Send us a text

In this deeply personal and powerful episode, Marc reconnects with Matt Bracegirdle from CareCru for a raw, unscripted conversation about the emotional toll of 2025—and how we show up for others while holding ourselves together.

Matt shares heartbreaking and courageous stories, including the recent, sudden loss of his father-in-law and the profound ways it’s impacted his family, his work, and his sense of self. From unexpected grief to professional resilience, this episode is a testament to the power of authenticity, emotional intelligence, and reflection.

They also explore:

•How grief challenges personal identity and long-term goals
•The healing power of being emotionally present
•Why CareCru’s automation tools are changing the game for dental practices
•The financial reality of neglected analytics and unscheduled treatment
•How real-time patient engagement equals real-world revenue

Support the show

Send us a text

🎙️ DentalBytes Podcast: The Art of Simplicity and Specialty with Dr. Gordon Chee

In this episode of DentalBytes, Marc Wagner sits down with Dr. Gordon Chee—Calgary-based cosmetic dentist, educator, and photography aficionado—to dive into the power of niche branding, intentional practice design, and mastering esthetic dentistry.

From humble beginnings to becoming one of Canada’s most respected names in smile makeovers, Dr. Chee shares:

•His journey to building a boutique, 100% esthetic-focused practice

•How photography became both a passion and cornerstone of clinical excellence

•Behind-the-scenes insights from his exclusive mentorship retreat with Spear Education

•The importance of simplifying complex concepts when educating

•The evolution of his live patient veneer and restorative courses

•How AI is beginning to shape diagnostics and communication in his workflow

This conversation is full of tactical pearls and heartfelt perspective—perfect for any dentist striving to craft a more intentional, values-driven career. Whether you’re a new grad or a seasoned pro, you’ll walk away inspired by Dr. Chee’s clarity, creativity, and commitment to excellence.

📸 Featured Topics:

•Crafting a niche esthetic brand without relying on promotions or gimmicks

•Why being different on purpose is your biggest advantage

•Mastering clinical photography for communication, self-reflection, and legal protection

•Why efficiency and quality must go hand-in-hand in CE courses

•Building a practice around your passion—not the market noise

🎓 Upcoming Courses with Dr. Chee (Dates in Show Notes):

•Live Patient Veneers (Calgary) – with Drs. Sunny Verdi & Paresh Shah

•Restorative Daily Dentistry (Calgary) – hosted at Orem

•Dental Photography (Calgary + Seattle Study Club, Denver)

📲 Follow Dr. Chee and check out his course lineup via the link in his Instagram bio.

Support the show

Send us a text

In this episode, I sit down with Dr. Jordan Sanders of Knox Mountain Dentistry in Kelowna to talk about the power of integrating 3D printing into modern clinical workflows.

Jordan shares how this technology has transformed his practice—allowing for faster turnarounds, better precision, and a more elevated patient experience. From same-day applications to diagnostic precision, we explore how 3D printing is no longer the future—it’s the now.

We also touch on Jordan’s own personal journey, his passion for technology, and how innovation continues to push dentistry forward.

If you’re a clinician looking to stay ahead of the curve, or simply love hearing how others are shaping the future of care—this one’s for you.

🎧 Episode drops June 6 on DentalBytes

📺 Streaming on all platforms (audio + video)

🔗 dentistondemand.com

Support the show

Send us a text

This episode hit a nerve—in the best way.

Stephanie Richardson joins me on Dental Bytes to talk about the transformation that happens when you stop managing your practice and start leading it.

We dig into:
✅ The difference between “putting out fires” and building real systems
✅ The importance of a Director of Operations in growing dental practices
✅ Hiring hacks that actually work (including her brilliant group interview method)
✅ How metrics, culture, and hospitality drive real profitability
✅ Why every hygienist needs to understand their value
✅ And how stepping out of your comfort zone is the secret to unlocking growth

Stephanie’s insight is sharp, actionable, and rooted in real experience. If you’re running a dental business — or helping someone who is — this is a must-listen.

🎧 Available on all platforms
🔗 DentistOnDemand.com (https://www.dentistondemand.com)

#DentalBytes #DentistOnDemand #DentalLeadership #PracticeManagement #DentalHiring #SystemsMatter #DentalHygiene #DentalOperations #StephanieRichardson

🗣️ “To get something you’ve never had, you have to do something you’ve n
ever done.”
– Stephanie Richardson

Support the show

Send us a text

This conversation with Dr. Robbert Ritter hit different.

From clinical excellence to mental resilience, Dr. Ritter brings decades of hard-earned wisdom — and shares it all with open arms. We dive deep into the realities of dentistry:

• What it takes to build a trusted brand

• Why burnout is real (and how to protect your health first)

• The power of mentorship and honest community

• Why private practice still thrives — if you’re willing to stand out

• How The Protocol course was born and what it really delivers

Dr. Ritter doesn’t hold back. And neither did I.

This one is for the dentists who want to grow with integrity, balance confidence with humility, and build a legacy they can be proud of.

🎧 Listen now on all platforms or at DentistOnDemand.com

#DentalBytes #DentistOnDemand #DentalLeadership #BrandingInDentistry #DentalMentorship #PracticeGrowth #TheProtocol #RobbertRitter

Support the show

Send us a text

🎙️ New Solo Episode: “Building Trust and Awareness Through Video: A Strategy for Long-Term Practice Growth”

In this special solo episode of Dental Bytes, I take a deep dive into the one tool I believe every modern dental practice should be using—video.

For years, I’ve worked alongside dentists, specialists, and dental brands to help them craft authentic video content that doesn’t just “look good”—it builds trust, creates brand awareness, and drives long-term growth.

💡 In this episode, I unpack:
✅ Why video builds trust before a patient even steps into your practice
✅ How video content strengthens awareness and keeps your brand top-of-mind
✅ The role of storytelling in patient connection
✅ Why sound (yes, sound!) is your secret weapon
✅ How video supports lifetime patient value—not just one-time clicks

If you’re serious about growing your practice the right way—not just fast, but sustainably—this episode is for you.

🎯 And if you’re ready to create video content that actually works, Dentist On Demand is here to help.

📩 DM me or visit DentistOnDemand.com to learn more about how we bring your practice story to life.

#DentalBytes #VideoMarketing #DentalPracticeGrowth #TrustBasedMarketing #DentistOnDemand #PatientEngagement #BrandAwareness #DentalLeadership

Support the show

Send us a text

This week on Dental Bytes, I had the pleasure of sitting down with Dr. Faraj Edher, a prosthodontist, educator, and founder of Transcend Specialized Dentistry—and this episode was extra special because we recorded it right in his practice!

Walking into his space, you can immediately see the passion and precision that define his approach to dentistry. His commitment to uncompromising quality, innovation, and building a strong dental community is truly shaping the future of the profession.

💡 What We Discuss:

✅ The challenges of building and leading a top-tier dental practice

✅ The importance of mentorship, education, and community in career growth

✅ How AI and digital workflows are revolutionizing modern dentistry

✅ The balance between clinical work and business leadership

✅ Why sticking to your vision (even when it’s tough) is the key to long-term success

Dr. Faraj’s dedication to pushing dentistry forward is inspiring, and being in his practice brought a whole new level of energy to our conversation. If you’re looking to elevate your practice and leadership skills, this episode is a must-listen!

📺 Watch live on Facebook, YouTube, and LinkedIn

🎧 Catch the replay on Spotify and Apple Podcasts

#DentalBytes #Prosthodontics #PracticeLeadership #DentalEducation #AIinDentistry #MentorshipMatters #UncompromisingQuality

Support the show

Send us a text

Compliance may not be the most exciting topic in dentistry, but it’s one of the most important. If you’re a practice owner, keeping up with ever-changing regulations can be overwhelming—but what if there was a simpler way to stay compliant and protect your business?

In this episode of Dental Bytes, I sit down with Dr. Derek Nordstrom, founder of Toothy, to break down why compliance is crucial for dental offices and how his platform is helping practices stay ahead of the game.

💡 What We Cover:

✅ The biggest compliance challenges dental offices face today

✅ How automation and systems can save time and prevent costly mistakes

✅ Why regulators are cracking down on non-compliant offices

✅ The future of compliance in dentistry—where it’s heading and what you need to know

With growing regulations, self-regulation in dentistry is under pressure. This conversation is a must-listen for any dentist, practice manager, or business owner looking to simplify compliance and focus on what really matters—treating patients.

📺 Watch live on Facebook, YouTube, and LinkedIn

🎧 Catch the replay on Spotify and Apple Podcasts

#DentalBytes #Podcast #DentalCompliance #Toothy #PracticeManagement #DentistryRegulations #ProtectYourPractice

Support the show