We’ve all been there: a task wasn’t done, a message was “misunderstood,” or a deadline quietly slipped by. But what if the root problem isn’t poor communication — it’s the assumption that communication has already happened?

In this episode, Martin Wolf and Dr. Verena Seibert-Giller dive into the false consensus effect, a well-documented psychological bias that leads us to believe others share our knowledge, expectations, or interpretations — when they often don’t.

Together, they explore:

– Why we overestimate how clearly we've communicated

– How this bias leads to silent misalignment in teams and projects

– Why leaders are especially vulnerable to it — and how it undermines delivery

– The ripple effect on collaboration, trust, and organizational culture

Compact, but filled with insights from psychology and real-world examples, this episode reveals how a hidden mental shortcut shapes daily business — and what to do instead if you want clarity, accountability, and stronger performance.

In this very first episode, your hosts Dr. Verena Seibert-Giller and Martin Wolf introduce you to the Business & Psychology podcast:

We talk about:

– Who we are and why we started this podcast

– Our shared obsession with the human factor behind everyday business behavior

What you can expect from each episode:

• One psychological insight per session

• Backed by science – but easy to digest

• Full of real-world examples and hacks you can actually use

About us:

Verena is a psychologist and founder of the UX Psychology Lens, where she connects behavioral science with user experience, strategy, and design.

Martin is a leadership expert and author of The Psychology of Workplace Dynamics, helping leaders decode invisible patterns in teams and culture.

We created this podcast to make psychology in business both practical and powerful – whether you’re leading people, working in a team, or just curious why people do what they do.

Subscribe, share, and let’s explore what truly drives business: human behavior.