Dane County 911 Operations with Luis Bixler
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Dane County 911 Operations with Luis Bixler
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On this episode of The Dane County Podcast, Joe sits down with Dane County Public Safety Communications Director Luis Bixler to discuss 911 operations. The two cover multiple 2024 budget investments:
- expanding Madison's CARES (Community Alternative Response Emergency Services) program to more Dane County communities
- adding crisis counselors to the 911 center that will work with people who call 911 while experiencing a behavioral health emergency
- what the new Dane County Public Safety Communications (PSC) building will have in store
Luis also shares his most memorable call when he served as a 911 call taker and his ongoing partnerships to have more bilingual 911 operators.
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