Digital Transformation and Customer Centricity | with Davidek Herron
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Digital Transformation and Customer Centricity | with Davidek Herron
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Digital transformation is revolutionising the pharmaceutical and healthcare industries, pushing the boundaries of how companies connect with patients, providers, and stakeholders.
As customer-centricity becomes a critical focus, the role of digital innovation in enhancing patient care, streamlining operations, and driving better outcomes has never been more vital.
Davidek Herron, Global Head of Digital at Roche Pharmaceuticals, brings a wealth of expertise to this evolving landscape. With a deep understanding of digital integration in healthcare, Davidek is driving initiatives at Roche that leverage cutting-edge technologies to advance life sciences, improve diagnostics, and meet the needs of an increasingly connected world.
He joins us on the debut episode of What the Pharma? to share his insights and shed light on the challenges and opportunities facing the industry as it embraces digital transformation.