverna
    Apr 10 2025
    Season 8 continues with a conversation about the new strategic direction at the David Eccles School of Business with a particular focus on student success. Jessica Taverna is the Associate Dean of Undergraduate Programs at the David Eccles School of Business. Frances and Jessica explore the department’s comprehensive approach to enhancing the student experience, including new programs, retention strategies, and the importance of developing durable skills such as communication, resilience, and critical thinking. Jessica elaborates on reimagined programs like Business Scholars and Rising Business Leaders, emphasizing the need to create an integrated student experience that prepares students not just for immediate academic success, but for long-term career accomplishments and personal growth.Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University fm.Episode Quotes:Jessica discusses what it means to have student success as the leading strategic priority in the planning process of the Eccles School[03:16] Looking at ways that we can involve students in faculty research. Involve students in the work that our centers and institutes are doing that are impacting the community or in corporate partners, but also have a space for students to be part of that experience. And that's really one of the great ways that we can leverage those things to enhance the student experience.Embedding students in a community[07:37] We really focus on the whole student and we really think about, how do we embed students in a community, which supports them in developing some of these other skills, like resilience, for example, that makes getting through the classes easier? It makes getting to graduation in a timely manner easier if you're also being supported and feeling like a whole person and a well person and someone who belongs to a community. And then that community experience, you're in classes with people, you're joining clubs with people, you're interacting with faculty and staff in workshops and luncheons, that then translates into your network, which I think is the other main thing that we deliver that is key to student success, is this group of people that are going to be, you never know who's going to be that person that's going to help you get that first job or the second job or the internship. [08:43] I think universities and the business school, the programming, both in the classroom and outside, creates this environment where you get embedded in a community and then that community becomes your network.Eccles School addresses the skills gap by equipping students with essential durable skills employers need[06:43] Employers highlighted one of the key challenges with what they're seeing with college grads is a lack of these durable skills. And I really love that term. We're talking about things like communication, interpersonal skills, even things like resilience, a little bit of grit, understanding how to bounce back from challenges, critical thinking, creativity, right? All of these things that we've, again, previously called soft skills, but are really core to life. And I love the term “durable” because I think it signifies, one, these endure through all aspects of your life. This isn't just even about your job. It's also things that you need in personal relationships. And if you're volunteering, other roles that you might have and they endure throughout your life. And so, a university education in a space like the Eccles School is differently positioned to actually do the work of building those kinds of skills in students.Equipping the students with a learning mindset to prepare them for the future.[34:55] I think the most important thing is mindset, and it's a learning mindset. What we need to be doing is helping students understand that at the end of the day, the most important thing is less that you've mastered a specific software tool or specific AI platform or model, but that you understand how these things work in general. Show Links:Jessica Taverna | LinkedInJessica Taverna | Faculty Profile at the David Eccles School of BusinessDavid Eccles School of Business (@ubusiness) | InstagramUndergraduate Scholars ProgramsRising Business LeadersEccles Alumni Network (@ecclesalumni) | Instagram Eccles Experience Magazine
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    33 m
  • S8E1: Harnessing the Potential of the Eccles School feat. Allison Boxer
    Mar 27 2025
    Season 8 of the Eccles Business Buzz podcast kicks off with a conversation about the school's recent strategic planning process, and the newly identified priorities of student success, societal impact, and legacy and reputation.Allison Boxer is the James Lee Sorenson Presidential Endowed Chair in applied research at the Eccles School, as well as an assistant professor at the Department of Entrepreneurship and Strategy and the Sorenson Impact Institute. Allison played a key role in guiding the planning process of the new strategic direction of the David Eccles School of Business.Frances and Allison discuss the importance of strategic planning, the school's focus areas for the future, and the efforts to gather extensive stakeholder input. The episode delves into the three strategic priorities of student success, societal impact, and reputation and legacy, and outlines the ongoing steps toward implementation.Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University fm.Episode Quotes:Why having new strategic plans and priorities now is important for the Eccles School.[02:28] The real point of strategic planning is to bring clarity to what's most important to an organization and align everyone, staff, faculty, [and] students around key priorities so that we're all rowing in the same direction. And especially when an organization has a new leader, as we do with Dean Dirks, a strategic planning process can really help set the context and lay out the key priorities so we're all on the same Putting student success as the top strategic priority[10:41] I think our job or the job of strategic planning is to synthesize those [differing] perspectives. And we can't take every perspective, but there is a lot of coalescence into specific ideas. And so that's really what we're looking for. The other point of strategic planning is to make choices. We said at the beginning we can't be all things to all people. So, look at the context and all of the data and decide where it might be the best direction to go. These three, I'm really excited about these priorities. For the business school, the first and foremost is driving student success. That is number one. There is no question about it, and it is due to our mission. We are here for the students. The students are the reason we exist. I think the students are the reason every faculty and staff member comes to work every day. So, the students are central to everything we do at core to our mission. The key here is really helping every student seek and reach their peak. Creating future leaders who will make a lasting impact in Utah and beyond.[11:42] We are seeing across the country in a fantastic way, universities, higher education institutions, really taking on this second mission area, which is creating societal impact. For a business school in our setting, thinking about our context, it's really about extending our reach beyond campus to help people, businesses, and the economy thrive in Utah and beyond. We think of this in a couple ways. We think of it as an academic impact. The research has long-term impact on how things are done, as well as business impact and how, the number one way we do that is by creating amazing graduates who go into the workforce and the economy. But there's so many other connections that we can have beyond campus walls to really have an impact on the business community in Utah and beyond. How Allison envisions these strategic plans to be implemented. [23:40] I want the strategic plan to be dirty, not dusty. I don't want this plan to sit on a shelf and gather dust. It was a really cool exercise we did for that one year. I want it to be on people's desks with dog-eared pages and coffee stains as a sign that it's a part of their daily life and being referenced and that we're really using it. I think that's the key implementation as this document lives over the coming years.Show Links:Allison Boxer | LinkedInAllison Boxer | Faculty Profile at the David Eccles School of BusinessAllison Boxer | Sorenson Impact InstituteDavid Eccles School of Business (@ubusiness) | InstagramUndergraduate Scholars ProgramsRising Business LeadersEccles Alumni Network (@ecclesalumni) | Instagram Eccles Experience Magazine
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    28 m
  • The Eccles Business Buzz Podcast is Back for Season 8!
    Mar 13 2025

    I’m so excited to welcome you back for Season 8 of the Eccles Business Buzz Podcast! In just a few short weeks, we’ll kick things off with fresh conversations about the new strategic priorities for the David Eccles School of Business and how we’re building on our successes to reach ambitious new goals.

    This season, I’ll take you behind the scenes of our strategic planning process, explore how our programs and experiential learning are shaping confident leaders, and dive into the cutting-edge research that’s transforming the world of management. Plus, I’ll check in with Dean Kurt Dirks as he reflects on his first year on the job.

    The first episode drops March 27th, with new episodes every other Thursday. Be sure to subscribe wherever you listen to podcasts, and invite a friend or fellow alum to tune in with you. I can’t wait for you to join me!

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    2 m
  • S7E10: The Role of AI in Sustainable Business Growth feat. Jay Barney
    Jan 23 2025
    We conclude our series of conversations about Artificial Intelligence and how it's changing the world around us. Today’s episode focuses on the use of AI by businesses, specifically as a sustainable competitive advantage, and why AI may not be the magic pill that it seems like at first.Here to help untangle the whole issue is Jay Barney. Jay is the Presidential Professor of Strategic Management at the David Eccles School of Business.Jay addresses common misconceptions about AI's ability to provide a competitive edge, likening its impact to previous technological innovations such as personal computers and the steam engine. He asserts that while AI can drive innovation and efficiency, it cannot by itself offer sustainable competitive advantage as it is widely accessible. Jay emphasizes the importance instead of unique organizational processes and the human element in maintaining a competitive edge, and discusses the potential pitfalls for early AI adopters. Frances and Jay also explore how businesses can leverage AI within the context of strong organizational processes and culture to generate real value.Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University fm.Episode Quotes:Will Gen AI be a source of advantage or disadvantage for firms?[02:51] We're not arguing that Gen AI is not going to have a profound impact on the way we do business. In fact, because the impact is going to be so profound, all firms will have to respond to it. And that's not likely to be a source of advantage by itself for any firm. That's the great irony.What benefits do companies gain in deploying Gen AI? [14:59] Jay Barney: There are millions of things that Gen AI can do. Most of them fall in a couple of big buckets, right? One of them is pulling costs out. And by the way, how are you going to pull costs out? By taking human beings out of the process. Now, that has huge social implications. This started by the way in the sixties with lean manufacturing. We're pulling people out and using automation robots and supply relationships and all those things. And it's a continuation of that long-term trend of reducing human contact in our business, which, by the way, points to how important that residual human contact is. The stuff that's left over, all this other stuff…[15:39] Frances Johnson: Gets even more important.[15:41] Jay Barney: Even more important. Exactly right. And another one is going to be an innovation.Skills students need in the age of Gen AI[17:15] Frances Johnson: As you think about the students you're teaching, the students we have at the Eccles School, our recent graduates and alums who need to make themselves competitive in that leftover 10%, what do you see as the skills or the capabilities that are critical for them to have?[17:35] Jay Barney: Well, this is not specific to this Gen AI conversation, but it's all about building socially complex relationships among individuals so they are willing to share, work together, [and] create ideas that only come out of those kinds of human processes. For example, "Go Gen AI, give us a list of seven toothbrushes." Great! "How do we make those?" Ask Gen AI. It'll give you 15 choices on how to get them made, how to distribute. But at some point, someone is going to have to make creative decisions about, "Is there really demand out there?" Gen AI doesn't know that because it can only analyze what is, not what might be. And so, that's going to require another set of skills that may be even more human in nature. So, I think that the ability to build a team, to generate a sense of commitment to each other, to the organization, its purpose, to inspire are sources of sustained competitive advantage. I have yet to be inspired by a Gen AI experience, amazed, shocked, amused, entertained, uninspired.Show Links:Jay Barney | LinkedInJay Barney | Faculty Profile at the David Eccles School of BusinessJay Barney | jaybarney.orgJay Barney | Amazon Author PageDavid Eccles School of Business (@ubusiness) • InstagramEccles Alumni Network (@ecclesalumni) • Instagram Eccles Experience Magazine
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    31 m
  • S7E9: Using AI Agents and Models Effectively feat. Derek Egan
    Jan 9 2025
    We continue our series of conversations about Artificial Intelligence and how it's changing the world around us. In today’s episode, Frances talks to an AI engineer at Google about the ins and outs of the newest crop of AI models and agents.Joining the show to give an insider’s perspective is Derek Egan. Derek is on the Vertex AI team at Google Cloud where he works on helping developers build generative AI-powered agents for their own applications. Derek is also a graduate of the David Eccles School of Business with a degree in Operations Management. David and Frances discuss the difference between models and agents, and why humans are still very much integral to the process. They address the strengths and weaknesses of these types of systems and the ways in which they might be used by organizations most effectively to help them work more efficiently. Derek speaks to the realistic worries of some AI critics and gives some of his own real-life examples of how AI agents help streamline his work life and personal life. Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University fm.Show Links:Derek Egan | LinkedInVertex AI | Google CloudMaster of Science in Business Analytics - The David Eccles School of BusinessDavid Eccles School of Business (@ubusiness) • InstagramEccles Alumni Network (@ecclesalumni) • Instagram Eccles Experience MagazineEpisode Quotes:Google Cloud invests in explainable AI and safety filters to build AI that benefits everyone[09:06] How can we build AI that's beneficial for all is a critical question. At Google Cloud, we take that really seriously for responsible AI. It all starts with a set of AI principles that translates into multiple things in practice as we build these products and up front and not as an afterthought. A few examples of that are ethical reviews. So, internally, there are dedicated teams that essentially conduct ethical analysis and risk assessments for any new product that's going to launch and their job is to identify potential biases. [09:57] We haven't been perfect here and no one has been perfect here because it's a process and we're all learning. And that's also why, as we gain learnings and learn how to interact with these models and how to control the types of responses, we're also building explainability into the models themselves. That's really important. AI will not take away your job but someone who uses it better might. 18:35 If I'm a student at the University of Utah right now in the David Eccles School of Business or an alumni, I would be pretty anxious about this, right? Like, hey, how does AI impact my job? What I would encourage people though, is to think about reframing that question. And the way I reframe it is I don't think AI is going to replace your job, and I don't think you're competing directly with AI for your job. I do think you're going to compete with other people who can competently use AI to do your job and that will lead to disruption. That will lead to a change in the way that works done, day in and day out. So, my guidance, my invitation would be to try it out, embrace AI and start using it. See how it can make you more productive. See how it can take the nitty gritty tasks off of your plate and help you to automate them on your behalf.Derek shares a developer's guide for building AI applications.32:39 If you are a developer and you want to build an application, my guidance would be to identify something that's fairly low hanging fruit, fairly simple, where you're going to get started. And where it's going to be an interaction between the person and the agent and not something that's going to go run autonomously and not have the right feedback loop. And then you can measure and get a sense for how helpful is that agent, and then iterate on it. And I'd encourage you to check out some of the use cases. We have like 185 customer use cases on a blog post published from Google Cloud. But there's a bunch of examples out there and there's a bunch of documentation that we offer as well to help people get started.
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    26 m
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