This week, the Mode/Switchers discuss conflict resolution in and around the office with the help of Tanner Smith from The Colossian Forum, who urges organizations—and not just individuals—to practice empathy, humility, courage, and hope.

• Do Gen Zs engage an organization’s mission differently from their Gen X managers? (Tanner has a take on zombie institutions that he learned from his younger team members.)

• Why has organized faith so often been, shall we say, unfaithful in organizational life? (Emily swats a bee in her bonnet about the sometimes terrible HR of faith-based institutions.)

• How can you shift the moral life of an organization towards the practice of humility, courage, and hope? (David’s away this week. So we discuss KPIs.)

Guest Bio:
Tanner Smith is chief of staff at The Colossian Forum, a nonprofit focused on conflict resolution through faith-based approaches. His expertise offers a compelling look at how moral and spiritual resources can transform organizational dynamics. With a doctorate in Mission and Leadership from Luther Seminary, Tanner is an ordained minister in The Reformed Church in America. You’ll hear him describe himself as a feral cat, generationally speaking, but he does actually love to be out of doors as much as he can!

• Emily Bosscher (Xennial)

• Ken Heffner (Boomer)

• Haley Kornoelje (Gen Z)

• Craig Mattson (Gen Xer)

Episode Overview: What We Talk about When We Talk about Org Conflict:This Week’s Co-Hosts:To Busy to Listen to Something in Your Inbox?