CarePoints Podcast Por Kenny Schiff arte de portada

CarePoints

CarePoints

De: Kenny Schiff
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 Navigating the complex landscape of healthcare technology can feel like playing a game of Double Jeopardy. CarePoints, a new podcast series hosted by Kenny Schiff, will equip clinical directors, hospital administrators and other stakeholders with insights to explore and actualize technology-driven solutions for improved outcomes. What he does: A healthcare industry veteran, Kenny is the Founder of CareSight, a cloud-based patient care analytics company. In October 2022, CareSight was acquired by Lone Star Communications. Though healthcare colleagues often mistake him for an engineer, Kenny instead describes himself as an explainer teacher, translator and problem solver. His interest in technology started early on and he has leveraged it as a way to support his musical pursuits. Organization: Lone Star Communications, Inc. Words of wisdom: “For me, the value of technology is not the ‘cool factor,’ not the bits and bytes. It's about what it can do for humanity and healthcare. It's about making patients safe and satisfied, helping to avoid adverse events and improving the work life of staff.”2023 Hygiene & Healthy Living
Episodios
  • Episode 17: Why Real-Time Access and Smart Devices are the Future of Healthcare Safety

    Episode 17: Why Real-Time Access and Smart Devices are the Future of Healthcare Safety
    May 23 2025
    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Kassaundra McKnight-Young about how technology is transforming healthcare with real-time data, wearable devices, and innovative solutions. Together, they explore how these advancements improve patient safety, speed up care, and enhance the overall healthcare experience. This Episode’s Guests Kassaundra McKnight-Young Healthcare CNIO Industry Principle for Zebra Technologies With 30 years of experience in healthcare, Kassaundra is committed to driving nursing excellence through technology integration, championing patient safety, staff empowerment, and healthcare innovation. Known for her collaborative approach and problem-solving skills, she thrives in dynamic environments where innovation meets real-world application. Connect: LinkedIn Key Takeaways Advancements in technology now allow healthcare professionals to access real-time data, enabling quick responses to patient needs. This ensures faster decision-making and improved care delivery. Wearables such as smartwatches and fitness trackers continuously monitor health metrics like heart rate and sleep patterns. These devices provide valuable insights into a patient’s health, allowing for proactive interventions before issues escalate. Telehealth and virtual consultations are growing rapidly, expanding access to healthcare, especially in rural or underserved areas. These solutions allow patients to receive medical attention without the need for travel, saving time and reducing healthcare costs. Automation tools and predictive analytics are being implemented to streamline hospital operations, from scheduling to resource management. These technologies enhance efficiency and contribute to better patient outcomes. By integrating artificial intelligence, machine learning, and advanced data analysis, healthcare systems are becoming more accurate in diagnosing conditions and predicting potential risks, leading to better patient safety and long-term health outcomes. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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    39 m
  • Episode 16: StarCare CX: Experience Excellence, Every Time

    Episode 16: StarCare CX: Experience Excellence, Every Time
    Jan 3 2025
    Podcast Episode Summary In this episode of CarePoints, Kenny Schiff chats with Donna Montgomery and Kevin Henderson about the company’s new StarCare CX program, which focuses on evolving customer experience based on ever-changing industry needs. They discuss how Lone Star is shifting from transactional service to a collaborative, results-driven approach, with an emphasis on proactive support, continuous improvement, and aligning technology with providers' goals. This Episode’s Guests Donna Montgomery Chief Clinical Informatics Officer at Lone Star Communications Through advanced healthcare technology solutions, Donna leads initiatives to improve patient care and outcomes. She is passionate about addressing key healthcare challenges and is committed to driving continuous improvement in healthcare organizations through her leadership in Lone Star's customer experience programs. Connect: LinkedIn Kevin Henderson Chief Operating Officer of Lone Star's Arkansas region Kevin is focused on fostering long-term partnerships with clients through proactive engagement and continuous support. He plays a key role in Lone Star's customer experience initiatives, driving the adoption of tailored solutions that improve healthcare workflows, enhance patient care, and deliver measurable results for clients. Connect: LinkedIn Key Takeaways Lone Star’s StarCare CX program shifts the company from a transactional model to a more collaborative, results-driven approach. This evolution involves proactive support to ensure solutions align with evolving customer needs and optimize workflows. The program strongly emphasizes understanding and aligning with customer goals, moving away from merely selling products. Lone Star works closely with clients to deliver tailored technology solutions that directly improve organizational outcomes. Key healthcare challenges, such as improving patient experience and reducing falls, are central to the StarCare CX program. Through advanced technology like bed exit alarms and upgraded nurse call systems, Lone Star helps clients meet critical metrics that impact patient care and reimbursement rates. Lone Star’s “high-touch” service model ensures customers receive continuous, hands-on support. Frequent communication and in-depth understanding of client challenges enable Lone Star to provide solutions that address both immediate and long-term needs. The program focuses on continuous improvement, with an emphasis on delivering measurable outcomes. This approach ensures that Lone Star stays engaged with clients, making adjustments as needed to improve customer care and operational efficiency. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 33 years, Lone Star Communications has been focused on transforming healthcare and education through innovation.
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    31 m
  • Episode 15: Optimizing Tech Utilization in Hospitals

    Episode 15: Optimizing Tech Utilization in Hospitals
    Oct 30 2024
    Episode Summary In this episode of CarePoints, Kenny Schiff chats with Patti Artley and Amy Ricords about the challenges and successes of hospital technology adoption. They emphasize involving frontline staff in tech decisions, bridging gaps between purchasing and implementation, and the importance of thorough planning and ongoing education. The episode also explores the potential of data integration and AI in enhancing patient care and hospital efficiency. This Episode’s Guests: Amy Ricords Vice President of Customer Relationship Peak Outcomes Amy’s expertise lies in understanding client challenges and ensuring that technology solutions enhance patient care and operational efficiency. Passionate about the transformative potential of AI in healthcare, she is dedicated to balancing technological advancements with streamlined processes to improve outcomes for both patients and clinicians. Connect: LinkedIn Patti Artley Chief Clinical Officer and Chief Nursing Officer at Medical Solutions Patti’s leadership is characterized by a commitment to evidence-based practices and the advancement of healthcare quality through innovative solutions. She is a strong advocate for enhancing data integration within healthcare systems, emphasizing the importance of collaboration with health information experts to drive meaningful improvements in patient care and clinical workflows. Connect: LinkedIn Key Takeaways Involving frontline staff in identifying challenges and solutions is crucial for successful technology adoption, as it ensures the tech addresses real needs. Clear communication between purchasing and implementation teams prevents disconnects that can hinder success. Dedicating significant time to planning (60%) over implementation (10-20%) leads to better outcomes and smoother rollouts. Continuous training and collaboration with vendors are essential for effective, sustained technology use. This ongoing partnership helps adapt to updates and ensures tech solutions remain beneficial long-term. Establishing clear metrics before implementation is critical for tracking ROI and assessing effectiveness. Better data integration optimizes patient care and operational efficiency by allowing systems to work cohesively. Involving health information experts can enhance interoperability, maximizing technology’s potential. Technology alone doesn’t transform healthcare; effective integration and thoughtful utilization are what drive meaningful change. By focusing on strategic use, hospitals can maximize technology’s impact on patient care. Connect with Lone Star Communications ☑️ Follow us on YouTube and LinkedIn. ☑️ Let us know what topics you would like to hear about on CarePoints with Kenny Schiff by emailing us at info@lonestarcom.com. CarePoints with Kenny Schiff by Lone Star Communications is a series of conversations with his collaborators at Lone Star, customers, partners, and notable folks in the healthcare and educational technology industries. For over 32 years, Lone Star Communications has been focused on transforming healthcare and education through innovation
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    34 m
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