Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David welcome David Macholz, the President and CEO of AVTECC (Advanced Vehicle Technology Education and Credentialing Coalition), to discuss the evolution of the automotive education industry. David shares his journey from a career in education to leading a company focused on reimagining vehicle technology education. The conversation highlights the need for performance-based certification to address the industry's skills gap. David also emphasizes the importance of moving beyond traditional testing to ensure technicians have the competencies necessary for today's advanced automotive technologies.

00:00 Lack of Professional Pathways

09:46 Substitute Teaching at BOCES

13:37 Reflecting on Career and Education Choices

20:10 ASE Certification Boosts Technician Salaries

22:58 "AvTech: Redefining Learning Approaches"

27:03 Diverse Learning Styles Explored

36:48 Rethinking Student Credentialing Methods

42:06 Questionable Accreditation Practices

43:04 Credentialing Standards vs. Budget Priorities

53:19 Marketing Recognition Impacts Perception

57:23 EV Safety Certification Overview

01:02:13 "Industry Lacks Essential Education"

01:06:12 Seeking Support for Innovative Industry Advancement

01:14:09 Engaging Founding Supporters

01:15:50 Gratitude for Industry Support

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Brandon Ballou, Dominic Garcia, David Heine, and Nancy Sanguinetti for a wide-ranging discussion on technology and change in the automotive parts industry. The group highlights the increasing use of AI in both content creation and automotive repair, including how AI-driven tools could revolutionize parts ordering and reduce costly mistakes. They also discuss Worldpac's recent advancements, such as updates to Speed Dial 2.0 and improvements in customer experience, and touch on industry-wide challenges like part returns, supply chain complexity, and the importance of building strong relationships between shops and suppliers.

00:00 Connector Scanning Technology's Accuracy

03:27 Parts Ordering Accuracy Challenges

08:05 Beware of Sketchy Shops

12:27 Inventory Optimizing: Rotors & Returns

13:18 Efficient Routes Reduce Return Rates

18:26 World Pack's Positive Transformation

22:14 Speed Dial Website Development Update

23:22 Worldpack 2.0: User-Friendly Dashboard

27:26 "Expand Parts Suggestion Feature"

32:18 "CTR Sales Boost from OE Assurance"

33:08 "Understanding OE Labeling Advantages"

39:09 "Bridging the Gap Campaign Success"

42:31 Aging Car Fleet Challenges

46:00 Perceptions of Automotive Careers

48:12 Navigating Increasing Automotive Complexity

52:43 Parts Integration with Monique Discussion

53:13 Streamlining Auto Part Sourcing

57:22 Expert Guest Invitation

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, David and Lucas are joined by Dori Epstein, a Senior Business Advisor at the Institute for Automotive Business Excellence. Dori emphasizes the importance of developing a strong organizational culture, prioritizing emotional intelligence and leadership development. She highlights that shops focusing on these areas attract more committed employees seeking long-term careers rather than just jobs. David and Lucas discuss their experiences, including the challenges of maintaining a healthy work environment and the significance of self-awareness in business relationships.

00:00 Preserving Self in Business Coaching

04:36 Boost Revenue Through Emotional Intelligence

07:27 Fostering Purposeful Employee Engagement

11:41 Workplace Truths and Authority Struggles

13:54 "Understanding Different Perspectives"

18:57 Robots: Future Cleanup Providers

20:50 Office Culture Shift: Complaints Over Productivity

22:55 Hollow Titles and Empty Promises

26:29 "Culture of Open Communication"

30:15 "Know Their Endgame or Avoid"

33:51 Tree-Hugger vs. Job Reality

37:30 Bitter Mechanic's Legacy

40:37 Rewiring Mental Patterns

43:20 Overcoming Fear of Flying

46:46 Boost Business with Emotional Intelligence

48:23 "Culture's Role in Business Success"

52:03 Resolving Conflicts Collaboratively

54:40 David's Competitive Nature Lacks Grace